酒店回复: Dear Cambodia, Thailand, Singapore, Malaysia, Laos, Myanmar,Thank you for your positive feedback regarding our hotel. We are delighted to hear that you enjoyed the breakfast and the convenient location of the hotel. Your satisfaction is our greatest motivation, and we look forward to welcoming you again.Best regards,The Artisan Hotel Istanbul - MGallery Collection
酒店回复: Dear Guest,Thank you for sharing your stay experience. We greatly value your feedback, as the issues you mentioned regarding the room view and air conditioning noise have indeed affected your comfort. We will continue to strive to improve our facilities and services to ensure that future guests can enjoy a better experience.Best regards,The Artisan Hotel Istanbul - MGallery Collection
酒店回复: Dear junjun,Thank you for sharing such a wonderful stay experience. We are pleased to hear that you are satisfied with the service, rooms, and restaurant of the hotel. Your affirmation is the motivation for our relentless efforts. We look forward to your next visit!Best regards,The Artisan Hotel Istanbul - MGallery Collection
4.8分
城景豪华双人床房
商务出差
房间大小刚好,卫生间比较大,床品很舒服。
就是位置可能稍微偏了一点点,但是去码头近。
早餐很不错,自助+单点一起。
酒店一楼吧台喝酒也比较贵,没有扎啤,如果酒店喝酒能过便宜一点,逛了一天回来在酒店喝点睡觉,很舒服
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酒店回复: Dear Carl-J:Thank you for sharing your experience at our hotel. We are delighted to hear that you appreciated the size of the room and the comfortable bedding. We will carefully consider your suggestion regarding the bar prices. We look forward to welcoming you again.Best regards,The Artisan Hotel Istanbul - MGallery Collection
酒店回复: Dear M251680****:Thank you for your affirmation and appreciation of our hotel. We are pleased to learn that you enjoyed the cleanliness of the room, the service of our staff, and the delicious breakfast. We look forward to welcoming you back to The Artisan Hotel Istanbul.Best regards,The Artisan Hotel Istanbul - MGallery Collection
酒店回复: Dear teenli,Thank you for sharing your stay experience. We are very pleased to hear that you are satisfied with the hygiene services and breakfast at the hotel. However, we understand your dissatisfaction with the view from your room type and recommend choosing a higher room type for a better view. We look forward to welcoming you again.Best regards,The Artisan Hotel Istanbul - MGallery Collection
酒店回复: Dear Guest,Thank you for your appreciation of our location and the views from our restaurant. We are pleased to hear that you enjoyed the French toast. However, we regret the noise disturbance caused by your room facing the street. We will continue to strive to improve our guests' stay experience.Best regards,The Artisan Hotel Istanbul - MGallery Collection
