The rooms are very spacious and clean. Outstanding front desk staff...they made sure we had the room type we wanted, allowed us to check in early, and they gave very good information about the hotel and area. Location is right off interstate and near outlets and restaurants.
3.0分
其他
Remodeled from older hotel not the best remodel not up to TownePlace suites standard from ground up build ok for one night
1.0分
其他
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Will never return to this hotel, EVER!! Customer service is everything in the hospitality business, if there was a zero that would be there score. You can't dress up ghetto and put it at the front desk and expect Marriot service. Paid with Marriot rewards, the hotel charged my card 500.00 in deposits, and did not give back $50.00 cash deposit. Hotel manager tried to saying card kept declining. I told her it did not the money has been pulled from my account. She then got argumentative with me about my checking account, telling me what is and is not going on with my checking account taking NO accountability for what transpired, and not returning my money. She then tried to say we put holes in the wall to justify her charging my card. The manager then two days later turned around charged another $250.00 to my debit card. Called my bank, filed fraud charges, and I am pressing charges. The manager absolutely has no business being a manager, it makes me wonder who own this hotel that he hires such trash to represent him. Never again!! If you are going out of town on leisure on a fixed budget, don't stay here you might end up broke before you have a chance to enjoy your vacation. The hotel itself was nice and comfortable, but for me customers service where I'm staying trumps anything else, especially when they have access to my bank account. Obviously, you see what happens when you hire cheap labor, you get what you pay for. There are PLENTY of other hotels right in that same area within walking distance from each other. I advise you to stay somewhere else. Uploaded receipt is the picture of the 50.00 CASH deposit they didn't give back either. So all in all $550.00 dollars. Someone must have needed rent money.
5.0分
其他
Nice stay
Very clean room with the needed accommodations. Well stay again.
Fast, easy check-in. Very quiet
4.0分
情侣出游
This is a convenient location for travelers, especially those traveling with pets. I found it quiet and clean.
3.0分
情侣出游
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We stopped here while passing through to Florida. Good clean stay. The service was friendly and no issues. Plenty of places to eat nearby. Easy on and off from I-95. The breakfast WS adequate. Typical Marriott offered food. We would stay again.
1.0分
家庭亲子
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It took 25 minutes to check in. She had to go upstairs and see if our room was ready. It was not, then she said she had one other room. So, we finally got to that room. There was NO hot water. Again in the morning, no hot water and nothing they could do about it. She would not even put the manager on the phone, who was “busy doing paper work.” Construction on first floor with debris all over floor.
装修精美，地理位置优越，距离机场不到5分钟。除此之外，它就是标准的TownPlace Suites。房间不错，但冰箱噪音很大，尤其是在想睡在同一房间的单间公寓里，这一点尤其明显。适合短暂停留。
非常干净，服务也很棒。他们想给我们换一张双人床的房间，但酒店已经客满了，不过还好，我们当时有一张特大床，沙发床很适合我女儿。房间很大，也很干净！早餐很棒。地理位置优越，靠近所有地方。
扑面而来的空气清新剂味道扑面而来。等到那股味道散去，你还能闻到一股难闻的臭味。淋浴水温不高！没有热水！浴帘太短，水洒得满地都是！我等不及明天早上出门了！
The rooms are very spacious and clean. Outstanding front desk staff...they made sure we had the room type we wanted, allowed us to check in early, and they gave very good information about the hotel and area. Location is right off interstate and near outlets and restaurants.
Remodeled from older hotel not the best remodel not up to TownePlace suites standard from ground up build ok for one night
Will never return to this hotel, EVER!! Customer service is everything in the hospitality business, if there was a zero that would be there score. You can't dress up ghetto and put it at the front desk and expect Marriot service. Paid with Marriot rewards, the hotel charged my card 500.00 in deposits, and did not give back $50.00 cash deposit. Hotel manager tried to saying card kept declining. I told her it did not the money has been pulled from my account. She then got argumentative with me about my checking account, telling me what is and is not going on with my checking account taking NO accountability for what transpired, and not returning my money. She then tried to say we put holes in the wall to justify her charging my card. The manager then two days later turned around charged another $250.00 to my debit card. Called my bank, filed fraud charges, and I am pressing charges. The manager absolutely has no business being a manager, it makes me wonder who own this hotel that he hires such trash to represent him. Never again!! If you are going out of town on leisure on a fixed budget, don't stay here you might end up broke before you have a chance to enjoy your vacation. The hotel itself was nice and comfortable, but for me customers service where I'm staying trumps anything else, especially when they have access to my bank account. Obviously, you see what happens when you hire cheap labor, you get what you pay for. There are PLENTY of other hotels right in that same area within walking distance from each other. I advise you to stay somewhere else. Uploaded receipt is the picture of the 50.00 CASH deposit they didn't give back either. So all in all $550.00 dollars. Someone must have needed rent money.
Nice stay
Very clean room with the needed accommodations. Well stay again.
Fast, easy check-in. Very quiet
This is a convenient location for travelers, especially those traveling with pets. I found it quiet and clean.
We stopped here while passing through to Florida. Good clean stay. The service was friendly and no issues. Plenty of places to eat nearby. Easy on and off from I-95. The breakfast WS adequate. Typical Marriott offered food. We would stay again.
It took 25 minutes to check in. She had to go upstairs and see if our room was ready. It was not, then she said she had one other room. So, we finally got to that room. There was NO hot water. Again in the morning, no hot water and nothing they could do about it. She would not even put the manager on the phone, who was “busy doing paper work.” Construction on first floor with debris all over floor.