酒店回复: Hi Daniel Thank you for taking the time to share your experience following your stay at Hilton at St George's Park, it is appreciated and we are delighted you and your family had a great time. We hope to have the pleasure of welcoming you back again very soon and thanks for choosing to stay with us on this occasion.Kind regards
酒店回复: Hi JodieThank you for taking the time to review your visit to Hilton at St George's Park, it is much appreciated and we are pleased you enjoyed your time with us. We hope to welcome you back again very soon and thank you for choosing to stay with us on this occasion.Kind regards
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办理入住的工作人员非常乐于助人，但这算不上四星级酒店的体验。饮料和食物价格昂贵，与食物的质量不符。房间还算可以，但周六房间电视完全挤满了人，整个酒店电视系统都出现了卡顿问题。房间浴室面盆的塞子需要调整以防积水，浴缸的塑料淋浴喷头也破裂了，需要更换。淋浴门底部没有密封，积水可能会溅到浴室地板，造成滑倒的风险（可能造成严重的人身伤害）。我在抽屉里找杯子，发现其中一个杯子里有水。我在Cross Over Bar点了一份热培根生菜番茄三明治，结果送来的是冷的。
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酒店回复: Dear MitchelThank you very much for taking the time to provide feedback following your visit to Hilton at St George's Park, it is appreciated.We are very sorry to hear, however, about the issues you encountered during your stay and please accept our sincere apologies for any inconvenience and disappointment caused to you. I would like to reassure you that your experience on this occasion is by no means a true reflection of our usual levels of service and we are sorry. We sincerely appreciate you bringing these matters to our attention and whilst I understand the issues with the shower head and glasses were resolved during your stay, your comments have been shared with the relevant members of our management team to review and address as appropriate.Once again, we are truly sorry that we did not meet with your expectations, but we very much hope that you may consider returning to our hotel at some point in the future. May I also take this opportunity to thank you for choosing to stay with us.Kind regards
酒店回复: Dear Laura. Thank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated. We are, of course, sorry to see that you did not enjoy your stay and please accept our sincere apologies for any issues you may have encountered which have influenced your score. We are sorry that we did not meet with your expectations on this occasion, however, we thank you for choosing to stay with us.Kind regards
这家酒店很有趣，因为它是英格兰足球队的基地。里面有很多相关的展品、图片和奖杯等。除非你专门为了这里的某个活动而来，否则一般不会住这里。
体验很棒，食物美味，客户服务也一流！
愉快的住宿体验，我们对这次入住非常满意，我丈夫在这里度过了愉快的生日。
很棒的酒店，有很不错的泳池和健身房。强烈推荐！
舒适，环境宜人，食物美味。推荐！
非常不错的酒店，也是英国足球队的训练基地，酒店旁甚至还有可以随时改变温湿度的室内球场，只是入住期间没有看到任何球星，只有青训。
很棒的酒店，员工也很棒
在前往奥尔顿塔之前，我们一家人在这里度过了美好的一晚。酒店漂亮干净，员工也非常出色。餐厅员工对孩子们特别热情友好。
作为一名足球迷，能够亲身体验球场的精彩设施真是太棒了。这为我的住宿体验增添了额外的乐趣。绝对推荐
在这里住过几次。看足球比赛很方便。酒店很舒适。这次我们住在酒店的另一边，浴室感觉有点旧，房间也更小，但只住了一晚，感觉还不错。
早餐选择不错，我们要求他们补充一些食物，他们也做到了。
办理入住的工作人员非常乐于助人，但这算不上四星级酒店的体验。饮料和食物价格昂贵，与食物的质量不符。房间还算可以，但周六房间电视完全挤满了人，整个酒店电视系统都出现了卡顿问题。房间浴室面盆的塞子需要调整以防积水，浴缸的塑料淋浴喷头也破裂了，需要更换。淋浴门底部没有密封，积水可能会溅到浴室地板，造成滑倒的风险（可能造成严重的人身伤害）。我在抽屉里找杯子，发现其中一个杯子里有水。我在Cross Over Bar点了一份热培根生菜番茄三明治，结果送来的是冷的。
带孩子的体验很差
对孩子来说很不好，除了客房服务外，6点前没有食物供应，尽管我们是家庭开放时间去的，但他们不让我们去游泳池。