酒店回复: Dear William,Thank you for taking the time to share your experience. It is wonderful to know that our hotel has become your preferred place to stay in Anchorage during trips for medical services. Your comments about our clean and comfortable accommodations, the friendliness and helpfulness of the team, and the convenience of the location are greatly appreciated. It is also lovely to hear that the restaurant nearby has added to your visits. Having you as our guest is always a pleasure, and we look forward to your next stay.
酒店回复: Dear Tamerra,Thank you for sharing your feedback. We’re sorry to hear about the challenges you experienced during your stay, especially regarding our cleanliness. This is far from the standard we hold ourselves to, and we apologize for any disappointment. Rest assured, your insights will be reviewed with our housekeeping and maintenance teams immediately to ensure these issues are addressed and corrected. We value your feedback and hope you might consider giving us another opportunity in the future to change your lasting impressions.
I wouldve given them 6 stars but they only sold pepsi products. 10 minutes from the airport. Found my favorite place to stay passing thru.
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酒店回复: Dear Vance, Thank you for your kind words! We're so glad you enjoyed your experience, and we look forward to welcoming you back to Hampton Inn Anchorage soon!
3.0分
其他
Breakfast had mold on it.
The noise from the street was horrific.
Employees turned their noses up at us if we needed help with something.
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酒店回复: We are very sorry to hear about your experience. Fresh breakfast offerings, a comfortable environment, and attentive service are top priorities, and we clearly fell short during your stay. Your feedback is being addressed with our team to prevent these issues in the future. We sincerely regret that we did not meet your expectations and appreciate you bringing these matters to our attention.
5.0分
其他
Very nice
The hotel was very clean. It was the one thing I noticed when I walked in. An overall pleasant stay.
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酒店回复: Dear Phillip,Thank you so much for sharing your experience. It's wonderful to hear that our high standards of cleanliness stood out right away and helped set the tone for a comfortable and enjoyable stay. We’re glad you had a positive visit and hope to welcome you back again soon!
5.0分
情侣出游
We were at a horrible B&B that had mice and horrible hosts.. finding the Hampton Inn was a godsend! We felt welcome and got a good night sleep
5.0分
其他
Staycation
It literally was a staycation off the plane I been away from my man for 12 days and we just needed us time
工作人员和班车司机都超级好！酒店和房间都很干净，床也很舒服。早餐选择多样。下次还会再来！还有山景！
安克雷奇最喜欢的酒店
这是我们在安克雷奇最喜欢的酒店。我们经常出差就医。酒店干净舒适。工作人员友好热情，乐于助人。酒店地理位置便利，方便前往诊所和手术中心。停车场对面有一家餐厅，我们非常喜欢。
每晚380美元，没有暖气，浴室灯开关在门后。闻起来像猫砂盆。不得不换房间，结果房间更脏了，尤其是床底下，还有好几位前房客留下的垃圾，根本没人打扫。非常失望。
我们到达后被告知，由于人手不足，我们需要等半小时到一小时才能入住。然后他们又告诉我们，山景房已经没有了。我额外支付了山景房的费用，但他们拒绝退还差价。我被告知要找*******，他们还要求我支付50美元押金，以防万一我们是通过*******预订的。分配给我们的房间还算合适，但工作人员非常粗鲁，态度冷淡。
房间很脏，酒店周围的地面也很脏，工作人员很友好，游泳池看起来也不错。
I wouldve given them 6 stars but they only sold pepsi products. 10 minutes from the airport. Found my favorite place to stay passing thru.
Breakfast had mold on it.
The noise from the street was horrific.
Employees turned their noses up at us if we needed help with something.
Very nice
The hotel was very clean. It was the one thing I noticed when I walked in. An overall pleasant stay.
We were at a horrible B&B that had mice and horrible hosts.. finding the Hampton Inn was a godsend! We felt welcome and got a good night sleep
Staycation
It literally was a staycation off the plane I been away from my man for 12 days and we just needed us time