酒店回复: Dear Antuan,Thank you for taking the time to share your feedback. We sincerely apologize for the water issue you experienced during your stay. We understand how important this is and regret any inconvenience it may have caused. Please know that we have already addressed the situation and are working diligently to ensure that it does not happen again.We truly value your feedback, and we're grateful for your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a seamless and enjoyable stay.Warm regards,General ManagerArielleBestWestern
5.0分
其他
原文
翻译提供方：Google
优秀的啤酒
5.0分
其他
The staff was extremely friendly and I felt like I was valued in picking the Best Western for my stay.
酒店回复: Thank you for your feedback
5.0分
其他
It was a very nice place. For the price we got much more than we were expecting.
酒店回复: Thank you for your feedback
5.0分
家庭亲子
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It turned out to be very quiet even though there were two or three bus loads of teenagers on a sports related trip.
It is just across the street from two very nice eating establishments.
酒店回复: Thank you for your feedback
1.0分
其他
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How to not get repeat customers
Hotel pool shut down but wasn't told untill check in. Lost 50 dollar deposit, staff said a sheet had a small blue and red dot on it. I feel that was completely made up. I think I should have at least my deposit refunded, because it was a bad experience from the check in
4.0分
其他
Checks all the boxes
Clean and quiet room. Staff was friendly and helpful. Would stay here again.
酒店回复: Thank you for your response.
3.0分
其他
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Front manager was great. Upset customer in front of me checking in. She kept her calm and tried her best to make things better (not right, better) for the customer who had used a 3rd party booking site to book.
Super friendly with the customer and me. Very professional.
Room was ok. Smelled like popcorn. Not bad, just not what I want to smell. Bathtub was dirty. Shower curtain had stains on it. Tub corners had dirt. And hair above the shower rod.
Bed was comfy.
1.0分
家庭亲子
The room we were given had never been cleaned. The bed wasn't made and there was trash in the room
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酒店回复: I sincerely apologize for the condition of your room upon arrival. This is not the experience we aim to provide, and I will be addressing this with our team. Thank you for your feedback!
5.0分
家庭亲子
Staff was friendly and accommodating! Room was clean. No complaints from me!
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酒店回复: Thank you so much for your kind words. We're delighted to hear that you found our staff friendly and accommodating, and that your room met your expectations for cleanliness and comfort. It’s always rewarding to know our efforts made your stay enjoyable.We truly appreciate you taking the time to share your experience, and we look forward to welcoming you back again soon.
没有水
优秀的啤酒
The staff was extremely friendly and I felt like I was valued in picking the Best Western for my stay.
It was a very nice place. For the price we got much more than we were expecting.
It turned out to be very quiet even though there were two or three bus loads of teenagers on a sports related trip.
It is just across the street from two very nice eating establishments.
How to not get repeat customers
Hotel pool shut down but wasn't told untill check in. Lost 50 dollar deposit, staff said a sheet had a small blue and red dot on it. I feel that was completely made up. I think I should have at least my deposit refunded, because it was a bad experience from the check in
Checks all the boxes
Clean and quiet room. Staff was friendly and helpful. Would stay here again.
Front manager was great. Upset customer in front of me checking in. She kept her calm and tried her best to make things better (not right, better) for the customer who had used a 3rd party booking site to book.
Super friendly with the customer and me. Very professional.
Room was ok. Smelled like popcorn. Not bad, just not what I want to smell. Bathtub was dirty. Shower curtain had stains on it. Tub corners had dirt. And hair above the shower rod.
Bed was comfy.
The room we were given had never been cleaned. The bed wasn't made and there was trash in the room
Staff was friendly and accommodating! Room was clean. No complaints from me!