酒店回复: hank you for taking the time to provide your feedback on the Guest Satisfaction Survey and I on behalf of the entire hotel team, would like to thank you for sharing your most memorable experiences with us during your recent stay at Hampton Inn by Hilton NW Fairfield. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting our guests first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you again for staying at the Hampton Inn and we hope you choose to create more memories here whenever your travels bring you back to our area.
5.0分
其他
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The tv inside of the room was a great smart tv with easy access to the internet and it also had welcome Charles on the screen when I first came in. It made me feel very welcomed.
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酒店回复: Thank you for sharing your thoughts! We truly appreciate your recognition of the value our hotel provides. Our goal is to offer a comfortable and convenient stay at a reasonable price, and it's wonderful to hear that you found your experience to be satisfactory. We look forward to welcoming you back whenever work brings you to the area again!"
5.0分
其他
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Excellent Hotel
The Staff was Friendly, Professional and accommodating. What started out as a three-day stay turned into a day-by-day ordeal. Thanks to the Staff the ordeal was, Lodging wise, less stressful. If I even have to come back to Fairfield, Ohio, I will be booking my stay at this hotel.
The hotel was spotlessly clean inside and out. I never saw anything dirty or in need of attention.
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酒店回复: Thank you for sharing your thoughts! We truly appreciate your recognition of the value our hotel provides. Our goal is to offer a comfortable and convenient stay at a reasonable price, and it's wonderful to hear that you found your experience to be satisfactory. We look forward to welcoming you back whenever work brings you to the area again!"
5.0分
其他
The hotel was very clean; everywhere we went we found it to be very comfortable. Our clerk Raymond was especially friendly and offered us excellent service.
5.0分
其他
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Excellent Facility
The Staff was Friendly, Knowledgeable and Helpful. The room was spotless, inviting and comfortable. The Hampton Inn Cincinnati - Northwest/Fairfield will be my go-to hotel when I find myself in this area in the future.
5.0分
家庭亲子
everything was great. WE enjoyed our stay and it was convenient to all the places we needed to go. Would definitely stay at the hotel again.
5.0分
其他
Excellent
My stay was great! The staff was very nice and courteous. The room was cleaned, and I was able to rest comfortably.
3.0分
情侣出游
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I think it’s wonderful that this hotel advertises itself as pet friendly.
The issue we had was the LOUD air conditioner. It
Woke me up everything it came on in the night.
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酒店回复: We apologize for the issues and inconveniences that you experienced with our facilities and amenities. We value our guests and strive to deliver the best accommodations possible, so we're disappointed we missed the mark. We would like the opportunity to look into this further.
5.0分
家庭亲子
Our room was very clean. Beds were comfortable. Very convenient location. Breakfast was good. Lots of choices. We would stay there again.
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酒店回复: "Thank you for sharing your thoughts! We truly appreciate your recognition of the value our hotel provides. Our goal is to offer a comfortable and convenient stay at a reasonable price, and it's wonderful to hear that you found your experience to be satisfactory. We look forward to welcoming you back whenever work brings you to the area again!"
这次住宿还算可以，就是晚上火警响了把我们吵醒了，然后我们去大堂，却被告知没什么大碍。另外早餐也很一般，负责早餐的女士就只是站在那里，也没有确保地方是干净整洁的。
没有互联网
The tv inside of the room was a great smart tv with easy access to the internet and it also had welcome Charles on the screen when I first came in. It made me feel very welcomed.
Excellent Hotel
The Staff was Friendly, Professional and accommodating. What started out as a three-day stay turned into a day-by-day ordeal. Thanks to the Staff the ordeal was, Lodging wise, less stressful. If I even have to come back to Fairfield, Ohio, I will be booking my stay at this hotel.
The hotel was spotlessly clean inside and out. I never saw anything dirty or in need of attention.
The hotel was very clean; everywhere we went we found it to be very comfortable. Our clerk Raymond was especially friendly and offered us excellent service.
Excellent Facility
The Staff was Friendly, Knowledgeable and Helpful. The room was spotless, inviting and comfortable. The Hampton Inn Cincinnati - Northwest/Fairfield will be my go-to hotel when I find myself in this area in the future.
everything was great. WE enjoyed our stay and it was convenient to all the places we needed to go. Would definitely stay at the hotel again.
Excellent
My stay was great! The staff was very nice and courteous. The room was cleaned, and I was able to rest comfortably.
I think it’s wonderful that this hotel advertises itself as pet friendly.
The issue we had was the LOUD air conditioner. It
Woke me up everything it came on in the night.
Our room was very clean. Beds were comfortable. Very convenient location. Breakfast was good. Lots of choices. We would stay there again.