酒店回复: Dear Julie,Thank you for your review. We're pleased you enjoyed the opportunity to take advantage of our convenient downtown location, and we look forward to seeing you again at Hilton Omaha.Hilton Omaha Leadership
5.0分
情侣出游
原文
翻译提供方：Google
伟大的
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酒店回复: It's rewarding to hear you had an excellent stay, and we look forward to welcoming you back!Hilton Omaha Leadership
3.0分
其他
The hot tub was not available. That’s why I got this room to begin with. I was not aware that we didn’t get room cleaning available every day.
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酒店回复: Thank you for taking the time to share your feedback. We’re sorry you were disappointed about the hot tub and housekeeping schedule. The importance of these amenities to your overall experience is understood, and we apologize for the inconvenience and lack of communication during your stay. We hope you will consider giving us another opportunity to provide you with the relaxing visit you deserve.Hilton Omaha Leadership
5.0分
朋友出游
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We came to town for the Jonas Brothers concert and the hotel was awesome! Beautiful place. Great drinks that were concert themed, even a DJ in the lobby before the show. They were great hosts and made the experience that much more special! The skywalk to the event center was great too!
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酒店回复: Dear Sydney,Thank you for your review and for allowing us to host you here at Hilton Omaha. We're so pleased our team helped elevate your visit and made your concert experience both easy and memorable. We look forward to welcoming you back again soon.Hilton Omaha Leadership
4.0分
其他
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Stayed there because the kids went to a concert across the street. Perfect location for that. Everything was great except they jack up the prices when there's an event. We decided it's not worth the cost and will get an Airbnb next time.
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酒店回复: Thank you for sharing your feedback! We’re glad our location worked out well for the concert plans. We understand your concerns about pricing during events and appreciate your honesty. It would be a pleasure to welcome you back at some point in the future.Hilton Omaha Leadership
4.0分
家庭亲子
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Road construction was a mess.Otherwise motel was close to concerts and ball fields.Enjoyed the lounge decent prices.Parking is in a garage follow signs and your ok.
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酒店回复: Dear Marvin,Thank you for your feedback! We're glad you enjoyed our convenient location, as well as our lounge and reasonable pricing. We also understand the road construction made arrival tricky, but we appreciate your tips for parking and look forward to welcoming you back for another visit.Hilton Omaha Leadership
2.0分
其他
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One of the worst check-in experiences I’ve had especially for a luxury hotel. There was a line 30 feet long and it took an hour to check in.
Our rooms air condition wasn’t working, which made for a long night.
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酒店回复: Dear Murray,Thank you for sharing your feedback. We sincerely apologize for the long wait at check-in and the inconvenience with your room’s air conditioning. This is not the experience we want our guests to have, and we truly regret that your stay was impacted. Please know we’re addressing both concerns with our team to ensure a smoother and more comfortable experience moving forward. We hope to have the chance to better serve you in the future.Hilton Omaha Leadership
两个大人两个小孩入住四张床，原本的标间就显得有点拥挤。礼拜六的价格惊到我了，4400元😂，不过周边逛逛散散步还是不错的。
这是我们美国横穿之旅中途停留的地方，设施很干净，非常棒👍 员工也很友好，但是楼下的餐厅确实比较高档而且有点贵。
很好很好很好
靠近 Chi 活动中心
伟大的
The hot tub was not available. That’s why I got this room to begin with. I was not aware that we didn’t get room cleaning available every day.
We came to town for the Jonas Brothers concert and the hotel was awesome! Beautiful place. Great drinks that were concert themed, even a DJ in the lobby before the show. They were great hosts and made the experience that much more special! The skywalk to the event center was great too!
Stayed there because the kids went to a concert across the street. Perfect location for that. Everything was great except they jack up the prices when there's an event. We decided it's not worth the cost and will get an Airbnb next time.
Road construction was a mess.Otherwise motel was close to concerts and ball fields.Enjoyed the lounge decent prices.Parking is in a garage follow signs and your ok.
One of the worst check-in experiences I’ve had especially for a luxury hotel. There was a line 30 feet long and it took an hour to check in.
Our rooms air condition wasn’t working, which made for a long night.