Very welcoming staff. Clean rooms and lobby area. Conveniently close to stores and restaurants. Breakfast spread had a good variety of food and very fulfilling. We will definitely be back
1.0分
其他
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Unfortunately we checked and had issues with the heater. Then we had to deal with the desk manager who was very rude. A very poor example of the hospitality field and to her subordinates and other guests. Sent email to Adam Smith4. With lengthy concerns and issues with this person.
1.0分
家庭亲子
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I am writing this review to express my profound disappointment with the level of service I received during my recent stay. What should have been a simple issue turned into one of the most frustrating experiences I have ever had at a hotel. On the morning of 12/5/25, between 7:00 AM and 12:00 PM, I found myself locked out of my room after briefly stepping out. I approached the front desk with my reservation confirmation in hand, expecting a straightforward resolution. Instead, I was met with an astonishing lack of professionalism from the acting manager on duty. She informed me—without making any meaningful effort to investigate—that there was nothing she could do to help me. Her dismissive attitude and complete unwillingness to assist were both shocking and entirely unacceptable. A manager’s responsibility is to support guests, resolve issues, and uphold the hotel’s standards of hospitality. In this situation, the acting manager demonstrated none of these qualities. It was painfully clear that she either lacks proper training or should not be in a management role at all!!!!!! Being left stranded outside my room, despite having valid proof of my reservation, was not only inconvenient but deeply disrespectful. Guests deserve empathy, professionalism, and actionable solutions—not indifference and refusal. Until the hotel addresses this serious failure in management and ensures its leadership is adequately trained, I cannot recommend staying at this property.
5.0分
其他
The bed was so very comfortable, and didn’t smell like bleach like so many hotel beds do now, it was a welcom relief.
Staff was courteous and helpful.
1.0分
其他
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Front desk lady was very rude. I left a day early instead of staying my 2 nights. Whoever was at the front desk at 11am the morning of my checkin day was extremely rude and condescending. Ill stay at the Marriott from now on
1.0分
其他
Booked a room and received a confirmation for the reservation. When I went to check in, I was told that the hotel overbooked and our reservation was cancelled.
酒店设施很干净，员工也很友好。而且附近就有便利店，很方便。总的来说，这是一家性价比很高的酒店。
好
一切都很好。只是清洁时需要更小心一点。
没有意见
Very welcoming staff. Clean rooms and lobby area. Conveniently close to stores and restaurants. Breakfast spread had a good variety of food and very fulfilling. We will definitely be back
Unfortunately we checked and had issues with the heater. Then we had to deal with the desk manager who was very rude. A very poor example of the hospitality field and to her subordinates and other guests. Sent email to Adam Smith4. With lengthy concerns and issues with this person.
I am writing this review to express my profound disappointment with the level of service I received during my recent stay. What should have been a simple issue turned into one of the most frustrating experiences I have ever had at a hotel. On the morning of 12/5/25, between 7:00 AM and 12:00 PM, I found myself locked out of my room after briefly stepping out. I approached the front desk with my reservation confirmation in hand, expecting a straightforward resolution. Instead, I was met with an astonishing lack of professionalism from the acting manager on duty. She informed me—without making any meaningful effort to investigate—that there was nothing she could do to help me. Her dismissive attitude and complete unwillingness to assist were both shocking and entirely unacceptable. A manager’s responsibility is to support guests, resolve issues, and uphold the hotel’s standards of hospitality. In this situation, the acting manager demonstrated none of these qualities. It was painfully clear that she either lacks proper training or should not be in a management role at all!!!!!! Being left stranded outside my room, despite having valid proof of my reservation, was not only inconvenient but deeply disrespectful. Guests deserve empathy, professionalism, and actionable solutions—not indifference and refusal. Until the hotel addresses this serious failure in management and ensures its leadership is adequately trained, I cannot recommend staying at this property.
The bed was so very comfortable, and didn’t smell like bleach like so many hotel beds do now, it was a welcom relief.
Staff was courteous and helpful.
Front desk lady was very rude. I left a day early instead of staying my 2 nights. Whoever was at the front desk at 11am the morning of my checkin day was extremely rude and condescending. Ill stay at the Marriott from now on
Booked a room and received a confirmation for the reservation. When I went to check in, I was told that the hotel overbooked and our reservation was cancelled.