The check in staff member was very knowledgeable and friendly. The room was clean and comfortable. The breakfast was delicious with lots of choices. We enjoyed our stay.
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酒店回复: Thank you for 10/10 we are happy you enjoyed your stay here at the Holiday Inn Express in Maumelle We value your feedback and are glad you enjoyed the breakfast during your stay please think of us in your future travels!
5.0分
情侣出游
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We had a wedding and Rawanda made sure that we got in our room in time to change for the wedding. She woks the front desk. We were very happy with the entire experience.
5.0分
家庭亲子
Check in was great! Front desk lady was very nice & informative. Room was clean, spacious & comfortable. Breakfast was delicious with lots of options.
5.0分
其他
Good choices available. Fresh fruit, yogurt ,turkey sausage and egg white omlets were among the choices.
5.0分
情侣出游
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Friendly inviting staff, makes you feel welcome. Breakfast was good and several options available. Especially enjoyed the biscuits and gravy or the Pancake printer. Bed was comfortable and room was clean and whole place seems new and fresh. I would recommend it.
3.0分
家庭亲子
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We had to be moved to a different room but to a mildew smell from the carpet. We made it in late so this was disappointing that the room was not I to standard.
After moving to another room the rest of the stay went okay.
3.0分
其他
I had requested Maintenance to unclog the shower and nobody ever went. Also there was no vent in the restroom.
1.0分
家庭亲子
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It looked nice on the outside, but when you enter it had an odd smell. The pool was green with hair floating everywhere. We got this room because it had so many beds for our large family and we couldn’t use the pull out sofa because there were stains on several places on that and looked like dirt or bug particles on it. The door in the 1 room wouldn’t close without getting stuck, and there was a hair clip that was not ours left in the bathroom. We asked them what they would do about it and said they can’t give a partial refund only amenity points. What can we do with that?!? We do not recommend this one!
5.0分
其他
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We checked in late and left early. The beds were so comfortable and I love that are dogs are able to travel with us! The front desk ladies were all very polite and helpful.
3.0分
家庭亲子
Room clean but whole place smells bad. Pool area very dirty to point we skipped swimming.
The check in staff member was very knowledgeable and friendly. The room was clean and comfortable. The breakfast was delicious with lots of choices. We enjoyed our stay.
We had a wedding and Rawanda made sure that we got in our room in time to change for the wedding. She woks the front desk. We were very happy with the entire experience.
Check in was great! Front desk lady was very nice & informative. Room was clean, spacious & comfortable. Breakfast was delicious with lots of options.
Good choices available. Fresh fruit, yogurt ,turkey sausage and egg white omlets were among the choices.
Friendly inviting staff, makes you feel welcome. Breakfast was good and several options available. Especially enjoyed the biscuits and gravy or the Pancake printer. Bed was comfortable and room was clean and whole place seems new and fresh. I would recommend it.
We had to be moved to a different room but to a mildew smell from the carpet. We made it in late so this was disappointing that the room was not I to standard.
After moving to another room the rest of the stay went okay.
I had requested Maintenance to unclog the shower and nobody ever went. Also there was no vent in the restroom.
It looked nice on the outside, but when you enter it had an odd smell. The pool was green with hair floating everywhere. We got this room because it had so many beds for our large family and we couldn’t use the pull out sofa because there were stains on several places on that and looked like dirt or bug particles on it. The door in the 1 room wouldn’t close without getting stuck, and there was a hair clip that was not ours left in the bathroom. We asked them what they would do about it and said they can’t give a partial refund only amenity points. What can we do with that?!? We do not recommend this one!
We checked in late and left early. The beds were so comfortable and I love that are dogs are able to travel with us! The front desk ladies were all very polite and helpful.
Room clean but whole place smells bad. Pool area very dirty to point we skipped swimming.