酒店回复: I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon!
5.0分
其他
Room was very clean. Easy check in which was helpful with kids. Definitely recommend and would stay again. Hotel was nice and quiet at night.
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酒店回复: We're thrilled to hear that you enjoyed your stay so much that you would choose to return! Thank you for sharing your review on *******. It's wonderful to know that our welcoming service and fresh accommodations were a perfect fit for your family. We hope you will visit us again for more family fun.
3.0分
家庭亲子
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For an hotel like that I was expecting a bigger and nicer breakfast. Coffee was terrible and the breakfast and water availability starts at 7 am . It is kind of late for people traveling or kids stays there for sport .
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酒店回复: Our breakfast is generally considered a highlight of our guest experience; therefore, I sincerely regret your disappointment and the negative impact it had on your stay. We appreciate your feedback regarding our hotel and look forward to the opportunity to serve you better upon your return to the area.
5.0分
情侣出游
All nice but our view. It was a really gross roof and mechanical unit. I have no idea why that would be a room view.
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酒店回复: Thank you for sharing your kind and informative feedback regarding your experience with us! We're pleased to know you were primarily satisfied with your stay; however, we apologize that your view was less than desirable. We hope this will become the first of many visits.
3.0分
其他
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The positive is helpful staff and some parts of the property are very nice. The needs to improve would be some updates particularly the bathroom. The biggest need is to replace the noisy heating and A/C wall unit. It is loud! Also, and worse, you cannot set the fan to “constant on” so it LOUDLY goes on and off which is terrible for sleeping. Bring ear plugs!
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酒店回复: I appreciate your business and the fact you took the time to write a review. The last thing we want to do is disappoint our guests, so I am sorry that your experience fell short of expectations. Your comfort is essential to us, and your comments will be reviewed with the staff to foster improvement. We hope you will consider a return trip as I am confident that we can do better.
4.0分
商务出差
Bed have hair from previous customer. I didn’t noticed until second night of stay. Found a clump of hair under blanket.
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酒店回复: Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with our housekeeping team to improve our service.
环境很不错
我觉得可以给每位客人提供一瓶水。
不含免费早餐，必须在餐厅购买。没有热水浴缸，泳池水冰冷刺骨。
好地方！
好的
Room was very clean. Easy check in which was helpful with kids. Definitely recommend and would stay again. Hotel was nice and quiet at night.
For an hotel like that I was expecting a bigger and nicer breakfast. Coffee was terrible and the breakfast and water availability starts at 7 am . It is kind of late for people traveling or kids stays there for sport .
All nice but our view. It was a really gross roof and mechanical unit. I have no idea why that would be a room view.
The positive is helpful staff and some parts of the property are very nice. The needs to improve would be some updates particularly the bathroom. The biggest need is to replace the noisy heating and A/C wall unit. It is loud! Also, and worse, you cannot set the fan to “constant on” so it LOUDLY goes on and off which is terrible for sleeping. Bring ear plugs!
Bed have hair from previous customer. I didn’t noticed until second night of stay. Found a clump of hair under blanket.