Was a very good stay however they were going to change $5.00 for park. They did remove the change after complaining.
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酒店回复: Thank you for taking the time to share. We hope to welcome you back soon!
4.0分
其他
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Great experience
We had an excellent stay. The only thing I would say negative was the toilet in our bathroom wasn’t completely secured to the floor. It wobbled tremendously and made a very loud screeching sound any time it was flushed.
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酒店回复: Thank you so much for taking the time to share so I can address this with our maintenance team. We really appreciate your business and hope to welcome you back again soon!
3.0分
其他
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Check in took a little while bc there was no one at the counter. Then our room was so damp our feet stayed wet and our clothes were wet in the am when we put on. Breakfast was good
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酒店回复: Thank you for taking the time to share. I have alerted our housekeeping staff of the issues presented during your stay so we can work to resolve them. Our intention is never for our guest to have a bad stay. We hope to welcome you again soon!
3.0分
情侣出游
There is a parking fee an extra $5 on top of what ******* says. The rooms definitely need an update.
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酒店回复: Hello,This information is listed on the ******* site for our property! We are so sorry for any miscommunication and will ensure our property is sharing what we can do to correct these issues with our guest before they leave the property!
5.0分
其他
Check in was great and the front desk provided excellent customer service!
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酒店回复: Thank you for choosing to stay with us! We hope to welcome you back soon!
2.0分
其他
Did not have a functioning elevator and therefore did not stay there Had to find another hotel to stay at for that evening.
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酒店回复: Thank you for taking the time to share. We finally received our elevator motor and are back up and running. We truly apologize for the inconvenience as we understand how frustrating this was.
1.0分
家庭亲子
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First of all the elevator was inoperable and I had to lug luggage up three flughrs of stairs. I was told that it had been out of order for minths and they don't know how long before it's repaired. The bathtub was dirty, the absolute worst experience I have ever had. This property used to be very well taken care of, don't know what happened but I don't think I will ever book another stay there.
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酒店回复: Thank you for taking the time to share. Our elevator motor did go out and we apologize for the inconvenience. We are currently awaiting a new one from our vendor as this is not something we handle directly at the property. I have shared your feedback regarding the guest room with housekeeping to ensure this is an isolated incident.
2.0分
其他
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Elevator down. Not a huge deal to me.
Waffle iron down. Breakfast is far from great.
Room was so outdated. Furniture literally looked like from the 70's. Carpet was horrible. Fraying at edges. Water pressure is non existent.
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酒店回复: Thank you for taking the time to share. We apologize for the inconveniences faced at our property. We are working with the staff to have these issues addressed.
3.0分
情侣出游
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The elevator wasn’t working. We were on the 2nd floor. That floor smelled bad as did our room. The A/C could not hold the temp steady so we had to adjust many times. The 2nd floor was also very warm. The first floor did not have a bad smell and was much cooler. Our room needed a makeover. Carpet was frayed at threshold and everything just seemed old. Would not stay there again.
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酒店回复: Thank you for taking the time to share. We have shared your feedback with the team so we can ensure these issues are resolved!
我们预订了楼下的无障碍客房，但抵达时房间还没准备好。第二天早上电梯就停运了，我们担心等电梯修好会耽误我们的行程。因为无法把我丈夫和轮椅一起弄下楼，我们错过了早餐，而且酒店员工也没有针对轮椅使用者的紧急疏散方案。
Was a very good stay however they were going to change $5.00 for park. They did remove the change after complaining.
Great experience
We had an excellent stay. The only thing I would say negative was the toilet in our bathroom wasn’t completely secured to the floor. It wobbled tremendously and made a very loud screeching sound any time it was flushed.
Check in took a little while bc there was no one at the counter. Then our room was so damp our feet stayed wet and our clothes were wet in the am when we put on. Breakfast was good
There is a parking fee an extra $5 on top of what ******* says. The rooms definitely need an update.
Check in was great and the front desk provided excellent customer service!
Did not have a functioning elevator and therefore did not stay there Had to find another hotel to stay at for that evening.
First of all the elevator was inoperable and I had to lug luggage up three flughrs of stairs. I was told that it had been out of order for minths and they don't know how long before it's repaired. The bathtub was dirty, the absolute worst experience I have ever had. This property used to be very well taken care of, don't know what happened but I don't think I will ever book another stay there.
Elevator down. Not a huge deal to me.
Waffle iron down. Breakfast is far from great.
Room was so outdated. Furniture literally looked like from the 70's. Carpet was horrible. Fraying at edges. Water pressure is non existent.
The elevator wasn’t working. We were on the 2nd floor. That floor smelled bad as did our room. The A/C could not hold the temp steady so we had to adjust many times. The 2nd floor was also very warm. The first floor did not have a bad smell and was much cooler. Our room needed a makeover. Carpet was frayed at threshold and everything just seemed old. Would not stay there again.