酒店回复: Thank you for sharing your feedback. We're so sorry to hear about the issue with the sheets, and we sincerely apologize for the inconvenience. While we're glad our staff was able to assist you promptly and provide a new room, this is certainly not the experience we want for our guests. We will be addressing this with our housekeeping team to ensure that it doesn't happen again. Thank you for your understanding, and we hope to welcome you back for a much more enjoyable stay in the future.
5.0分
家庭亲子
原文
翻译提供方：Google
伟大的
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酒店回复: Muchísimas gracias! Nos alegra saber que tuvo una excelente estancia. Esperamos darle la bienvenida nuevamente muy pronto!
5.0分
商务出差
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Ive stayed at this hotel over 100+ times for work over the past 9 years. It is simple but exceptional when it comes to cleanliness, customer service. Getting a room thats poolside in the summer is great. There is a nice big pool but also a ton of grassy open space to throw the frisbee as far as you'd ever want to.
Book with confidence
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酒店回复: Thank you so much for your incredible loyalty over the years! It means the world to us that you’ve chosen to stay with us so many times for work and that you continue to enjoy the cleanliness, service, and outdoor spaces. We’re thrilled you appreciate the poolside rooms, large pool, and open green areas — they really do make for a great stay in the summer. Guests like you are the heart of what we do, and we can’t wait to welcome you back!
4.0分
情侣出游
Staff was friendly and helpful and the whole property was very clean. It is also walking distance to Starbucks, Shopping etc.
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酒店回复: Thank you for your kind words! We’re happy to hear you enjoyed our friendly staff, the cleanliness of the property, and the convenience of nearby shopping and dining. We look forward to welcoming you back soon!
4.0分
家庭亲子
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Mostly was good experience, nice hot breakfast. Room is relatively small comparing with other BW I stayed in. Bathroom is really tight, not much space to move around. Breakfast is supposed to be until 9 am, oatmeal was not refilled at 8:40, and staff starts to take items away at 8:50.
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酒店回复: Thank you for your feedback. We’re glad you enjoyed the hot breakfast and overall experience, though we’re sorry to hear the room and bathroom felt smaller than expected. We also appreciate your comments regarding breakfast service — items should remain available until the end of breakfast hours, and we’ll be addressing this with our team. Your input is very helpful as we work to improve, and we hope to welcome you back for a better experience next time.
5.0分
其他
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Would stay again.
Very modern upgraded renovations so comfortable and clean. Bathroom is small and I would have chosen a sliding door for that as well as for the closet. All amenities were in perfect working order i.e. TV, coffee maker, fridge.
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酒店回复: Thank you for your review! We’re happy to hear you enjoyed the modern renovations, cleanliness, and well-working amenities. We appreciate your feedback about the bathroom and closet doors, and we’ll keep that in mind for future improvements. It’s great to know you’d stay with us again, and we look forward to welcoming you back!
5.0分
其他
We were very impressed on how well kept this hotel was and we really liked the historic photos they had everywhere. Plus their breakfast was delicious.
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酒店回复: Thank you for your kind words! We’re so glad you enjoyed the atmosphere, historic photos throughout the hotel, and our breakfast. We truly appreciate your feedback and look forward to welcoming you back again soon!
5.0分
朋友出游
Always clean, nice staff great for taking dogs. Hot showers good water pressure.
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酒店回复: Thank you for your kind words! We’re so glad you enjoyed the cleanliness, friendly staff, and pet-friendly atmosphere — and it’s great to hear you appreciated the hot showers and strong water pressure too! We look forward to welcoming you and your dogs back soon!
3.0分
其他
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The breakfast was very limited and very unhealthy - only carbs and processed foods. No protein. Not even fresh fruit or something like hard boiled eggs. The ice maker was broken and the office had limited hours to get a small bit of ice they offered from one bag of ice in their office freezer.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad you stayed with us, but we’re sorry to hear that our breakfast options and ice availability did not meet your expectations. Your comments about adding more protein and fresh items are very helpful, and we’ll review these suggestions with our team. We’ll also be looking into the ice machine issue to ensure it’s resolved quickly. We appreciate your input as it helps us improve, and we hope you’ll consider giving us another chance in the future.
一切都很好，除了房间预订出了问题。我预订的是带独立入口的房间，但抵达时他们说没有这种房型，还说我根本没订这种房间。我不知道是哪里出了差错，但那天晚上我们太累了，就直接入住了普通房间。
拉下被子去睡觉，床单上有血迹，很恶心，工作人员很棒，立即给我换了房间
伟大的
Ive stayed at this hotel over 100+ times for work over the past 9 years. It is simple but exceptional when it comes to cleanliness, customer service. Getting a room thats poolside in the summer is great. There is a nice big pool but also a ton of grassy open space to throw the frisbee as far as you'd ever want to.
Book with confidence
Staff was friendly and helpful and the whole property was very clean. It is also walking distance to Starbucks, Shopping etc.
Mostly was good experience, nice hot breakfast. Room is relatively small comparing with other BW I stayed in. Bathroom is really tight, not much space to move around. Breakfast is supposed to be until 9 am, oatmeal was not refilled at 8:40, and staff starts to take items away at 8:50.
Would stay again.
Very modern upgraded renovations so comfortable and clean. Bathroom is small and I would have chosen a sliding door for that as well as for the closet. All amenities were in perfect working order i.e. TV, coffee maker, fridge.
We were very impressed on how well kept this hotel was and we really liked the historic photos they had everywhere. Plus their breakfast was delicious.
Always clean, nice staff great for taking dogs. Hot showers good water pressure.
The breakfast was very limited and very unhealthy - only carbs and processed foods. No protein. Not even fresh fruit or something like hard boiled eggs. The ice maker was broken and the office had limited hours to get a small bit of ice they offered from one bag of ice in their office freezer.