酒店回复: Dear Antuan,Thank you for taking the time to share your feedback. We sincerely apologize for the water issue you experienced during your stay. We understand how important this is and regret any inconvenience it may have caused. Please know that we have already addressed the situation and are working diligently to ensure that it does not happen again.We truly value your feedback, and we're grateful for your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a seamless and enjoyable stay.Warm regards,General ManagerArielleBestWestern
5.0分
其他
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翻译提供方：Google
优秀的啤酒
3.0分
其他
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The room was not very clean. Yucky stuff on the floor and wall next to bed. Bedding had holes and was stained. Room smelled like cigarette smoke. Person who checked us in was nice. The breakfast was nice!
5.0分
其他
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The internet wasn’t the greatest. I couldn’t look certain things up until I got outside of hotel. For breakfast the sausage and gravy was on but the eggs were not good. There needs to be homemade not store bought frozen . Everything else was good
4.0分
家庭亲子
There was what looked like mold on the wall by the tub. The plug beside the bed did not work.
1.0分
其他
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When we arrived the Lady at the front desk was really nice. She did complain to us about the Hotel and how horrible the pay was and how limited they are with staff. They only have one lady that does the cleaning and pretty much 3 other workers running this place. Breakfast was extremely limited. Pretty much you had your choice of cereal, orange juice, bagels and coffee. Once we went to the room, there was a weird smell in the hallway and in the room. Cleanliness is definitely not a thing for them. There was hair in the bathroom, socks hanging in the closet, urine in the toilet, bathtub looked like it had not been scrubbed ever it was just horrible. We had to go buy flip flops just to shower. Parking was okay.
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酒店回复: Thank you for taking the time to share your experience, and I want to sincerely apologize for the discomfort and disappointment you encountered during your stay.While I’m glad to hear our front desk associate greeted you warmly, the cleanliness issues you described are unacceptable and far below the standards we strive to uphold. I’m especially sorry that you felt compelled to purchase flip flops just to feel comfortable using the shower.Please know that your experience has been shared with our team, and we’re committed to making meaningful changes. Your comfort and trust mean everything to us.
3.0分
家庭亲子
Room was okay, had a strong odor upon entering and looks like the room had not been vacuumed
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酒店回复: Thank you for sharing your feedback. I'm truly sorry to hear that your room did not meet expectations upon arrival. A fresh and clean environment is fundamental to a comfortable stay, and I regret that we fell short in this instance.Please know that I’ve addressed your concerns with our team to ensure this is promptly corrected and prevented moving forward. If there’s anything we can do to make it up to you or assist further, we’d be grateful for the opportunity.We appreciate your honesty and hope to welcome you back with a much-improved experience.
5.0分
其他
The staff was extremely friendly and I felt like I was valued in picking the Best Western for my stay.
酒店回复: Thank you for your feedback
5.0分
其他
It was a very nice place. For the price we got much more than we were expecting.
酒店回复: Thank you for your feedback
5.0分
家庭亲子
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It turned out to be very quiet even though there were two or three bus loads of teenagers on a sports related trip.
It is just across the street from two very nice eating establishments.
没有水
优秀的啤酒
The room was not very clean. Yucky stuff on the floor and wall next to bed. Bedding had holes and was stained. Room smelled like cigarette smoke. Person who checked us in was nice. The breakfast was nice!
The internet wasn’t the greatest. I couldn’t look certain things up until I got outside of hotel. For breakfast the sausage and gravy was on but the eggs were not good. There needs to be homemade not store bought frozen . Everything else was good
There was what looked like mold on the wall by the tub. The plug beside the bed did not work.
When we arrived the Lady at the front desk was really nice. She did complain to us about the Hotel and how horrible the pay was and how limited they are with staff. They only have one lady that does the cleaning and pretty much 3 other workers running this place. Breakfast was extremely limited. Pretty much you had your choice of cereal, orange juice, bagels and coffee. Once we went to the room, there was a weird smell in the hallway and in the room. Cleanliness is definitely not a thing for them. There was hair in the bathroom, socks hanging in the closet, urine in the toilet, bathtub looked like it had not been scrubbed ever it was just horrible. We had to go buy flip flops just to shower. Parking was okay.
Room was okay, had a strong odor upon entering and looks like the room had not been vacuumed
The staff was extremely friendly and I felt like I was valued in picking the Best Western for my stay.
It was a very nice place. For the price we got much more than we were expecting.
It turned out to be very quiet even though there were two or three bus loads of teenagers on a sports related trip.
It is just across the street from two very nice eating establishments.