There was what appeared to be a small dead bug in the clean sheets. Sticky floors. Food was subpar. Pancakes not even edible for kids
2.0分
情侣出游
展开
Staff was great but you could hear every door shut all around you so if someone was in and out all night you would never sleep due to the noise. Didn’t get a chance to get from being up all night. Housekeeping was as loud as the guess when cleaning in the morning so forget sleeping in.
2.0分
其他
展开
Parking was great. That was not my issue.Phone in the room did not work, there were not enough towels, no facial tissue in the room. I had to go to the front desk to get these items! Ice machine on my floor was not working. I will not stay at this hotel!!
1.0分
家庭亲子
展开
We arrived Friday evening. Our room was filthy. Black mildew in our shower with black all on bottom. Cleaning supplies left in room. Dried liquid on night stand that wasn’t cleaned. Notified staff that night, they said they had no other rooms available in the suites. We were fine with that as long as they cleaned the next day. The next day, I stopped by front desk to make sure they were going to clean it. They assured me they would. When we returned later that evening, they did not clean anything besides taking our dirty towels and leaving 2 towels. (There were four of us.) do not stay here, highly recommend finding elsewhere.
4.0分
其他
The shops nearby were good. The service at cracker Barrel Restaurant was extremely slow.
We felt somewhat safe!
3.0分
家庭亲子
展开
I loved the location of this hotel and it was very nice inside. I booked a handicapped room and the door to the outside and parking was right beside our room. It would’ve been perfect but the key card wouldn’t work on the door (not just my key card, all key cards). You could get out but not back inside. You had to walk around the building to enter in the front which defeats the purpose of the door being beside the handicap rooms. I mentioned it to the front desk employee on the first day and he said he would call maintenance to repair it. It was never repaired and we were there for 4 days. Frustrating
This is the only issue we had. Everything else was perfect! The breakfast was great, the hotel looked and smelled clean and my mother loved the roll in shower.
5.0分
其他
展开
Clean and comfortable
Everything was awesome! If I ever go back that way and need a stay I will definitely stay there. Also the lady at the front desk was so nice. The room was clean and very comfortable.
4.0分
其他
展开
Family Friendly and clean
Our stay was great. We stayed for an Auburn game and the hotel was very convenient. Right off the interstate and near restaurants. The staff were very friendly and the room was clean and comfortable. Definitely family friendly and we would stay again.
3.0分
商务出差
展开
Uncomfortable Stay
The bed was uncomfortable. The shower, shampoo, conditioner, and body wash were of poor quality. The commode ran intermittently while we were there and didn't appear to be clean.
4.0分
其他
Nice room and breakfast was great, bed slept good. Only negative thing needed better cleaning. There were few strands of hair on the bed and on bathroom floor.
There was what appeared to be a small dead bug in the clean sheets. Sticky floors. Food was subpar. Pancakes not even edible for kids
Staff was great but you could hear every door shut all around you so if someone was in and out all night you would never sleep due to the noise. Didn’t get a chance to get from being up all night. Housekeeping was as loud as the guess when cleaning in the morning so forget sleeping in.
Parking was great. That was not my issue.Phone in the room did not work, there were not enough towels, no facial tissue in the room. I had to go to the front desk to get these items! Ice machine on my floor was not working. I will not stay at this hotel!!
We arrived Friday evening. Our room was filthy. Black mildew in our shower with black all on bottom. Cleaning supplies left in room. Dried liquid on night stand that wasn’t cleaned. Notified staff that night, they said they had no other rooms available in the suites. We were fine with that as long as they cleaned the next day. The next day, I stopped by front desk to make sure they were going to clean it. They assured me they would. When we returned later that evening, they did not clean anything besides taking our dirty towels and leaving 2 towels. (There were four of us.) do not stay here, highly recommend finding elsewhere.
The shops nearby were good. The service at cracker Barrel Restaurant was extremely slow.
We felt somewhat safe!
I loved the location of this hotel and it was very nice inside. I booked a handicapped room and the door to the outside and parking was right beside our room. It would’ve been perfect but the key card wouldn’t work on the door (not just my key card, all key cards). You could get out but not back inside. You had to walk around the building to enter in the front which defeats the purpose of the door being beside the handicap rooms. I mentioned it to the front desk employee on the first day and he said he would call maintenance to repair it. It was never repaired and we were there for 4 days. Frustrating
This is the only issue we had. Everything else was perfect! The breakfast was great, the hotel looked and smelled clean and my mother loved the roll in shower.
Clean and comfortable
Everything was awesome! If I ever go back that way and need a stay I will definitely stay there. Also the lady at the front desk was so nice. The room was clean and very comfortable.
Family Friendly and clean
Our stay was great. We stayed for an Auburn game and the hotel was very convenient. Right off the interstate and near restaurants. The staff were very friendly and the room was clean and comfortable. Definitely family friendly and we would stay again.
Uncomfortable Stay
The bed was uncomfortable. The shower, shampoo, conditioner, and body wash were of poor quality. The commode ran intermittently while we were there and didn't appear to be clean.
Nice room and breakfast was great, bed slept good. Only negative thing needed better cleaning. There were few strands of hair on the bed and on bathroom floor.