酒店回复: Hi Jason! Thank you for staying with us and for taking the time to share your feedback. I sincerely apologize that we weren't able to accommodate your request for a top-floor room as expected. We always strive to meet our guests' preferences, and I regret that we fell short in this instance. I truly appreciate your patience. We value you as our guest and hope to have an opportunity to provide you with a better experience in the future.
酒店回复: Thank you taking the time to let us know about your experience. We appreciate the opportunity to improve our services and training. We hope to see you again soon that we can offer you the professional service you deserve.
盐湖城市中心万豪 AC 酒店 10/10！员工、食物和酒吧服务都很棒！我向所有想在盐湖城找住处的人推荐这家酒店！
酒店回复: Thank you! We appreciate you!
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走错房间
但是一个有 2 张床的房间，他们给了我有一张床的房间，我有 3 个孩子，所以我们非常不舒服
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酒店回复: Thank you so much for taking the time to tell us about your experience. We appreciate your honesty and will look into this error that transpired. We are always working to improve our services. Please reach out to me if you return to the area.
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翻译提供方：Google
接待处说要清空汽车，因为有入室盗窃行为
这里应该有安全的停车场
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酒店回复: Our indoor and outdoor parking are shared spaces amongst local businesses. There are safety features of both and do not have frequent car break ins. However we do like to remind our guests to be cautious of leaving valuable inside their vehicle as hotels in general are a known target and downtown is busy with foot traffic. We felt that by reminding our guests of best safety practices, we were caring about their well-being and ensuring an enjoyable trip. We are not warning them that our facilities are unsafe. I am sorry this was not understood at check in. I encourage you to follow this safety practice regardless of the hotels you stay at in the future for your peace of mind. I hope you have safe future travels and wish you the best.
酒店回复: Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the housekeeping leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
服务很好 很热情免费咖啡茶水 洗护用品都很不错 在位置很方便 停车场很安全
这是一家非常棒的酒店，房间非常干净，也很安静。提供的欧式早餐很丰盛，有新鲜水果、羊角面包、奶酪和果汁。如果需要，还可以点零点菜单。房间很干净，床也很舒服，但酒店真正的亮点在于员工，从前台到酒吧招待，每个人都非常友善和乐于助人。我非常喜欢这家酒店，已经住过两次了，下次来这座城市还会选择这里。
酒店很棒，但不如承诺的那样。
酒店很棒。然而，我在入住前联系过他们，要求预订一间顶层房间。酒店回复说，已经为我预订了顶层的房间，一切都安排好了。但事实并非如此；房间并没有被预订，虽然我们订到了一间很棒的房间，但这并不是我们要求和承诺的那样。
一位留着黄色辫子的年轻接待员态度冷淡、疏远，表现出不屑，重复着同样的话，不听我询问酒店停车问题，第一印象是老板的接待工作做得很糟糕。酒店不错，室内设计很漂亮，很现代
粗鲁的员工
酒店很不错，位置也不错。我们遇到的问题是员工非常粗鲁。我们离开的那天早上去吃早餐，员工对待我们就像我们是个麻烦。我们拿着行李，试图找到我们的早餐券。我们找到了一张，但找不到另一张。我丈夫打算回到房间去看看，但工作人员非常生气，强迫我们支付 15 美元，买下放在第二盘的水果，然后他们才让我们离开。他们对待我们就像我们试图偷他们的食物一样，而我们显然是住在那里。我们付了钱就走了，没有吃完饭，因为我们太生气了。
盐湖城市中心万豪 AC 酒店 10/10！员工、食物和酒吧服务都很棒！我向所有想在盐湖城找住处的人推荐这家酒店！
走错房间
但是一个有 2 张床的房间，他们给了我有一张床的房间，我有 3 个孩子，所以我们非常不舒服
接待处说要清空汽车，因为有入室盗窃行为
这里应该有安全的停车场
一切都很好，没有任何抱怨
房间感觉不干净，地板上有奇怪的棕色液体，门口有一颗奇怪的胶囊药丸，淋浴门上有手印，椅子上有头发，另一把椅子上有面包屑。工作人员很友善，但让人不舒服