酒店回复: Thank you for staying with us and for taking the time to review the hotel. Marriott select service (TownePlace Suites, SpringHill Suites, Courtyard, Fairfield) hotels perform housekeeping every other day which is why you did not get housekeeping on Saturday. I am sorry to see that your stay did not meet your expectations. I can certainly understand your frustration with the issues you had with the room. We will work to correct them for future guests. We hope to see you again soon.
酒店回复: I am very sorry that your stay did not go well. This is certainly not typical for our hotel. I will send you a private email to discuss the details, but please be assured we will take necessary steps to make sure this does not happen for future guests.
酒店回复: Thank you for staying with us and for reviewing the hotel. We appreciate you bringing these items to our attention so that we can correct it going forward. We hope to see you again soon.
酒店回复: Thank you for staying with us and reviewing the hotel. We are sorry to see that your stay could have been better. We will share your feedback with the staff and work to make the hotel better for future guests.
酒店回复: Thank you for sharing your feedback. I am very sorry to see that your stay did not meet your expectations. It is our goal to provide all of our guests with an excellent stay and we certainly fell short during your stay. Please let me know if there is anything that we can do to resolve or if you have any further feedback.
5.0分
家庭亲子
原文
翻译提供方:Google
短暂的一晚住宿体验很棒。唯一的抱怨是泳池水太冷了!
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酒店回复: Thank you for staying with us and for taking the time to review our hotel. We hope to see you again soon.
5.0分
家庭亲子
原文
翻译提供方:Google
酒店很热!位置便利,交通便利,附近的餐厅也很棒!
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酒店回复: Thank you for staying with us and for taking the time to review the hotel. We hope to see you again soon.
5.0分
其他
原文
翻译提供方:Google
住宿好去处
房间非常干净,床很舒服,前台工作人员友好,早餐美味。
酒店回复: Thank your for staying with us and for reviewing the hotel.
5.0分
朋友出游
原文
翻译提供方:Google
入住手续办理顺利,工作人员热情友好。房间很棒。
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酒店回复: Thank you for staying at the hotel and for taking the time to write a review. We hope to see you again soon!
另找一个地方。
酒店老旧,需要升级改造。没有遮盖的入口,方便装卸货物躲避雨水。周末没有客房服务,太糟糕了。房间里的地毯破损起皱。冰箱第二层有水或其他液体。这家酒店绝对不值得入住。
BUGS🐛 BUGS,BUGS!工作人员什么都没做,也没努力解决,只是耸耸肩,经理像个电线杆一样站在那儿,什么也没说!!离我远点!!
这家酒店似乎需要翻新一下。他们的房间清洁工作也做得不太好。我打开一个柜子想找点东西,里面堆满了之前一位客人留下的食物残渣。
工作人员非常友好!去博物馆、音乐厅、本顿维尔老城区和购物中心都很方便!一定要去罗杰斯的大型沃尔玛超市看看!这是新产品的测试店,而且规模很大!!
绝对不值这个价。房间霉味很重,就像有人在里面抽烟一样,他们只是希望没人注意到。灯光也不太稳定,不知道能不能用。工作人员非常友好!
抵达后,工作人员非常努力地帮我提前入住,并找到了一间经过长途跋涉后打扫干净的房间,但优质服务也就到此为止了。需要说明的是,我并没有强求提前入住,只是提出要求,并且我准备在需要时在大堂等候。
房间里的空调急需维修,开着它根本睡不着。制冷的时候噪音太大,每隔几分钟就会把我吵醒,所以我选择晚上关掉它。其次,冰箱冻住了,搁板上结了冰,冰箱里的冰解冻时,水会漏到地板上。第三,小厨房的水龙头用的时候会漏水到台面上。第四,地板上有老鼠屎,有老鼠的痕迹。第五,房间里还有别人的脏袜子。
入住时我太累了,根本没心思去修空调,其他问题在入住两晚后才出现。我确实希望情况比这更好,但是打开行李后换房间太麻烦了,所以我忍受了这一切。
短暂的一晚住宿体验很棒。唯一的抱怨是泳池水太冷了!
酒店很热!位置便利,交通便利,附近的餐厅也很棒!
住宿好去处
房间非常干净,床很舒服,前台工作人员友好,早餐美味。
入住手续办理顺利,工作人员热情友好。房间很棒。