Rooms were not ready upon check-in. Wait time was over an hour. We encountered similar delays apparent with a lobby full of other guests. With confirmations, you should know in advance how many reserved rooms will need turnaround the day before. Management is not proactive.
Additionally, this Holiday Inn Express appears to be running on a minimalistic budget. First, insufficient staff to conduct the turnaround. Inoperative ice machine. No vending machines in place anywhere indicated. Lobby kiosk grossly understocked; prices not marked. Room mattress uncomfortable and bed too high. No safety mat in shower; slippery.
真心不错哦
厅比较大，房间靠高速非常吵
不再入住智选假日酒店
我曾经是智选假日酒店奖励计划的会员。现在退休了，我不再经常住酒店了，但我想我以后会避开这家连锁酒店。上周我订了一间无障碍客房，结果却订到了一间标准间，这简直令人无法接受。这周我订了一间无障碍客房，但窗帘完全卡住了，台灯也坏了。这家酒店还是智选假日酒店，所以也许只是这个网站的问题。不过，我住过的其他连锁酒店比智选假日酒店更好。
入住和退房的前台工作人员非常棒，在温斯顿塞勒姆住一晚130美元的价格有点贵。负责欧陆式早餐的工作人员缺乏人际交往能力。我们当时正在退房，比欧陆式早餐提前了几分钟，我向早餐工作人员要了一杯橙汁给我有特殊需要的儿子，结果他们挥手示意我们走开，并让我们去前台。我告诉前台工作人员发生了什么事，他们只是说会向管理层反映。
房间布置太蠢了。
我要求的是无障碍房间。谁会把床放在这种房间里，还要用梯子才能上去。床到腰那么高。简直蠢到难以置信。
热情好客。我朋友把钱包落在那里，工作人员把它保管得很好。非常感谢她。有点吵，能听到高速公路上的交通声。
浴室没有风扇通风。淋浴喷头需要清洁。床比平时高。尺寸不标准。房间位于州际公路旁，整晚都能听到交通噪音。
入住非常顺利，早餐很美味，房间干净且布置精美！
一切都非常干净，早餐非常丰盛。
Rooms were not ready upon check-in. Wait time was over an hour. We encountered similar delays apparent with a lobby full of other guests. With confirmations, you should know in advance how many reserved rooms will need turnaround the day before. Management is not proactive.
Additionally, this Holiday Inn Express appears to be running on a minimalistic budget. First, insufficient staff to conduct the turnaround. Inoperative ice machine. No vending machines in place anywhere indicated. Lobby kiosk grossly understocked; prices not marked. Room mattress uncomfortable and bed too high. No safety mat in shower; slippery.