酒店回复: Dear WeChat50788****,Thank you for sharing your stay experience. We are pleased to hear that you are satisfied with our service attitude and the cleanliness of the room. Regarding the gradient towards the city center, this is part of our geographical location, and we appreciate your understanding and support.Farewell,The Artisan Hotel Istanbul - MGallery Collection
酒店回复: Dear Jin Fuhua,Thank you for sharing your stay experience. We are very pleased to hear that you were satisfied with the hotel's location, breakfast, and service, especially the birthday surprise we prepared for your husband. Your compliments will encourage us to continue providing excellent service to our guests.Best regards,The Artisan Hotel Istanbul - MGallery Collection
酒店很好,早餐任点各类炒鸡蛋等,吐司等,走路10-20分钟可以到中央大道和码头,打车也很方便,周边属于比较安静的区域,楼顶餐厅可以看到海边和各类鸟儿,虽然只有三个晚上,但是最终三个星期的土耳其之旅完美结束,感谢世界的首都,终生难忘,这个酒店性价比非常OK,可以住几天,新欧洲城,是比较安全的区域。谢谢酒店和保安,人都很好
这家酒店标的城景房是假的。我入住后发现窗户一打开是图一这样的。全是对面的客房。急着出去玩就想忍忍得了。等到晚上回酒店后都一小时多了发现空调声音巨巨巨巨吵又没有开关的按键(可能设施很老)我就准备去前台找人帮我关。结果门的那个小的锁就打不开了(如图三) 怎么都打不开。我联系携程了前台上来拿着工具开了门。因为已经深夜我的心情都被糟蹋了又想到虚假城景房,我就和酒店说要求更换房间要看到城景。酒店先是说满房了又让我去一楼看房我拒绝了。(一楼有个毛城景看?)后来又说去三楼看。我去了就是临街的房间只有对面房子。我不满意。 我就和酒店说那我今晚凑合睡之前房间一晚,明天我要退房 取消第二晚。 我继续躺下后发现空调巨响又下去找前台。前台这次直接带我去了六楼房间,嗯是城景了空调也不吵了。 呵呵呵好无语。合着之前说满房就骗人呗。 然后重头戏来了。第二天早上我要出门吃早餐了。发现这个房间的小锁(图三)也是打不开的。我当时………崩溃了都。自己一个人在外面 花千八百块定的酒店想着看看城景的,给我折腾得这样。服了。然后我又联系携程,等了2.30分钟。携程说前台一直不接电话。我试着用我房间的座机打去前台发现座机坏了。这家酒店设施老、态度差。涉嫌虚假营销。如果不是为了看城景我不会定这个酒店的。 还有就是前台服务态度不一致。 我第一天和第二天遇到的前台态度差十万八千里。好冷淡。 我真的服了。不过好在携程售后不错,帮我取消了第二晚的酒店还补偿了我2W积分。 总而言之别来这家。因为只有个别的有城景而已。那不是城景的话 这个酒店就性价比太低低低低。 早饭也不好吃,鱼巨巨巨巨腥。
美好的旅途少不了一个好的酒店!那就是工匠美憬阁酒店啦~ 很早就写邮件跟酒店沟通,因为原定两人出游 变成了家庭三人出游。感谢酒店细心 耐心的给我回复所有我提出的问题,并给予了极大的善意友好和妥帖的解决方案!最后还给我升级了房型!补了一个加床并含早餐的费用!很划算!早餐实在太好,除了自助 还有很多现点的精致早餐。
一家人住了一间看得见风景的 kingsize 外加一张加床 房!三人住空间很大,卫生间很大,舒适温暖,明亮且安静!而且房间号还是我的🎂!真的非常开心。后来又续住了两天!
酒店的餐厅真的是一绝,博斯普鲁斯海峡的美景,阴天 雨天 晴天都被我们近距离的感受到!还是一家米其林一星餐厅,雅致的格调和菜品出品的优秀,服务人员的友好专业都给我们留下了美好的回忆!
更要夸一夸酒店的地理位置。虽然在半坡上,但往杜玛巴赫切宫的路很近,离有轨电车T1线Kabatas站也很近,离塔克西姆广场向上坡走一段也就到了!周围有超市 餐厅 美景 交通枢纽,还有门前可爱憨厚友好地两只大狗!一切都那么美好 推荐大家入住,家庭出行就选角落大房间!
房间大小刚好,卫生间比较大,床品很舒服。
就是位置可能稍微偏了一点点,但是去码头近。
早餐很不错,自助+单点一起。
酒店一楼吧台喝酒也比较贵,没有扎啤,如果酒店喝酒能过便宜一点,逛了一天回来在酒店喝点睡觉,很舒服
房间整体干净卫生 工作人员态度非常好 有良好的主动服务意识 酒店早餐精致美味 顶楼可俯瞰博斯普鲁斯海峡 赞👍
我们非常享受在 Artisan MGallery 酒店的住宿。房间很干净,问题都得到了及时解决,员工也非常友好。清洁阿姨也特别亲切可爱,上帝保佑她。
酒店位置很好,就在公交车站旁边,步行10分钟就能到电车/渡轮站。
屋顶早餐餐厅的景色非常棒。只是早餐可以再改进一下,选择不是很多。
我们一定会再来的。
谢谢大家
最低房型朝向不好,没有任何景观,推荐选个更高德房型。酒店整体在欧洲新城区离老城区和城铁不远,附近吃饭比较方便。酒店卫生服务,早餐口味和风景都不错,土耳其目前物价比较高,酒店性价比算不错的。
地理位置优秀。步行去广场or搭乘T1都方便。隔壁就是超市。餐厅的view更不用说了。连续几天点了french toast。门口还有2只狗子值班。缺点么就是定的房间临街晚上是吵的。
地理位置还行就是得爬坡去市中心真的好累,酒店人员服务态度很好!水也会及时每天更新。房间面积OK,整体来说比较干净。
感觉这个酒店是携程推的成功的酒店。位置好:在欧洲区新区,离海边、码头、新皇宫很近,距离独立大街也非常近,位置优越。酒店早餐丰富美味,餐厅一览无余博思布鲁斯海峡。美味与美景相伴!酒店干净舒适,服务好,保洁女士每天认真打扫整理房间。特别的是我先生在酒店入住期间过生日,酒店悄悄送了蛋糕,在房间摆放好刀叉盘子,这样细致入微的贴心服务,让我们非常非常感动!推荐推荐!