Motel 6 might be cleaner. Not sure if housekeeping is short staffed or what but there was hair stuck to the wall and in the sheets still. Bathroom tub is nasty, toilet had hair along with poop residue on the caulking, and bath soap is empty. This brand is usually nice but this place is nasty.
1.0分
其他
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I will say I don't advice anyone to stay here. Please look for another hotel. I ended up going to a whole Nother hotel. I was greeted and treated like someone I needed a hotel instead ass like one of the homeless people sleeping at the tables the front entrance.
1.0分
其他
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One of the grossest rooms I've stayed in, stains everywhere, broken phone, and our dishwasher doesn't work. We have four nights left and I can not wait to get to my bed at home
5.0分
家庭亲子
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Very clean room. Staff was professional & incredibly sweet. Southern hospitality is alive and well with this staff. Property is older, but not a big issue. Market could use a few more Products. overall, we really enjoyed our stay. Would stay again.
5.0分
家庭亲子
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The mattress is so fluffy and soft. I wish I had one at my home. The staff were extra friendly and very helpful. The rooms were beautiful and spacious enough for a single/couple could live there. Complimentary breakfast was more than just muffins and juice. Will definitely return. Deondre Thomas and his staff did a great job. Thank you.
5.0分
商务出差
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We stayed at this hotel while attending the child abuse symposium in Huntsville. My director and I shared a room. The staff were exceptionally friendly and professional, consistently displaying a positive attitude. The breakfast offerings were of excellent quality, and I appreciated the additional coffee options. Although there was no extra bedding for the sofa bed initially, the staff promptly provided it upon request. The hotel was well-maintained both inside and out. Should I have the opportunity to return to Huntsville, I would choose to stay at the Residence Inn again!!
1.0分
其他
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DO NOT STAY HERE! Checkin was relatively easy though the front desk associate was less than confident when I asked for a complimentary upgrade per my Marriot elite status. The staff rarely speak or acknowledge you other than house keeping and the breakfast attendants. The accommodation were mediocre and dated, in unit kitchen supplies were minimal, 1 skillet, a spatula, a pot. gym accommodates are sparse and weights have been stolen, a couple of treadmills and a cable machine. As my time with my family continued it just kept getting worse with two days left I’ll be glad to go, roaches in the hall, ants in the kitchen, moldy tiles and smell in the hallways. It’s apparent that management does not walk the facility to understand what needs repairs or ways to improve guest experience.
1.0分
家庭亲子
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I am a Titanium Elite member and have stayed at Marriott brands including Residence Inns all over the US and this was one of the worst based on the following: 1) They have a serious towel shortage here and I've never run into that before. We were having family visit and asked for 4 additional towels and that was a major ask for them. They could not give me 4 but could give me 3 but I had to turn in my used ones at the front desk before. I have never run into this before and was shocked to be honest. How much do towels cost anyway? Is it more than a 3 night stay? 2) Mobile check in doesn't work but the only way you know is that you never get a key and manual check-in at the desk took almost 15 minutes. They never acknowledged my elite status which is a standard greeting at all other Marriotts. 3) Wifi was horrible and took forever to connect or never did. 4) I got coffee on the 1st morning and it was lukewarm and awful. To be fair, their breakfast was ok but this hotel is not worth paying for the Marriott premium.
