酒店回复: Thank you for sharing your experience, Cameron. I apologize your stay did not meet your expectations. Occasionally a room type may have to be altered due to maintenance concerns. I understand how frustrating that can be and how this change did make a difference for your stay with us. I will share your stay with our staff so we can improve our service in the future.
酒店回复: Thank you for sharing you experience with us! I apologize for the disruption during your stay. We strive to provide a comfortable stay for all our guests and resolve any concerns promptly. I will share your experience with our team so we can improve our service.
The front desk and breakfast buffet gal were very helpful, courteous and friendly.
The bed & linens were super comfortable and we liked the huge TV and channel selection.
The sink in our room’s bathroom sprayed water everywhere!
The shampoo, conditioner & body wash were very pleasant smelling and I liked the volume control on the shower.
3.0分
其他
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The facility is under construction, which was not disclosed. Upon arrival, I had to wait several minutes the front desk for someone to appear to check me in. I was asked if I wanted housekeeping during my stay, which I did as it was for three nights. The room was never serviced. Just a generally mediocre experience.
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酒店回复: I apologize that you were not informed of renovations and that your stay was less than satisfactory. I do hope you come back and see us and see how nice this renovation is turning out. I see you're a platinum member with us., i have added 5000 points to your Bonvoy
5.0分
商务出差
Everything was fine. The seat at the desk could have had a little more cushion. Everything clean, great breakfast.
3.0分
其他
Shower was cold and did not warm up. Asked if manager would contact me to discuss after checking out but they never did.
入住N次了，服务一如既往的好
房间中规中矩，干净卫生，只是不知道是否新装修，房间里有味道，走路附近有麦当劳，马路对面有大型超市，还算方便。
我和我的女朋友对我们的住宿有点失望。我们预订了一间带一张特大号床的房间，但当我们到达时，我们被告知酒店实际上只有一间带两张大号床的房间。由于选择不多，我们继续前往房间。当我们进入房间时，我们发现两张大号床实际上只有两张全尺寸床。我确实向工作人员表达了我的担忧，但他们无能为力。我对我们的住宿相当失望，我们的舒适度确实受到了影响。我不确定这是 ******* 或酒店本身的常见问题，但我希望我们的住宿更好。
酒店位置优越，靠近海滩，工作人员友好而有礼貌，我们找到了我们需要的一切，对我来说唯一的缺点是垫子太薄了，除了这个问题之外，你太棒了
谢谢
不太好
第一晚空调坏了，而且非常热，还有点臭味，就像男生健身房的储物柜。第二晚他们确实帮我们换了房间，但很不方便。
尽管我要求更换毛巾，但他们只是把用过的毛巾收起来，这是一个不体贴的回应。
The front desk and breakfast buffet gal were very helpful, courteous and friendly.
The bed & linens were super comfortable and we liked the huge TV and channel selection.
The sink in our room’s bathroom sprayed water everywhere!
The shampoo, conditioner & body wash were very pleasant smelling and I liked the volume control on the shower.
The facility is under construction, which was not disclosed. Upon arrival, I had to wait several minutes the front desk for someone to appear to check me in. I was asked if I wanted housekeeping during my stay, which I did as it was for three nights. The room was never serviced. Just a generally mediocre experience.
Everything was fine. The seat at the desk could have had a little more cushion. Everything clean, great breakfast.
Shower was cold and did not warm up. Asked if manager would contact me to discuss after checking out but they never did.