酒店回复: Dear Junji,Thank you for sharing your feedback with us. We are pleased to know you enjoyed aspects of your stay, yet we regret to learn of the maintenance and housekeeping concerns you encountered. We understand how important a well-prepared room and functioning amenities are to a comfortable visit. Your comments have been shared with the appropriate teams to prevent similar oversights. We hope you will consider returning so we can provide you with a more seamless and satisfying experience in the future.Sincerely,Dillan ShaperGeneral Manager
4.0分
其他
原文
翻译提供方:Google
该酒店非常靠近多芬街,也是游览莫比尔市中心的理想地点。
4.0分
家庭亲子
原文
翻译提供方:Google
我觉得一切都很好,工作人员很友好
5.0分
其他
Our room was clean and comfortable and all the staff we encountered, from front desk to housekeeping, were friendly and professional. Highly recommend.
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酒店回复: Dear Guest,Thank you for choosing Candlewood Suites Mobile-Downtown and for the review! We are thrilled to hear your room felt welcoming and that our team made a positive impression throughout your stay. It’s wonderful to know the service you received stood out and contributed to an enjoyable visit. We truly appreciate your recommendation and hope your travels bring you back soon so we can continue to provide the warm, comfortable experience you enjoyed.Sincerely,Dillan ShaperGeneral Manager
5.0分
家庭亲子
Room was clean. Laundry facilities were fantastic. Staff was courteous, helpful and went out of their way to accommodate any requrst.
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酒店回复: Dear Guest,Thank you for the wonderful review of the Candlewood Suites Mobile-Downtown. It’s great to hear that your room felt fresh and that having the laundry facilities available added convenience to your stay. Our team will be pleased to know they had a significant role in making your stay with us so memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon. Sincerely,Dillan ShaperGeneral Manager
5.0分
情侣出游
We had an excellent stay at Candlewood. The room was very clean, the bed was comfortable, the staff courteous and the location perfect. Thank you.
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酒店回复: Dear Guest,Thank you for choosing Candlewood Suites Mobile-Downtown and for your great review. We are thrilled to know your stay was such a positive experience and that you found the accommodations comfortable and well-kept. It’s wonderful to read that our team’s hospitality and the convenient location added to your visit. Feedback like yours is always encouraging for our staff. We truly appreciate your kind words and look forward to welcoming you back soon for another enjoyable stay.Sincerely,Dillan ShaperGeneral Manager
4.0分
其他
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The staff was awesome! ******* kept declining the charge due to the taxes in Mobile changing BUT the staff figured it out! ******* really needs to update their system
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酒店回复: Dear Tamara, We are pleased that our team was able to resolve issues and ensure your experience was smooth despite the initial hiccup. They truly care about helping our guests feel taken care of. Thank you for your patience and for sharing your experience. We hope to welcome you back again soon to Candlewood Suites Mobile-Downtown!Sincerely,Dillan ShaperGeneral Manager
5.0分
商务出差
Beautiful room!! Employee are so nice & professional. Highly recommend.
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酒店回复: Dear Guest,We are thrilled to hear that your room made such a strong impression and that our team’s warm, professional service stood out during your visit. At the hotel, creating a genuinely welcoming experience is something we take pride in, and it’s wonderful to know it resonated with you. Thank you for the lovely recommendation; we would be excited to welcome you back anytime at the Candlewood Suites Mobile-Downtown.Sincerely,Dillan ShaperGeneral Manager
5.0分
商务出差
Room was clean and they came through and straighten up the room each day. Good stay overall.
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酒店回复: Dear Guest,Thank you for staying with us. We are delighted to hear you enjoyed your stay. Maintaining a spotless and comfortable space is a top priority for us, and our housekeeping team takes great pride in their work. They will be thrilled to hear your feedback! Your support is truly appreciated, and we look forward to providing you with another outstanding stay in the future here at Candlewood Suites Mobile-Downtown.Sincerely,Dillan ShaperGeneral Manager
我唯一的抱怨是电梯和门禁卡需要重置几次。除此之外,其他一切都很棒。员工非常友好热情。我遇到的所有员工都很友善,都会主动和你说话。
房间没有打扫,咖啡机坏了。
该酒店非常靠近多芬街,也是游览莫比尔市中心的理想地点。
我觉得一切都很好,工作人员很友好
Our room was clean and comfortable and all the staff we encountered, from front desk to housekeeping, were friendly and professional. Highly recommend.
Room was clean. Laundry facilities were fantastic. Staff was courteous, helpful and went out of their way to accommodate any requrst.
We had an excellent stay at Candlewood. The room was very clean, the bed was comfortable, the staff courteous and the location perfect. Thank you.
The staff was awesome! ******* kept declining the charge due to the taxes in Mobile changing BUT the staff figured it out! ******* really needs to update their system
Beautiful room!! Employee are so nice & professional. Highly recommend.
Room was clean and they came through and straighten up the room each day. Good stay overall.