酒店回复: Carlos, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
5.0分
家庭亲子
Hotel staff were great to deal with. Good amenities throughout and breakfast too. The rooms were clean and spacious. Would stay here again if in area!
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酒店回复: We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
5.0分
其他
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A beautiful hotel. Great staff too! We had a small issue with the A/C in our original room. They quickly and seamlessly upgraded us to another room and we were on our way. Our room was nice, comfortable and so clean.
Breakfast was nice and the lobby area comfortable and welcoming.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
其他
Room and the entire hotel was exceptionally clean. Front desk was friendly and helpful.
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酒店回复: We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
5.0分
家庭亲子
rooms were new, clean and spacious! excellent facilities and close to dozens of restaurants and shopping.
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酒店回复: Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.
5.0分
其他
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Upon check-in, after a six hour flight and one and half our drive from Fayetteville, Arkansas, I was greeted with a smile. I apologize that I can't remember his name...he greeted us with a infectious smile. I so love smiles and good customer service. I checked out sleeplessly approximately around 6:00am and was greeted with another smile. Her smile brought sunshine to my heavy heart in the dark. Thank you Team Homewood Suites for bringing a smile to my face during a difficult time. Until again...smile and the world smiles with you.
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酒店回复: Thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
5.0分
家庭亲子
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The staff here are AMAZING!!!! I had broken my foot before our trip to Fort Smith and my foot was so swollen. The front desk assisted me with ice and ice packs... wow. We could not ask for better customer service!! Could not ask for better cleaning staff!!! Would recommend this place to everyone!
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酒店回复: Thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
5.0分
其他
Great spot to stay in Ft Smith
The hotel was perfect. Spacious and kust what we needed for our stay in town. Staff was very nice and professional.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
家庭亲子
Beautiful room.
Only 1 issue… the AC unit in 120 doesn’t have a continuous fan, so every time the AC kicks on, you wake up
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酒店回复: Erika, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
3.0分
其他
We had a great time overall however the older lady that serviced the breakfast station is very rude and coughs over the food with her mouth open.
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酒店回复: Thank you for the review, Sherelle. We apologize for the experience you had with one of our associates. We will be reviewing your stay with the team to ensure a better guest experience in the future. Please feel free to reach out to the hotel directly if you would like to discuss this issue further with a member of our team. We appreciate you choosing to stay with us and hope to welcome you again in the future.
太棒了
Hotel staff were great to deal with. Good amenities throughout and breakfast too. The rooms were clean and spacious. Would stay here again if in area!
A beautiful hotel. Great staff too! We had a small issue with the A/C in our original room. They quickly and seamlessly upgraded us to another room and we were on our way. Our room was nice, comfortable and so clean.
Breakfast was nice and the lobby area comfortable and welcoming.
Room and the entire hotel was exceptionally clean. Front desk was friendly and helpful.
rooms were new, clean and spacious! excellent facilities and close to dozens of restaurants and shopping.
Upon check-in, after a six hour flight and one and half our drive from Fayetteville, Arkansas, I was greeted with a smile. I apologize that I can't remember his name...he greeted us with a infectious smile. I so love smiles and good customer service. I checked out sleeplessly approximately around 6:00am and was greeted with another smile. Her smile brought sunshine to my heavy heart in the dark. Thank you Team Homewood Suites for bringing a smile to my face during a difficult time. Until again...smile and the world smiles with you.
The staff here are AMAZING!!!! I had broken my foot before our trip to Fort Smith and my foot was so swollen. The front desk assisted me with ice and ice packs... wow. We could not ask for better customer service!! Could not ask for better cleaning staff!!! Would recommend this place to everyone!
Great spot to stay in Ft Smith
The hotel was perfect. Spacious and kust what we needed for our stay in town. Staff was very nice and professional.
Beautiful room.
Only 1 issue… the AC unit in 120 doesn’t have a continuous fan, so every time the AC kicks on, you wake up
We had a great time overall however the older lady that serviced the breakfast station is very rude and coughs over the food with her mouth open.