酒店回复: Thank you for your feedback and for choosing to stay with us. We're thrilled to hear you enjoyed our location and found the room and bed comfortable. We sincerely apologize for the noise disturbance from the courtyard area — your comfort is very important to us, and we regret that this impacted your rest. On your next visit, we’d be happy to place you in a quieter area of the hotel away from the courtyard. We look forward to welcoming you back and ensuring an even more relaxing stay.

酒店回复: Thank you for taking the time to share your experience. We're glad to hear our front desk team provided courteous service, but we sincerely apologize for the cleanliness issues you encountered and the disappointment with your room condition. This is certainly not the standard we aim to provide, and your concerns have been shared with our housekeeping and pest control teams for immediate attention.We also understand the frustrations that can come with third-party bookings and their limited flexibility. Regardless of how a reservation is made, every guest deserves the same level of care and comfort, and we’re sorry if you felt otherwise.We appreciate your feedback and hope you’ll consider giving us another opportunity to provide the stay you expected and deserve.

酒店回复: Thank you for taking the time to share your experience with us. We’re so glad to hear that your check-in was smooth and that our team member made you feel welcome. It’s also wonderful to know you found the hotel and your room to be clean and spacious.We truly appreciate your feedback regarding the shower. We understand how important comfort is, especially in such a personal space, and we apologize for any inconvenience caused by the size and layout. Your comments are valuable and will be shared with our team as we continually look for ways to enhance the guest experience.We hope to welcome you back in the future and would be happy to accommodate a room with a different layout if available.

酒店回复: Thank you for your feedback, I will make sure that management is aware of this.

酒店回复: ¡Muchísimas gracias por su calificación perfecta de 10/10! Nos alegra saber que disfrutó tanto de su estancia. Nuestro equipo se esfuerza por brindar un servicio y una comodidad excepcionales, y siempre es maravilloso ver que esto se refleja en los comentarios de nuestros huéspedes.

酒店回复: We sincerely appreciate your positive feedback! It’s great to know you found our newly renovated property comfortable, convenient, and a great value. Our team takes pride in providing friendly and helpful service, and your comments mean a lot. We look forward to your next stay with us.

酒店回复: Thank you for your continued loyalty and for recognizing our front desk and kitchen teams! We truly appreciate your kind feedback and are so glad to know each visit leaves a positive impression. We look forward to hosting you again on your next stay