Staff including front desk and kitchen are top notch, friendly couteous znd polite.
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酒店回复: Thank you for the wonderful review! We’re thrilled you enjoyed your stay and that our team made a great impression. We’ll be sure to share your kind words with the staff. We look forward to seeing you again at the AmericInn by Wyndham!
5.0分
其他
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Nice friendly staff, quiet room.
Could have used a bit of dusting in our room. It was maybe not stayed in for a while.otherwise was nice and clean. The shower curtain doesn’t stay closed very well the bar was a bit too slanted maybe.
There was a great choice of bath products provided. I will definitely come stay again. Thank you
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酒店回复: Thank you for taking the time to share your feedback. We’re glad you enjoyed your stay and appreciated our friendly staff and quiet rooms. We’ll review the dusting and shower curtain issue with our team to ensure it’s addressed. We truly appreciate your kind words and look forward to welcoming you back again soon.
2.0分
商务出差
Got assigned a room and was not cleaned. Went back down to get another room and that second room still had a dirty pillow case and just felt dirty.
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酒店回复: We sincerely apologize for the condition of your rooms and the inconvenience this caused. This is not the level of cleanliness or service we expect from our team. Your comments have been shared with our housekeeping department for immediate attention and retraining. Thank you for bringing this to our attention so we can correct it moving forward.
3.0分
商务出差
Quiet, even though next to freeway. All card entrys on side exits worked.
Usual items at breakfast bar.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad you found the hotel quiet and appreciated the breakfast offerings. We’ll continue to monitor all access points to ensure convenience and security. We hope to welcome you back soon.
1.0分
情侣出游
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I booked the room for three days. We got in at 9 pm. The room had a stale smell. I let the front desk know the next morning we were not staying Wednesday and they assured me I would be credited for the third night. I checked out on Wednesday and they were unsure how to credit but assured me they would after getting assistance from the GM. After two weeks I was notified by ******* the property would not issue a credit. The front desk and breakfast staff were trying to handle the matter, but apparently the GM is the one at fault. They rented the room because of the event in Minot. I would steer clear of this property.
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酒店回复: Dear Guest,We’re sorry to hear about your experience and the confusion regarding your refund. We understand your frustration and apologize for the inconvenience. Our records show this reservation was made through *******, and refunds for third-party bookings must be processed directly through them per their policies. We appreciate your acknowledgment of our front desk and breakfast staff’s efforts and regret that this situation impacted your stay.
3.0分
其他
Tv channels were blocked out…unable to find code to unlock controls…limited viewing. Tub was not totally clean. Comfortable beds.
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酒店回复: Thank you for sharing your feedback. We’re glad you found the beds comfortable, but we’re sorry to hear about the TV and tub issues. Your comments help us improve, and we’ll be sure to address both concerns right away. We appreciate you staying with us at the AmericInn by Wyndham.
4.0分
其他
The property was in the heart of Minot's shopping district. The hotel was quite nice.
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酒店回复: Thank you for your kind review. We’re glad you enjoyed our convenient location and found the hotel to your liking. We appreciate your feedback and look forward to your next visit.
酒店就在高速公路边上，很适合中途落脚。但是，房间里有很重的下水道味，估计是排水系统出了问题。除此之外，如果只是短暂路过，这是一家干净、性价比高的酒店。
服务态度很好
太棒了！床很舒服，员工热情周到，价格合理，早餐也很棒。以后每次来迈诺特都会选择这家酒店。
Nice clean, spacious room.
Staff including front desk and kitchen are top notch, friendly couteous znd polite.
Nice friendly staff, quiet room.
Could have used a bit of dusting in our room. It was maybe not stayed in for a while.otherwise was nice and clean. The shower curtain doesn’t stay closed very well the bar was a bit too slanted maybe.
There was a great choice of bath products provided. I will definitely come stay again. Thank you
Got assigned a room and was not cleaned. Went back down to get another room and that second room still had a dirty pillow case and just felt dirty.
Quiet, even though next to freeway. All card entrys on side exits worked.
Usual items at breakfast bar.
I booked the room for three days. We got in at 9 pm. The room had a stale smell. I let the front desk know the next morning we were not staying Wednesday and they assured me I would be credited for the third night. I checked out on Wednesday and they were unsure how to credit but assured me they would after getting assistance from the GM. After two weeks I was notified by ******* the property would not issue a credit. The front desk and breakfast staff were trying to handle the matter, but apparently the GM is the one at fault. They rented the room because of the event in Minot. I would steer clear of this property.
Tv channels were blocked out…unable to find code to unlock controls…limited viewing. Tub was not totally clean. Comfortable beds.
The property was in the heart of Minot's shopping district. The hotel was quite nice.