酒店回复: Hi EdwardThank you for providing us with the feedback of your experience. We will utilize this information to better the experience of all of our guests.
酒店回复: Hi Alisson,Thank you for leaving us your feedback. We apologize for being unable to provide you the room type you preferred. In most situations we are able to meet all preferred requests.
3.0分
其他
原文
翻译提供方:Google
房间里的空调漏水,地毯被水浸透。有些灯不亮。没有游泳池。
4.0分
其他
原文
翻译提供方:Google
干净。酒店不错。含早餐。位置优越。
3.0分
家庭亲子
原文
翻译提供方:Google
我整晚都听到电梯叮咚声。
真是让人沮丧
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酒店回复: Hi Kristine,Thank you for providing us with this feedback. We have given it to the appropriate individuals to rectify.
酒店回复: Hi Chellie,Thank for taking the time to leave us feedback on your most recent stay with us. We are happy that you enjoyed your stay. We look forward to serving you again.
3.0分
商务出差
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Not what I expected!
I’ve stayed in multiple hotels around this area due to frequent business trips. I thought I would try this hotel for one of my stays, and it will probably be the last. The hotel had just completed an entire carpet cleaning of every room and every floor—which was a good thing— but the carpet was soaking wet in my room from the time I checked in until the next morning. It would have been nice to break the cleaning up either into days or floors and put guests on the floors not being serviced.
For a Marriott I guess I expected a little more in the way of ammenities, as well. There was only a small bar of soap in the bathroom and the dispensers in the shower were almost empty.
The breakfast buffet was very nice and had a great variety of choices.
5.0分
其他
Great hotel. Repeat customer and always happy with service and staff.
4.0分
其他
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The appearance and cleaniness was very good ! ! The only complaint we have is that the room was rather small. But other than that it is a really really nice hotel ! ! !
1.0分
其他
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Well, the hallways have NO AIR circulating, no air, and no hvac for cooling or it's turned off, ho hvac, the room smelled really bad, the hvac had a musty burning smell like the compressor was burned up, the hallways smelled, I would not stay here again. The outside may look nice and the lobby, but looks are deceiving, & the elevator was nasty & grimy in the openings and around the jam areas disgusting
坚持住套房——标准间令人失望
过去13年,我们多次入住这家费尔菲尔德酒店,体验通常都很棒。然而,这次的入住体验却令人失望。
我们通常会预订特大床套房,而且一直都很不错。这次,我们决定省点钱,预订了标准特大床房——结果我们后悔了。
一进门,我们就发现那个双抽屉的衣柜阻碍了我们移动,即使是我们最小的拉杆箱也放不下。虽然空间看起来很宽敞,但我们不得不把行李抬到上面才能走动。储物空间也是一个问题——衣柜是整个房间里唯一的抽屉空间。一个人住可能还行,但两个人住就不行了。我们不得不把平时不会穿的衣服挂起来,勉强凑合。
另一个令人失望的是床头插座太少。只有一个,这意味着我必须自带电源延长线才能使用我的CPAP呼吸机。在床的两侧都加装插座似乎是一个不错的解决办法。
噪音也是第一次遇到的问题。一支远道而来的运动队入住酒店,他们的音乐特别吵。我傍晚很早就向前台反映,值得称赞的是,到晚上10点就安静下来了。不过,墙太薄也无济于事。
还有一个问题:浴室里的毛巾杆不够用。重复使用毛巾以节约用水是可以的,但需要有足够的空间才能挂好。
好的一面是,工作人员一如既往地友好且乐于助人。
最后的建议:如果您入住这里,请务必预订套房。
酒店真的很不错,进出也很方便。我们一开始预订的是两张大床,但晚上10点到的时候,他们只给我们一张特大床和一张折叠床,折叠床超级不舒服。最后非常失望,因为预订这家酒店的目的就是为了在早上7点起床看马术表演之前睡个好觉,而不是当天就开车去。
房间里的空调漏水,地毯被水浸透。有些灯不亮。没有游泳池。
干净。酒店不错。含早餐。位置优越。
我整晚都听到电梯叮咚声。
真是让人沮丧
过去一年来,我曾多次入住这家酒店。干净、交通便利、安全,附近有许多商店和餐厅,这也使它成为一个不错的选择。
Not what I expected!
I’ve stayed in multiple hotels around this area due to frequent business trips. I thought I would try this hotel for one of my stays, and it will probably be the last. The hotel had just completed an entire carpet cleaning of every room and every floor—which was a good thing— but the carpet was soaking wet in my room from the time I checked in until the next morning. It would have been nice to break the cleaning up either into days or floors and put guests on the floors not being serviced.
For a Marriott I guess I expected a little more in the way of ammenities, as well. There was only a small bar of soap in the bathroom and the dispensers in the shower were almost empty.
The breakfast buffet was very nice and had a great variety of choices.
Great hotel. Repeat customer and always happy with service and staff.
The appearance and cleaniness was very good ! ! The only complaint we have is that the room was rather small. But other than that it is a really really nice hotel ! ! !
Well, the hallways have NO AIR circulating, no air, and no hvac for cooling or it's turned off, ho hvac, the room smelled really bad, the hvac had a musty burning smell like the compressor was burned up, the hallways smelled, I would not stay here again. The outside may look nice and the lobby, but looks are deceiving, & the elevator was nasty & grimy in the openings and around the jam areas disgusting