The room and staff was decent. Pool was smaller than expected but it served its purpose for the kids. Gym was also super small and hot, no air. Would of used it but it was too hot in there. Breakfast was satisfactory. I love that they had options for people who prefer to eat healthier. Overall would I come back, yes.
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酒店回复: Thank you for your review. I am glad to hear that overall your experience was positive. I amdisappointed to hear that our property didn't meet your expectations. Thiscritical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
5.0分
情侣出游
The accommodations were proper and easy to get to areas of interest from were the property is situated
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酒店回复: Thank you for your review. I am glad to hear that overall your experience was positive. I am happy to hear that our room service and housekeeping staff meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
4.0分
家庭亲子
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Property was nice. Room was spacious and we loved swimming in the indoor pool. Only complaint I have is the bed was not very comfortable, the double doors that went to the bed room would not lock, bathroom door would not lock and the towel rack one side kept falling down. Other than that the staff was very friendly breakfast was great we really enjoyed our stay there. Would recommend staying there.
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酒店回复: We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
我喜欢房间里有设施齐全的厨房和独立的睡眠区。我也很喜欢房间里有两台电视。
我的房间非常安静。
早餐很棒,工作人员非常友善热情。
床很舒服。退房时间有点出乎意料,但我很感激。
这家酒店简直是新低。
房间里唯一的优点就是床还算舒服。因为房间里的电话坏了,所以毛巾、客房服务以及坏掉的东西都得自己去前台拿。洗碗机也坏了。两个衣柜都只有一个门,看起来非常破旧。其中一个淋浴间里只有两块香皂和一个护发素,洗发水一个也没有。火警警报莫名其妙地响了。客房服务大概隔一天来一次,但从来不吸尘。早餐一般,水果种类很少。有一天早餐三明治竟然是冷的。泳池我根本没用,看起来好几个月都没人清理过,五英尺深的水里都看不到底。连个烤盘都没有。冰箱看起来很破旧,到处都是凹痕和磕碰。房间的门锁坏了,从门缝里能看到光线照到走廊,感觉很不安全。
我们预订了一间四人房,房间里只有两条毛巾。当我们要求再要两条时,被告知“毛巾用完了”。第二天晚上我们带孩子们去游泳,泳池区也没有毛巾。我们问他们能不能给我们一些……结果还是一样,毛巾用完了😑。房间里有一股很重的霉味,我们最后在沃尔玛买了除臭剂,稍微好了一些。电视坏了(画面偏蓝,中间还有几条线)。我问前台知不知道怎么修,他们说他们也无能为力。
很明显,这里的工作人员和负责维护的人根本不在乎。
至于设施:早餐还算可以,虽然有一次咖啡用完了。泳池非常小,比自家后院的泳池还小。我们以后不会再住这家酒店了。
除了空调噪音像卡车起步一样大,以及到处都是蜘蛛和蚂蚁之外,房子本身还不错。这些东西都挺耐用的,但是当我看到那个**男人和一群醉醺醺的女人摇摇晃晃地走来走去时,我就开始担心了。
办理入住后我去了房间。房间应该是特大床加一张可拉出的双人床,但实际上可能只是一张双人床加一张可拉出的双人床。房间里有一股难闻的气味。房间一直降温,我几乎整晚都在出汗,根本睡不着。早餐也很一般。
房间预订的是四人间,但沙发床上的床上用品不够。我们少了一个枕头,毛巾也只够三个人用。
沙发床垫磨损严重,睡起来很不舒服。
房东并没有像之前承诺的那样每天或隔天打扫房间。水压和水流也不太好。不过,这家公寓离市中心很近,而且我觉得很安全。
The room and staff was decent. Pool was smaller than expected but it served its purpose for the kids. Gym was also super small and hot, no air. Would of used it but it was too hot in there. Breakfast was satisfactory. I love that they had options for people who prefer to eat healthier. Overall would I come back, yes.
The accommodations were proper and easy to get to areas of interest from were the property is situated
Property was nice. Room was spacious and we loved swimming in the indoor pool. Only complaint I have is the bed was not very comfortable, the double doors that went to the bed room would not lock, bathroom door would not lock and the towel rack one side kept falling down. Other than that the staff was very friendly breakfast was great we really enjoyed our stay there. Would recommend staying there.