酒店回复: We are very sorry that you did not enjoy your stay and I will be covering the double charge in a training session today as I do not want to have this inconvenience to our guests.
1.0分
其他
原文
翻译提供方：Google
为我们办理入住手续的女士很粗鲁，也不太热情。预订的主要目的是想使用热水浴缸，但没有提供。
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酒店回复: We are so sorry that you were not able to enjoy your stay with us. Due to the dehumidifier being down we are not allowed to have the pool and spa open. We are trying diligently to get this fixed but we do not have an ETA on this.
5.0分
其他
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Staff is extremely helpful and friendly. Lots of options available for drinks in the morning with your free breakfast. My only wish would be that the breakfast time lasted later on the weekends. People tend to sleep in a little bit more on the weekend and I got up just as breakfast was ending. Not ideal.
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酒店回复: Thank you for your review. We are glad that you enjoyed your stay with us and hope to see you again soon.
5.0分
其他
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The staff was very kind to me and my Doberman. They took really great care of us. Room was clean, air conditioning worked great, parking was close and no issues finding a spot. Great area for Sarge to go potty. Everything was great! I will definitely be staying here again!
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酒店回复: Thank you for your wonderful review. You are such a nice lady and we loved petting Sarge-for a doberman he was absolutely amazing, so well mannered. We hope to see both of you again soon:)
5.0分
情侣出游
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We stayed for an Iowa State football game and liked that we had an easy walk to the stadium so didn't have to worry about the stress of parking. The breakfast was great, the staff were friendly, and the rooms and public spaces were well kept.
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酒店回复: Thank you for the review. We are so glad that you enjoyed our location to ISU as it is very convenient for our guests. We always love making stays stress free as well.
5.0分
其他
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Great hotel near campus
The front desk service was exceptional. We enjoyed visiting with the receptionist and she was so helpful with recommendations. The elevator was out of service while we were there but since it is only two floors it wasn't that big of an issue. We enjoyed being able to walk to the football stadium, avoiding the parking hassles!
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酒店回复: Thanks for your review:) We are so glad that you enjoyed your stay with us and we hope to see you again soon.
1.0分
其他
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Care less about you
They were just horrible and greedy in everyday. I am telling all my college friends families, fraternities and volleyball teams about how poorly we were treated
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酒店回复: I am sorry that you feel this way as we did not even have you as a guest in our hotel as you no showed your reservation.
5.0分
家庭亲子
Hotel was quiet and clean. It was convenient for what we were there in town for.
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酒店回复: Thank you for your review:) We are so glad that you enjoyed the convenience of our location. We hope to see you again soon.
5.0分
其他
Great 5 day stay!
What a wonderful trip we had. Staff was always so friendly and helpful. Breakfast was fantastic! Hot meal every morning.
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酒店回复: Thank you for your review:) We are so happy that you enjoyed your stay with us and hope to see you again soon.
非常不错！
前台小姐又向我收费了。我已经付了住宿费。然后她刷我的卡支付“杂费”。结果我又被收取了同一间房的费用……然后我不得不打了 10/15 分钟电话才弄清楚原因。零星。
为我们办理入住手续的女士很粗鲁，也不太热情。预订的主要目的是想使用热水浴缸，但没有提供。
Staff is extremely helpful and friendly. Lots of options available for drinks in the morning with your free breakfast. My only wish would be that the breakfast time lasted later on the weekends. People tend to sleep in a little bit more on the weekend and I got up just as breakfast was ending. Not ideal.
The staff was very kind to me and my Doberman. They took really great care of us. Room was clean, air conditioning worked great, parking was close and no issues finding a spot. Great area for Sarge to go potty. Everything was great! I will definitely be staying here again!
We stayed for an Iowa State football game and liked that we had an easy walk to the stadium so didn't have to worry about the stress of parking. The breakfast was great, the staff were friendly, and the rooms and public spaces were well kept.
Great hotel near campus
The front desk service was exceptional. We enjoyed visiting with the receptionist and she was so helpful with recommendations. The elevator was out of service while we were there but since it is only two floors it wasn't that big of an issue. We enjoyed being able to walk to the football stadium, avoiding the parking hassles!
Care less about you
They were just horrible and greedy in everyday. I am telling all my college friends families, fraternities and volleyball teams about how poorly we were treated
Hotel was quiet and clean. It was convenient for what we were there in town for.
Great 5 day stay!
What a wonderful trip we had. Staff was always so friendly and helpful. Breakfast was fantastic! Hot meal every morning.