The place is dark and gloomy. Needs a remodel desperately. Rooms smell old and musty. Could in room had holes in it.
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酒店回复: As we strive to surpass our guests' expectations, we regret that you found our hotel dated. We understand the importance of details in creating a memorable stay and apologize for falling short. Your feedback is greatly appreciated and will be taken into consideration as we work to consistently improve. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the near future.
5.0分
商务出差
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Awesome
Everything was great from parking to cleaning. Staff was awesome, free breakfast plus a restaurant to eat or take to room. Couple minor improvement may be helpfil for some.
2.0分
其他
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Could be better
Hotel was very nice, if you’re not staying in the room I was in. The outside was nice and clean. The inside of my room, the ac was terrible. We had to buy two box fans to keep cool. The A/c never got below 75/77. The furniture had random stains everywhere. The bed was extremely firm and was not comfortable.
The breakfast was lackluster as well. The eggs I assume were powered eggs. We bought breakfast for the 3 nights we stayed and we only ate it once. The eggs were like a brick, you had to shave them off of a lump. It was not very enticing to eat.
Moving on -
The pool chairs were broken which was annoying because the seating was very limited due to the amount of people swimming.
5.0分
其他
Overall, nice place, just wouldn't expect much from the staff. My charger went missing during the day when I was out, and
无障碍设施和紧急疏散程序
除了消防演习和不得不设法把我岳父救出来之外,其他都很棒。他坐轮椅,他们关闭了电梯,并要求所有人到大厅。他连好几层楼梯都走不下来(更不用说一层了)。幸好在他还没走太远,他们就说是虚惊一场。我不明白为什么他们要把坐轮椅的人安排在一楼以外的楼层。我从来没有想过我们可能需要疏散。他们需要考虑一下无障碍设施。
非常令人失望
首先,空调坏了。我们到达并入住时,房间温度高达80华氏度(约27摄氏度)。我打电话叫维修人员过来(等了一会儿),确认是整个酒店都出现了问题,维修人员会尽力解决。维修人员人很好,尽力了,但房间温度并没有太大变化。为了弥补这个缺陷,他们给了我们一个箱式风扇,虽然有点用,但效果不大。我们听其他住户说他们也有同样的经历,即使是住在较高楼层的人,也不得不开着窗户才能熬过一整夜。此外,热水浴缸完全坏了,这也是我们选择这家酒店的主要原因之一。另外,早餐的宣传也存在问题,因为原本说是包含在房费里的,但早上去的时候,他们告诉我必须点餐,除非我有代金券,而且每人15美元,这应该是标准包含的。最后,我想说酒店本身需要一些翻新,因为有些地方(尤其是房间)感觉非常陈旧,有一种我称之为“90年代老酒店”的感觉。大堂还不错,但酒店的其他部分需要一些整修。总的来说,非常令人失望。
浴帘有霉味,淋浴喷头老是掉下来,客房服务人员没有打扫好房间,也没有整理床铺,用来盖洒水喷头的洗脸巾,房间感觉潮湿,有霉味,晚上火警响了,地毯破了……
千万别这么做。
第一个房间不干净。浴缸底部有头发和肥皂。换了房间,新房间还好。餐厅的服务很棒。食物不太好。
我们住得很愉快!工作人员非常热情周到!房间设施包括这次入住所需的干衣机!
我的评价
厕所坏了。空调不够凉。整体环境也需要翻新。
The place is dark and gloomy. Needs a remodel desperately. Rooms smell old and musty. Could in room had holes in it.
Awesome
Everything was great from parking to cleaning. Staff was awesome, free breakfast plus a restaurant to eat or take to room. Couple minor improvement may be helpfil for some.
Could be better
Hotel was very nice, if you’re not staying in the room I was in. The outside was nice and clean. The inside of my room, the ac was terrible. We had to buy two box fans to keep cool. The A/c never got below 75/77. The furniture had random stains everywhere. The bed was extremely firm and was not comfortable.
The breakfast was lackluster as well. The eggs I assume were powered eggs. We bought breakfast for the 3 nights we stayed and we only ate it once. The eggs were like a brick, you had to shave them off of a lump. It was not very enticing to eat.
Moving on -
The pool chairs were broken which was annoying because the seating was very limited due to the amount of people swimming.
Overall, nice place, just wouldn't expect much from the staff. My charger went missing during the day when I was out, and