This was my second stay this month at the residence inn. At both locations I explained that I was a lite sleeper and requested a room in a quiet location. At both locations I was given a terribly noisy room. The first room was adjacent to a huge AC unit and the second room faced the freeway. I currently have no interest in staying at your hotel ever again.
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酒店回复: Hi Donald,We're sorry that you were unhappy with your recent visit. We do our best to accommodate requests for quiet rooms, but it sounds like we were not able to meet your expectations. We will share your feedback with our staff in an effort to improve for next time. Thank you for sharing this information with us.
4.0分
商务出差
It’s pretty good. A little scuffed, but safe and it’s easy to get around from the location. Staff is responsive.
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酒店回复: Hello Casey,Thanks for staying with us. We're glad you enjoyed your visit and hope to see you again soon!
4.0分
其他
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Oatmeal Needs Oversight
Everything great except the breakfast. FYI, if you run out of oatmeal 30 min before the end of breakfast - at least offer instant oatmeal packets. This might sound like whining - but for the gluten intolerant - it's one of the few things we can eat.
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酒店回复: Hello Melody,Thanks for staying with us. We're glad you enjoyed your visit and hope to see you again soon. We appreciate the feedback regarding the oatmeal as well!
5.0分
其他
Location very convenient for our needs. Met a lady who had been staying there for 7 months during house repairs and she was very happy with accomodations.
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酒店回复: Hello Joseph,Thanks for staying with us. We're glad you enjoyed your visit and hope to see you again soon!
5.0分
商务出差
My biggest problem was the water noise. It was very loud Also the toilet continuously ran. Overall I enjoyed my stay and will return
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酒店回复: Hello Hillary,Thanks for staying with us. We're glad you enjoyed your visit and hope to see you again soon!
2.0分
商务出差
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Old moldy.
Old motel needing updates and repairs. Our bathroom smelled heavily of mold. Mold is toxic and will make you sick. I wish we would have not staid here.
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酒店回复: Hello Patrick, we're sorry to learn you were not satisfied with your recent visit. We will share your feedback with our team and use this information to make improvements. Thank you for letting us know. We hope to see you again soon!
住宿的好地方，我和我的丈夫以及我的两个孩子在这里住了一个星期，住得很愉快，非常友好和乐于助人，这里有您住几天所需的一切。
房间宽敞、干净。
员工的客户服务高于平均水平。尽管毗邻高速公路，但这里却出奇的平静和安静。我见过的最好的早餐吧——即使是在价格较高的酒店。
杰出的
优质的服务
This was my second stay this month at the residence inn. At both locations I explained that I was a lite sleeper and requested a room in a quiet location. At both locations I was given a terribly noisy room. The first room was adjacent to a huge AC unit and the second room faced the freeway. I currently have no interest in staying at your hotel ever again.
It’s pretty good. A little scuffed, but safe and it’s easy to get around from the location. Staff is responsive.
Oatmeal Needs Oversight
Everything great except the breakfast. FYI, if you run out of oatmeal 30 min before the end of breakfast - at least offer instant oatmeal packets. This might sound like whining - but for the gluten intolerant - it's one of the few things we can eat.
Location very convenient for our needs. Met a lady who had been staying there for 7 months during house repairs and she was very happy with accomodations.
My biggest problem was the water noise. It was very loud Also the toilet continuously ran. Overall I enjoyed my stay and will return
Old moldy.
Old motel needing updates and repairs. Our bathroom smelled heavily of mold. Mold is toxic and will make you sick. I wish we would have not staid here.