Front desk was excellent! Very clean lobby and rooms. Cocktail hour was good, everyone friendly. Looking forward to breakfast this morning.
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酒店回复: Hi Loyde! I'm thrilled you had an excellent experience at our front desk! Thank you so much for noticing our clean lobby and rooms and taking the time to share your comments and pictures! I'm hoping breakfast hit the spot! We look forward to your next visit!
5.0分
其他
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Room was clean, quiet and beds are comfortable! Staff was friendly all around. Great amenities and walking distance to downtown Grass Valley with shops and restaurants.
3.0分
家庭亲子
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The room was spacious and clean, nicely appointed. Was thrilled to find windows that actually opened. However, the smell of **** from the room across the hall was overpowering-why doesn't management do something about it??
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酒店回复: Hi Candace - Thank you so much for taking the time to share your feedback. We’re delighted to hear that you enjoyed your spacious, clean room and the fresh air from the operable windows—those touches mean a lot to many of our guests!We’re truly sorry to learn about the odor you experienced during your stay. Please know that we take concerns like this very seriously. Our team is always ready to address issues promptly, but we can only do so when we’re made aware of them. Had we known at the time, we would have acted immediately to ensure you had a more comfortable experience.We appreciate you bringing this to our attention now, and we hope we’ll have the opportunity to welcome you back for a stay that exceeds expectations in every way.
5.0分
家庭亲子
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Very nice property! Clean spacious room & restroom. Good hearty breakfast, complimentary cocktails were a plus. Great location - walking distance to downtown shops/coffee. Hotel agent accommodated my upper floor request. Highly recommend!!
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酒店回复: HI Dion-Thank you for sharing your experience with us! We’re so glad you enjoyed your stay—from the spacious room to the breakfast and cocktails. It was our pleasure to honor your room request, and we’d love to welcome you back again soon.
5.0分
其他
Everything was wonderful! The staff was super friendly and helpful. The room was clean and comfortable.
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酒店回复: Hi Diana- I'm so glad that you found everything wonderful! Thanks for sharing your review!
5.0分
商务出差
Just loved my stay here, staff was so friendly and helpful! And the complementary drink was a nice touch. Definitely coming nack
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酒店回复: Hi Lluviana- thanks so much for taking the time to share your comments - and pictures- from your recent visit! Your image highlights one of my favorite pieces- the ore cart turned into a table on our 3rd floor elevator landing! (made by one of the hotel owners!) We are so glad you enjoyed your stay and hope you'll be back soon!
5.0分
其他
Very friendly staff. Great decorations reflecting the area's past history of gold mining.
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酒店回复: HI David- we are so glad to hear that you appreciated our Gold Mining decor; several items were donated to us and we love sharing their history! We hope to see you again soon!
5.0分
情侣出游
Friendly staff, large lobby/ lounge area for socializing, drinks etc. in downtown which allowed for easy walks to shopping and dining. I would stay again.
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酒店回复: HI Jerry-Thanks for your detailed review! I'm so glad that you enjoyed your visit! We hope to see you again soon!
舒适、干净、安静的地方
每次出差到这附近，这家酒店都是我的首选。酒店很棒，服务也一流！
Front desk was excellent! Very clean lobby and rooms. Cocktail hour was good, everyone friendly. Looking forward to breakfast this morning.
Room was clean, quiet and beds are comfortable! Staff was friendly all around. Great amenities and walking distance to downtown Grass Valley with shops and restaurants.
The room was spacious and clean, nicely appointed. Was thrilled to find windows that actually opened. However, the smell of **** from the room across the hall was overpowering-why doesn't management do something about it??
Very nice property! Clean spacious room & restroom. Good hearty breakfast, complimentary cocktails were a plus. Great location - walking distance to downtown shops/coffee. Hotel agent accommodated my upper floor request. Highly recommend!!
Everything was wonderful! The staff was super friendly and helpful. The room was clean and comfortable.
Just loved my stay here, staff was so friendly and helpful! And the complementary drink was a nice touch. Definitely coming nack
Very friendly staff. Great decorations reflecting the area's past history of gold mining.
Friendly staff, large lobby/ lounge area for socializing, drinks etc. in downtown which allowed for easy walks to shopping and dining. I would stay again.