酒店回复: Dear Thomas,Thank you for taking the time to share your thoughts with us. It's great that our friendly staff and lovely grounds added to your experience. However, we apologize for any concerns regarding cleanliness and the in-room amenities. Rest assured, we will share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have another chance to go above and beyond for you in the future.
5.0分
家庭亲子
原文
翻译提供方：Google
非常好，推荐。一切都很干净，早餐服务也很棒。
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酒店回复: Dear Francisco,We’re so pleased to know your stay left such a positive impression. It is wonderful to hear that the spotless condition of the property and the thoughtful service at breakfast helped make your visit more enjoyable. Thank you for your thoughtful recommendation, and we hope to welcome you again for another enjoyable stay.
酒店回复: Dear Litzy,Thank you for sharing this great review of Holiday Inn Express & Suites Corona. It was our pleasure to welcome you and your two dogs, and we trust our tasty breakfast helped fuel your day! Next time you're in town, you can count on us again for our immaculate accommodations and the value you deserve!
酒店回复: Dear Emillie,Thank you for your recent stay, and for taking the time to share your valuable comments. While we're happy you appreciated the excellent hospitality our team provided, it's disappointing to hear we fell short of meeting your expectations. Please accept our sincere apologies if your bathroom had not been cleaned to our usual high standards; while this is certainly not a usual occurrence, we will address your feedback with our housekeeping team and work together to ensure improvements are made going forward. We're grateful for your input, and we hope to have the opportunity to impress you the next time you're in the area.
4.0分
其他
原文
翻译提供方：Google
舒适的酒店
设施很干净，住得很愉快。附近有餐馆、加油站、超市，非常方便。
然而，“每三天一次客房服务”是什么意思呢？ ？
我想每天更换毛巾。
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酒店回复: Thank you for being our guest recently. It's wonderful to know you had a pleasant overall experience, and we appreciate you mentioning our impeccable facilities and convenient location. However, we regret any confusion or inconvenience caused by our housekeeping policy. We'll be sure to share your feedback internally for further consideration and to ensure this information is clearer moving forward. It was a pleasure having you here, and we hope you return soon.
4.0分
其他
原文
翻译提供方：Google
浴室里的镜子需要更换，其他一切都很好，207 号房间
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酒店回复: Dear Eugene,Thank you for your feedback! We're glad you had a good stay overall. We also appreciate your note about the bathroom mirror and will ensure it is addressed promptly. Our team looks forward to welcoming you back to Holiday Inn Express & Suites Corona for an even better experience!
前台小姐姐很热情可爱🥰
服务很棒。员工很友好，房间又大又干净。食物也很好吃。停车方便，从高速公路过来也很好找。
还可以的吧，
房间大，房间有味道
入住手续简单，员工友好。场地维护良好，可轻松前往高速公路。至于我的房间，电视遥控器无法正常工作，咖啡机无法使用，有人在墙上兜售一个巨大的雪橇，客房服务人员在我们入住前没有清理它。我以前住过这个地方，没有遇到任何问题。话虽如此，但这里仍然不错。
非常好，推荐。一切都很干净，早餐服务也很棒。
很高兴没有人评判我的两只狗。早餐很棒，整个早上都很丰盛。非常干净。总体来说，住宿体验很棒，价格也很实惠
工作人员非常友好和乐于助人，但房间的清洁度低于标准。马桶底部有另一位客人的尿液，地板上有头发屑。让我们感到恶心。
舒适的酒店
设施很干净，住得很愉快。附近有餐馆、加油站、超市，非常方便。
然而，“每三天一次客房服务”是什么意思呢？ ？
我想每天更换毛巾。
浴室里的镜子需要更换，其他一切都很好，207 号房间