酒店回复: Thank you for sharing your feedback. We're so sorry to hear about the issue with the sheets, and we sincerely apologize for the inconvenience. While we're glad our staff was able to assist you promptly and provide a new room, this is certainly not the experience we want for our guests. We will be addressing this with our housekeeping team to ensure that it doesn't happen again. Thank you for your understanding, and we hope to welcome you back for a much more enjoyable stay in the future.
5.0分
家庭亲子
原文
翻译提供方：Google
伟大的
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酒店回复: Muchísimas gracias! Nos alegra saber que tuvo una excelente estancia. Esperamos darle la bienvenida nuevamente muy pronto!
5.0分
家庭亲子
Parking was very easy. Breakfast food has many options and the area was very clean. Staff was helpful and someone was always nearby to assist if needed.
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酒店回复: Thank you for sharing your experience! We’re delighted to hear you enjoyed the convenient parking, variety of breakfast options, and cleanliness of the area. It’s wonderful to know our staff made your stay even more comfortable by being available and helpful. We appreciate your feedback and look forward to welcoming you back soon!
2.0分
其他
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I stayed two nights. First night, there was no water for a shower, extremely small bathroom, very short small toilet. Moved to a new room for second night - improved toilet, looked newer but needs self-closing lid, still a very small room. I requested a partial refund for no shower first night. I requested a partial refund but Manager only gave me a $25.00 credit which I find unacceptable since half of the room requirements were missing. Poor lighting in the parking lot.
Will NOT stay again.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay, especially the lack of water on your first night and the inconvenience with the room size and lighting. We understand how frustrating that must have been and regret that our resolution did not meet your expectations. Your comments have been shared with our management and maintenance teams to ensure these concerns are addressed promptly. We appreciate your honesty and the opportunity to improve, even though we regret we did not earn your satisfaction this time.
4.0分
情侣出游
The room was clean and comfortable. The breakfast was one of the best motel breakfasts we can remember. Nice place to stay.
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酒店回复: Thank you for your kind review! We’re so glad you enjoyed your clean, comfortable room and especially our breakfast — it’s wonderful to hear it stood out as one of the best you’ve had. We appreciate your feedback and look forward to welcoming you back on your next stay!
5.0分
商务出差
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Ive stayed at this hotel over 100+ times for work over the past 9 years. It is simple but exceptional when it comes to cleanliness, customer service. Getting a room thats poolside in the summer is great. There is a nice big pool but also a ton of grassy open space to throw the frisbee as far as you'd ever want to.
Book with confidence
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酒店回复: Thank you so much for your incredible loyalty over the years! It means the world to us that you’ve chosen to stay with us so many times for work and that you continue to enjoy the cleanliness, service, and outdoor spaces. We’re thrilled you appreciate the poolside rooms, large pool, and open green areas — they really do make for a great stay in the summer. Guests like you are the heart of what we do, and we can’t wait to welcome you back!
4.0分
情侣出游
Staff was friendly and helpful and the whole property was very clean. It is also walking distance to Starbucks, Shopping etc.
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酒店回复: Thank you for your kind words! We’re happy to hear you enjoyed our friendly staff, the cleanliness of the property, and the convenience of nearby shopping and dining. We look forward to welcoming you back soon!
4.0分
家庭亲子
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Mostly was good experience, nice hot breakfast. Room is relatively small comparing with other BW I stayed in. Bathroom is really tight, not much space to move around. Breakfast is supposed to be until 9 am, oatmeal was not refilled at 8:40, and staff starts to take items away at 8:50.
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酒店回复: Thank you for your feedback. We’re glad you enjoyed the hot breakfast and overall experience, though we’re sorry to hear the room and bathroom felt smaller than expected. We also appreciate your comments regarding breakfast service — items should remain available until the end of breakfast hours, and we’ll be addressing this with our team. Your input is very helpful as we work to improve, and we hope to welcome you back for a better experience next time.
5.0分
其他
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Would stay again.
Very modern upgraded renovations so comfortable and clean. Bathroom is small and I would have chosen a sliding door for that as well as for the closet. All amenities were in perfect working order i.e. TV, coffee maker, fridge.
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酒店回复: Thank you for your review! We’re happy to hear you enjoyed the modern renovations, cleanliness, and well-working amenities. We appreciate your feedback about the bathroom and closet doors, and we’ll keep that in mind for future improvements. It’s great to know you’d stay with us again, and we look forward to welcoming you back!
一切都很好，除了房间预订出了问题。我预订的是带独立入口的房间，但抵达时他们说没有这种房型，还说我根本没订这种房间。我不知道是哪里出了差错，但那天晚上我们太累了，就直接入住了普通房间。
拉下被子去睡觉，床单上有血迹，很恶心，工作人员很棒，立即给我换了房间
伟大的
Parking was very easy. Breakfast food has many options and the area was very clean. Staff was helpful and someone was always nearby to assist if needed.
I stayed two nights. First night, there was no water for a shower, extremely small bathroom, very short small toilet. Moved to a new room for second night - improved toilet, looked newer but needs self-closing lid, still a very small room. I requested a partial refund for no shower first night. I requested a partial refund but Manager only gave me a $25.00 credit which I find unacceptable since half of the room requirements were missing. Poor lighting in the parking lot.
Will NOT stay again.
The room was clean and comfortable. The breakfast was one of the best motel breakfasts we can remember. Nice place to stay.
Ive stayed at this hotel over 100+ times for work over the past 9 years. It is simple but exceptional when it comes to cleanliness, customer service. Getting a room thats poolside in the summer is great. There is a nice big pool but also a ton of grassy open space to throw the frisbee as far as you'd ever want to.
Book with confidence
Staff was friendly and helpful and the whole property was very clean. It is also walking distance to Starbucks, Shopping etc.
Mostly was good experience, nice hot breakfast. Room is relatively small comparing with other BW I stayed in. Bathroom is really tight, not much space to move around. Breakfast is supposed to be until 9 am, oatmeal was not refilled at 8:40, and staff starts to take items away at 8:50.
Would stay again.
Very modern upgraded renovations so comfortable and clean. Bathroom is small and I would have chosen a sliding door for that as well as for the closet. All amenities were in perfect working order i.e. TV, coffee maker, fridge.