酒店回复: Dear Guest,Thank you for sharing your feedback! We’re pleased to hear that you love staying at Holiday Inn Express and enjoyed your time with us overall. We apologise for the issues you encountered with maintenance in your room and the dining area. Please rest assured, we are addressing these concerns to maintain the high standards you expect from us. We hope to welcome you back for a more seamless stay in the future.Sincerely, Hotel Manager
酒店回复: Dear Erica,Thank you for sharing your feedback! We’re happy to hear you had a great stay and appreciated the cleanliness and welcoming staff. We apologise for the issues with the bagels and the showerhead noise; we’ll make sure to address both for a more comfortable experience in the future. We hope to welcome you back soon!Sincerely, Hotel Manager
酒店回复: Dear Jennifer,Thank you for sharing your experience with us. We’re glad to hear that you found our front desk staff friendly and enjoyed the spacious rooms and comfortable beds. We also appreciate your feedback regarding the tub cleaning, water pressure and temperature, and the pool closure. We apologize for not informing you about the pool at check-in and understand your disappointment.We will address these areas to improve for future stays and hope to welcome you back with an even better experience.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for your kind words and high recommendation! We're delighted you enjoyed our friendly staff and cleanliness. We apologize for the pool being out of service and appreciate your understanding. We hope to welcome you back for an even better stay next time!Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for your feedback! We’re glad to hear that you found our hotel clean, and comfortable, and enjoyed the service from our staff. We appreciate your understanding regarding the noise and water pressure issues and will work on improving these areas. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager
酒店回复: Dear Barbara,Thank you for sharing your experience. We apologize for the confusion regarding the payment process. Sometimes there can be delays in payment processing between the bank and our system. We understand how frustrating this can be and are working with our payment providers to ensure smoother transactions in the future. We appreciate your understanding and hope to welcome you again soon.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
很棒
住宿体验很棒，非常干净舒适。早餐选择超出预期。
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酒店回复: Dear Guest,Thank you for your wonderful review! We're thrilled to hear you had a great stay and enjoyed our clean, comfortable accommodations and breakfast selection. We look forward to welcoming you back soon! Sincerely, Hotel Manager
3.0分
情侣出游
原文
翻译提供方：Google
退房时间是中午。我们开始试图让我们在10点前退房。早餐结束得早。水壶用完了
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酒店回复: Dear Carolanne,Thank you for sharing your experience. While we're pleased you chose to stay with us, we regret the early disruptions and limited breakfast options. Your feedback helps us improve, and we’ll address these concerns to better serve future guests. We look forward to welcoming you back. Sincerely, Hotel Manager
1.0分
其他
原文
翻译提供方：Google
总体来说体验不太好。前台人员不知道自己在做什么，房间很脏，退房也很麻烦。
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酒店回复: Dear MARQUITA,Thank you for sharing your feedback with us. We sincerely apologize for the challenges you faced during your stay, including the issues with the front desk service and room cleanliness. Your experience is not reflective of our standards, and we appreciate your input as we work to improve. We hope to welcome you again soon.Sincerely, Hotel Manager
各方面很好。酒店非常舒适便利。工作人员能及时处理需求。
入住期间：若需要更换毛巾和垃圾袋，到前台告知一下，工作人员会及时处理。
因绿色环保，不是每天打扫卫生和更换床上用品。
我很喜欢智选假日酒店，旅行时也喜欢选择这家酒店。这家酒店很不错，但房间里有些东西坏了，需要修理。吃早餐的餐厅地板很粘。走廊地毯上污渍明显。这不符合智选假日酒店的正常标准。
我们住得很愉快。唯一的问题是没有奶油奶酪可以做百吉饼。另外，淋浴喷头每次放水都会发出很大的刺耳噪音。总的来说，住宿体验很棒，房间非常干净，员工热情友好。
总体来说，住宿体验不错。
前台工作人员非常友好。床很舒服，房间宽敞。我们整体的住宿体验不错。但有几点需要改进：浴缸可以清洁得更干净一些，水压和水温也可以提高。水温一直很温热，一点也不热。如果能收到泳池关闭的消息/短信就好了。我们入住时甚至都没有收到通知。这也是我选择这家酒店的原因之一，所以很失望。早餐很美味，选择丰富，而且供应到上午10点，这点我很喜欢。
很棒的地方
入住体验很棒，非常干净，所有工作人员都非常友好（厨房、前台、清洁）——强烈推荐。泳池不行（唯一的抱怨）
非常不错的酒店
酒店干净，员工友善，房间干净舒适。墙壁有点薄，所以很容易听到噪音。水压低。这不是什么大问题，我还会再次入住。
付款过程很奇怪，它显示我的银行正在等待付款，但他们说它从未到达那里接受它，即使它显示正在等待酒店接受它。
很棒
住宿体验很棒，非常干净舒适。早餐选择超出预期。
退房时间是中午。我们开始试图让我们在10点前退房。早餐结束得早。水壶用完了
总体来说体验不太好。前台人员不知道自己在做什么，房间很脏，退房也很麻烦。