Adrianna, at the front desk, accomodated us for an early check-in and was VERY friendly and courteous! The room was clean and had everything we needed for the night. This hotel is close to many restaurants and shopping in Surprise and we would definitely stay here again !
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酒店回复: Thank you so much for your kind words! We’re delighted to hear that Adrianna made your early check‑in smooth and welcoming with her friendly service. It’s wonderful to know your room was clean, comfortable, and had everything you needed. We’re also glad our location near restaurants and shopping added convenience to your stay. We truly appreciate your feedback and look forward to welcoming you back again soon! Happy Holidays and thank you for staying at the Holiday Inn Express in Surprise!
1.0分
商务出差
Room had ants lots of them when we first arrived only thing good about the stay was the breakfast was on point in the morning staff was friendly
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酒店回复: Thank you for taking the time to share your review. We would appreciate the opportunity to know more about this experience as this review was posted many weeks after your stay. We wish to create a healthy environment for all guests and look forward to better understanding what occurred during this particular stay.
5.0分
其他
Rooms are always clean and tidy. Bathrooms are exceptionally clean. Staff is extremely friendly. We love staying here.
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酒店回复: Thank you for your kind review! We appreciate your feedback and look forward to welcoming you back for any future stays in SURPRISE!
5.0分
商务出差
The staff, especially the young lady who welcomed & checked me in, was excellent. Room was very nice and the hotel was close to a lot of places to eat.
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酒店回复: Thank you for your kind review! We appreciate your feedback and look forward to welcoming you back for any future stays in SURPRISE!
5.0分
其他
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The room was clean and up to date. The hotel overall looked new. Staff was friendly and helpful. Breakfast was different each day. Products in the bathroom were amazing. Would definitely stay there on my next visit.
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酒店回复: Thank you for your feedback! We are pleased that you enjoyed the accommodations, attentive service, and quality amenities. We look forward to your next stay.
5.0分
其他
Staff was helpful and friendly. Room was beautiful!! I will definitely stay at that location again. I have family in Surprise and Sun City.
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酒店回复: Thank you for your kind words! We appreciate your feedback and look forward to welcoming you back for any future stays in SURPRISE!
房间干净整洁，床舒适，卫生间比较大，早餐是标准的连锁店式样，松饼咖啡麦片鸡蛋
我们住得很愉快！每天累得不行之后，去泳池和热水浴缸放松一下真是太棒了。早餐有很多选择，酒店里的小商店也有很多好吃的。离餐馆和商店等设施也很近。
空调机太吵了 没发睡觉
房间非常干净！干净到我都不好意思碰它了，在这里度过了急需的放松一夜。我们是临时预订的，但他们抵达时照顾得很周到！
Adrianna, at the front desk, accomodated us for an early check-in and was VERY friendly and courteous! The room was clean and had everything we needed for the night. This hotel is close to many restaurants and shopping in Surprise and we would definitely stay here again !
Room had ants lots of them when we first arrived only thing good about the stay was the breakfast was on point in the morning staff was friendly
Rooms are always clean and tidy. Bathrooms are exceptionally clean. Staff is extremely friendly. We love staying here.
The staff, especially the young lady who welcomed & checked me in, was excellent. Room was very nice and the hotel was close to a lot of places to eat.
The room was clean and up to date. The hotel overall looked new. Staff was friendly and helpful. Breakfast was different each day. Products in the bathroom were amazing. Would definitely stay there on my next visit.
Staff was helpful and friendly. Room was beautiful!! I will definitely stay at that location again. I have family in Surprise and Sun City.