首先，我先做个自我介绍。我是万豪旅享家的白金会员。过去 20 年，我在亨茨维尔的 Residence Inn 酒店住了数百个晚上，2002 年，我是这家酒店的首批顾客之一。我之前的工作让我多次前往亨茨维尔，我之前也住过这家酒店，现在的新工作让我每年最多只去亨茨维尔几次。酒店里所有员工都很熟悉我。现在，我于 8 月 6 日抵达亨茨维尔，由于天气恶劣，酒店停电，导致电力中断，我无法入住（我的房间在三楼，几乎不可能把三个沉重的行李搬上楼）。因此，出于某些原因，我被迫搬到火箭航天中心的万豪酒店，在那里住了第一晚，第二天我就会回到 Residence Inn。而这正是我所做的。我办理了入住手续，但令我吃惊的是，他们给我的不是前一天晚上三楼的房间，而是一楼的房间（在阿拉巴马州称为 1 楼）。我尽量长话短说…… 1. 楼上的所有房间都经过了翻新和重新布置。这是隔壁房间的工人告诉我的。实际上，我不得不认为我的 106 号房间是少数几个剩下的房间（仍有待翻新）之一，里面有旧床垫和旧家具。房间条件真的很差。这不是像我这样的长期客户和白金会员所期望的 2. 价格简直太离谱了……如果将积分与奖励进行比较，那就更尴尬了。在万豪火箭航天中心，我支付的价格还不到 Residence Inn 的一半，却获得了三倍的奖励积分。显然有些地方出了问题。如今，Residence Inn 是 HSV 最昂贵的万豪酒店，这不对。3. Residence Inn 不再是我在 HSV AL 的首选
我和妻子来这里探望家人，参观太空博物馆。我从小就在酒店行业工作，所以觉得这里的员工和早餐都很不错。但是，酒店很旧，需要重新装修。我们的 203 号房间虽然打扫得很干净，但马桶需要冲 3 次才能正常工作。空调运行正常，但应该进行维修，并且天花板附近的通风口也应该清洁。卧室里的地毯因空调冷凝而感觉潮湿，应该用洗发水彻底清洗。我妻子注意到她走在地毯上后必须洗脚。从积极的一面来看，这里的员工很棒，他们尽力提供帮助。厨房里的女士们在早餐时间最热情好客。我多年来一直是万豪酒店的钛金会员，这家酒店夏季收费最高（229 美元），根据其状况，这太贵了。
Motel 6 might be cleaner. Not sure if housekeeping is short staffed or what but there was hair stuck to the wall and in the sheets still. Bathroom tub is nasty, toilet had hair along with poop residue on the caulking, and bath soap is empty. This brand is usually nice but this place is nasty.
I will say I don't advice anyone to stay here. Please look for another hotel. I ended up going to a whole Nother hotel. I was greeted and treated like someone I needed a hotel instead ass like one of the homeless people sleeping at the tables the front entrance.
One of the grossest rooms I've stayed in, stains everywhere, broken phone, and our dishwasher doesn't work. We have four nights left and I can not wait to get to my bed at home
Very clean room. Staff was professional & incredibly sweet. Southern hospitality is alive and well with this staff. Property is older, but not a big issue. Market could use a few more Products. overall, we really enjoyed our stay. Would stay again.
The mattress is so fluffy and soft. I wish I had one at my home. The staff were extra friendly and very helpful. The rooms were beautiful and spacious enough for a single/couple could live there. Complimentary breakfast was more than just muffins and juice. Will definitely return. Deondre Thomas and his staff did a great job. Thank you.
We stayed at this hotel while attending the child abuse symposium in Huntsville. My director and I shared a room. The staff were exceptionally friendly and professional, consistently displaying a positive attitude. The breakfast offerings were of excellent quality, and I appreciated the additional coffee options. Although there was no extra bedding for the sofa bed initially, the staff promptly provided it upon request. The hotel was well-maintained both inside and out. Should I have the opportunity to return to Huntsville, I would choose to stay at the Residence Inn again!!
DO NOT STAY HERE! Checkin was relatively easy though the front desk associate was less than confident when I asked for a complimentary upgrade per my Marriot elite status. The staff rarely speak or acknowledge you other than house keeping and the breakfast attendants. The accommodation were mediocre and dated, in unit kitchen supplies were minimal, 1 skillet, a spatula, a pot. gym accommodates are sparse and weights have been stolen, a couple of treadmills and a cable machine. As my time with my family continued it just kept getting worse with two days left I’ll be glad to go, roaches in the hall, ants in the kitchen, moldy tiles and smell in the hallways. It’s apparent that management does not walk the facility to understand what needs repairs or ways to improve guest experience.
I am a Titanium Elite member and have stayed at Marriott brands including Residence Inns all over the US and this was one of the worst based on the following: 1) They have a serious towel shortage here and I've never run into that before. We were having family visit and asked for 4 additional towels and that was a major ask for them. They could not give me 4 but could give me 3 but I had to turn in my used ones at the front desk before. I have never run into this before and was shocked to be honest. How much do towels cost anyway? Is it more than a 3 night stay? 2) Mobile check in doesn't work but the only way you know is that you never get a key and manual check-in at the desk took almost 15 minutes. They never acknowledged my elite status which is a standard greeting at all other Marriotts. 3) Wifi was horrible and took forever to connect or never did. 4) I got coffee on the 1st morning and it was lukewarm and awful. To be fair, their breakfast was ok but this hotel is not worth paying for the Marriott premium.