酒店回复: thank you for staying with us and my sincere apologies for the critter. Rest assured we do have the property exterminated on a regular basis. We appreciate the feedback.
5.0分
其他
原文
翻译提供方:Google
非常好。
早餐
酒店回复: Gracias
4.0分
情侣出游
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Nicely located, good parking ( But $7.00 per day which they don't tell you until you arrive) Great staff, friendly and efficient. Good breakfast buffet as per most good hotel self service. Very clean rooms and good space. Beds were too soft for us and felt lumpy and worn. Maybe that's just the bed model ?? Good stay will come back.
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酒店回复: James, thank you for staying with us, we appreciate the feedback and we do hope to see you soon.
4.0分
其他
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The hotel is beautiful, The location is perfect for downtown activities. We rarely saw any cleaning staff. I prefer clean towels when I travel. The front desk clerk told us to put our dirty towels and trash out in the hallway and they would pick it up later. I think walking down a hallway with trash and dirty laundry is gross. That is not what I expect at a lovely hotel. We had to go ask for fresh towels at the front desk.
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酒店回复: Paula, thank you for staying with us and taking the time to share your experience, I am sorry you had to come to the front desk for towels. I will forward this info to the housekeeping supervisor. We hope to see you again
1.0分
商务出差
Did not stay. Flight cancelled. Your system does not know I was never there. Sloppy programming, that nobody cares about so nobody will respond or fix.
5.0分
其他
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My stay was great all around. Staff great as always thanks aging Barbie, Daniela and Lori from the front desk from the day Id arrive to the day last day they were awesome and helpful. Housekeeping on point with everything that I came across that I needed they took care of me. Rooms clean and comfortable plus good space all around. Plus on the mini bar too with a fridge and microwave. The free breakfast was great and delicious. Good options for a quick morning grab. My two littles loved the pool which just got a renovation done to. Location is great. My gobto spot when I stay in Prescott.
4.0分
其他
Good hotel experience!
As a gold member I was hoping for some bottled water. But it was not offered
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酒店回复: Denise thank you for being an Elite Bonvoy traveler. We usually offer water at check in and I am sorry you did not receive your water. We hope to see you again soon.
5.0分
家庭亲子
This hotel is GREAT!!!! Close enough to walk to downtown Prescott and awesome amenities!!! Would highly recommend, we’ll be back!!😊
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酒店回复: thank you for staying with us and taking the time to share your experience. We hope to see you again.
酒店不错,服务员很热情。前台提供冰铲,要不车上结冰不知怎么弄下来。
我很喜欢这个酒店
凌晨1点被一只蟑螂爬到我身上吵醒。太恶心了。他们只是把房间往右挪了两扇门。而且我第二天还要参加一个商务活动,根本没睡。糟糕的住宿体验,以后不会再来了
非常好。
早餐
Nicely located, good parking ( But $7.00 per day which they don't tell you until you arrive) Great staff, friendly and efficient. Good breakfast buffet as per most good hotel self service. Very clean rooms and good space. Beds were too soft for us and felt lumpy and worn. Maybe that's just the bed model ?? Good stay will come back.
The hotel is beautiful, The location is perfect for downtown activities. We rarely saw any cleaning staff. I prefer clean towels when I travel. The front desk clerk told us to put our dirty towels and trash out in the hallway and they would pick it up later. I think walking down a hallway with trash and dirty laundry is gross. That is not what I expect at a lovely hotel. We had to go ask for fresh towels at the front desk.
Did not stay. Flight cancelled. Your system does not know I was never there. Sloppy programming, that nobody cares about so nobody will respond or fix.
My stay was great all around. Staff great as always thanks aging Barbie, Daniela and Lori from the front desk from the day Id arrive to the day last day they were awesome and helpful. Housekeeping on point with everything that I came across that I needed they took care of me. Rooms clean and comfortable plus good space all around. Plus on the mini bar too with a fridge and microwave. The free breakfast was great and delicious. Good options for a quick morning grab. My two littles loved the pool which just got a renovation done to. Location is great. My gobto spot when I stay in Prescott.
Good hotel experience!
As a gold member I was hoping for some bottled water. But it was not offered
This hotel is GREAT!!!! Close enough to walk to downtown Prescott and awesome amenities!!! Would highly recommend, we’ll be back!!😊