Check in was great, room was great. Waited a while for the valet to take my car but besides that it was lovely.
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酒店回复: It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcome, and we appreciate being a part of your trip!
5.0分
其他
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The family enjoyed all the extras related to the home football game.
Breakfast was great, staff was courteous.
Room was comfortable and the space fit us well.
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酒店回复: Thank you for choosing us for your family stay! We are delighted to hear that our diverse breakfast options, welcoming service, and fully equipped rooms were a perfect fit for your family. It was a pleasure hosting you, and we humbly invite you to visit us again.
5.0分
家庭亲子
Like the room setup with the bathroom outside of the bedroom. Most Embassy Suites we’ve stayed at the bathroom kart of the bedroom.
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酒店回复: We are happy to hear from you and glad you enjoyed your stay. We appreciate you choosing our Embassy Suites Lincoln during your visit. Thank you for your kind feedback, and we look forward to hosting you again.
5.0分
家庭亲子
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Love this hotel! We have stayed here twice and will definitely be coming back! It is clean, updated, conveniently located, staff are friendly, and the made-to-order breakfast is the best hotel breakfast we’ve ever had!
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酒店回复: Welcome back and thank you for sharing your review of another wonderful stay at our hotel. I am glad our hotel was a great backdrop for your visit to Lincoln, and our prime location, friendly staff, and comfortable accommodations continue to exceed your expectations. Thank you for your patronage, and we hope you look forward to your next stay with us as much as we do.
5.0分
家庭亲子
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The rooms were spotless and the perfect size. Beds were comfortable. The breakfast was amazing! The cooks making the pancakes and omelets were so good. Lots of choices! Front desk staff were so friendly and helpful. And the valet guys were so friendly and helpful and respectful.
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酒店回复: WOW! Thank you very much for your honest feedback. We are delighted to hear that you found our rooms clean, our breakfast delicious, and our staff warm and welcoming. It was a pleasure hosting you, and we hope to welcome you back every time you visit Lincoln.
5.0分
其他
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We were greeted by a very friendly and knowledgeable gentleman upon checking in. He was kind, quick and very helpful during our stay. I’ll also note that I had a terrible headache and needed something. I requested any complimentary Advil, Tylenol or anything to help. He did tell me they don’t have complimentary, but I had the option to pay for what they had in their little “Hotel store “. I appreciated that they had this, but the price seemed a little high for a really nice hotel not having complementary basics. I paid $4.00 for a tiny box of Advil. No biggie, just a suggestion to maybe have an option of complementary items for guests would be a nice perk for returning guest/members. I’ve stayed at many other Hotels of different brands, and they’vealk offered a vast array of complimentary items for convenience and comfort of guest.
I highly recommend this hotel otherwise! Beautiful lobby, complimentary happy hour, cozy and spacious seating, nice romantic setting, relaxing atmosphere and friendly staff!! Also- very convenient location if your looking for something near downtown, your walking distance to many local restaurants, event vendors and bars. We utilized the parking garage which from the 2nd floor, offers a breeze walkway directly into the hotel. Awesome glass elevators also.
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酒店回复: I'm delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you'll visit us again soon.
4.0分
其他
Only issue we had was the tv in the main room kepts freezing and losing connection othe than that it was great
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酒店回复: While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with us and other potential travelers. We hope that you will consider a return trip for a flawless experience next time.
4.0分
其他
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The room was clean and staff were pleasant, but tv wouldn’t work in room until a nice gentleman came to fix it and the hot tub was cold and very cloudy. But I asked for help and someone fixed that also. It was a nice stay.
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酒店回复: Thank you for your kind words and for choosing our hotel for your stay. It’s wonderful to hear that you enjoyed your experience with us and are happy we were able to respond to your needs promptly. We look forward to welcoming you back soon!
5.0分
其他
Room was great, staff took care of us when we needed a late check out. Love staying here!
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酒店回复: Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed our great room and friendly staff. It was our pleasure to host you, and we hope to see you again.
5.0分
其他
All was 5 star except for the vehicle overnight situation. Run not by embassy suites. Not a good match for us, the customer
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酒店回复: Thank you for choosing our Embassy Suites in Lincoln! We are delighted to hear that you enjoyed your overall stay. However, we regret that the parking situation did not meet your expectations. We sincerely apologize for any inconvenience or frustration this may have caused. Your feedback is invaluable to us, and we hope to have the opportunity to host you again for a flawless experience, which I am confident we can provide.
Check in was great, room was great. Waited a while for the valet to take my car but besides that it was lovely.
The family enjoyed all the extras related to the home football game.
Breakfast was great, staff was courteous.
Room was comfortable and the space fit us well.
Like the room setup with the bathroom outside of the bedroom. Most Embassy Suites we’ve stayed at the bathroom kart of the bedroom.
Love this hotel! We have stayed here twice and will definitely be coming back! It is clean, updated, conveniently located, staff are friendly, and the made-to-order breakfast is the best hotel breakfast we’ve ever had!
The rooms were spotless and the perfect size. Beds were comfortable. The breakfast was amazing! The cooks making the pancakes and omelets were so good. Lots of choices! Front desk staff were so friendly and helpful. And the valet guys were so friendly and helpful and respectful.
We were greeted by a very friendly and knowledgeable gentleman upon checking in. He was kind, quick and very helpful during our stay. I’ll also note that I had a terrible headache and needed something. I requested any complimentary Advil, Tylenol or anything to help. He did tell me they don’t have complimentary, but I had the option to pay for what they had in their little “Hotel store “. I appreciated that they had this, but the price seemed a little high for a really nice hotel not having complementary basics. I paid $4.00 for a tiny box of Advil. No biggie, just a suggestion to maybe have an option of complementary items for guests would be a nice perk for returning guest/members. I’ve stayed at many other Hotels of different brands, and they’vealk offered a vast array of complimentary items for convenience and comfort of guest.
I highly recommend this hotel otherwise! Beautiful lobby, complimentary happy hour, cozy and spacious seating, nice romantic setting, relaxing atmosphere and friendly staff!! Also- very convenient location if your looking for something near downtown, your walking distance to many local restaurants, event vendors and bars. We utilized the parking garage which from the 2nd floor, offers a breeze walkway directly into the hotel. Awesome glass elevators also.
Only issue we had was the tv in the main room kepts freezing and losing connection othe than that it was great
The room was clean and staff were pleasant, but tv wouldn’t work in room until a nice gentleman came to fix it and the hot tub was cold and very cloudy. But I asked for help and someone fixed that also. It was a nice stay.
Room was great, staff took care of us when we needed a late check out. Love staying here!
All was 5 star except for the vehicle overnight situation. Run not by embassy suites. Not a good match for us, the customer