酒店回复: Thank you for staying with us and the review We hope to see you again.
2.0分
其他
原文
翻译提供方:Google
我们一共住了6晚,但是房间只打扫过一次,非常一般,他们甚至都没有倒垃圾!
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酒店回复: Thank you for staying with us and thae review. We hope to see you again.
5.0分
其他
原文
翻译提供方:Google
家庭住宿。一切都很完美。
酒店回复: Thank you for staying with us. We hope to see you again soon.
5.0分
家庭亲子
原文
翻译提供方:Google
完美的!
酒店回复: Thank you for the feedback!
5.0分
商务出差
原文
翻译提供方:Google
优秀
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酒店回复: Hi Gabriel! Thank you for the feedback. Hope to see you again soon!
2.0分
其他
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This was our second stay here. The first time was in March of 2020 the week the pandemic was declared so I assumed the shortcomings of the hotel were due to matters out of their own control. We remembered the beds being very comfortable and needed a suite due to our family of 4 (2 toddlers) so we decided to book again due to the fair rates and needing to stay for 4 nights. The staff was incredibly rude. Any time we went to the front to ask for anything, the front desk staff would tell us to wait until someone with a cart came around (there was no one that we saw on the floor at the time which is why we asked) and they were not nice about the way they said it either. One of the days we were there, staff came around to refresh our room and somehow we were left with zero toliet paper. The cleaniless of the room was awful. Their was a gross smell, like stale food/garbage and sewage, in our room and it was especially bad in the bathroom. We bought multiple air fresheners which honestly barely covered the smell. The shower/tub was not clean; you could see mold growing under and around the bath mat so I was not able to give my toddlers a bath while we were there (we still rinsed them off in the shower but this is not ideal for a 1 and 3 year old). The kitchen drawers were disgusting. I ended up taking everything out of the drawers due to my kids being able to open them and everything in the drawer was dirty/sticky. There was a black/mold like substance at the bottom of the drawer.
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酒店回复: Hello Amanda, thank you for staying with us and the review. I am sorry that your stay did not go as expected. This is certainly not the normal for the Hotel. I will be looking into this with housekeeping and the front desk staff.
5.0分
其他
Friendly staff. Shuttle drivers were super nice. Room was clean and comfortable. Breakfast was pretty sparse on choices and quality. Otherwise all good
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酒店回复: Loretta, thank you for staying with us and the review. We hope to see you again.
套房,我们一家三口非常宽敞
床和枕头都非常舒服;白天窗户采光很好,光线充足。厨房设施运行良好。房间非常干净。
我肯定会再来住的。工作人员非常棒,总是乐于助人且友好。房间宽敞,而且对宠物很友好。早餐一直都很好吃。
酒店很舒适,服务、早餐和停车场都很好,但房间清洁的次数可以更频繁一些,我们住了 6 晚,他们只清洁了一次,甚至连垃圾都没清理。
我们一共住了6晚,但是房间只打扫过一次,非常一般,他们甚至都没有倒垃圾!
家庭住宿。一切都很完美。
完美的!
优秀
This was our second stay here. The first time was in March of 2020 the week the pandemic was declared so I assumed the shortcomings of the hotel were due to matters out of their own control. We remembered the beds being very comfortable and needed a suite due to our family of 4 (2 toddlers) so we decided to book again due to the fair rates and needing to stay for 4 nights. The staff was incredibly rude. Any time we went to the front to ask for anything, the front desk staff would tell us to wait until someone with a cart came around (there was no one that we saw on the floor at the time which is why we asked) and they were not nice about the way they said it either. One of the days we were there, staff came around to refresh our room and somehow we were left with zero toliet paper. The cleaniless of the room was awful. Their was a gross smell, like stale food/garbage and sewage, in our room and it was especially bad in the bathroom. We bought multiple air fresheners which honestly barely covered the smell. The shower/tub was not clean; you could see mold growing under and around the bath mat so I was not able to give my toddlers a bath while we were there (we still rinsed them off in the shower but this is not ideal for a 1 and 3 year old). The kitchen drawers were disgusting. I ended up taking everything out of the drawers due to my kids being able to open them and everything in the drawer was dirty/sticky. There was a black/mold like substance at the bottom of the drawer.
Friendly staff. Shuttle drivers were super nice. Room was clean and comfortable. Breakfast was pretty sparse on choices and quality. Otherwise all good