酒店回复: Dear Roxana, Thank you for the good review. I am sorry the pool temperature was cooler than usual. It turns out one of our heaters wasn't working. This has been repaired, and the pool is back to a comfortable temperature. Have a good day.
5.0分
家庭亲子
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Front desk staff are always very kind and cheerful. We stay here Everytime we are passing through and they have been lovely ever time. Room is always clean and cozy
酒店回复: What a sweet baby!! Thank you for staying with us:)
5.0分
其他
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Really friendly staff at the front desk. What a great way to start my visit! The room was also clean and comfortable. I travel through her frequently, and I will definitely be back!
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酒店回复: Thank you so much for the great review! Come back and see us again soon:)
4.0分
其他
Comfortable bed, clean and big rooms. Walls are thin and can hear people in the hallways.
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酒店回复: We are so sorry you could hear people in the hallway! It was a busy weekend:)
4.0分
其他
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Clean comfortable room. Staff very helpful.
Egg options were not good at all.
Orange juice was mostly water and toaster broken. Was clean though and the waffles were very good. Great coffee
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酒店回复: Holli, Thank you for the good rating. I am glad you found your overall accommodations and the staff to your satisfaction. I am sorry you didn't care for the orange juice or egg option. Have a good day.
5.0分
其他
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The room was really nice. My wife and I are both very tall and it was nice to be able to take a shower and stand underneath the shower head. Plenty of hot water. The morning breakfast was great too. Our only complaint was as my wife put it, the bed was a slab of concrete. She didn’t sleep very well and I slept ok but woke up with a stiff neck. Other than that we both liked our stay and would come again if we are in the Omaha area.
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酒店回复: Oh no!! A hard mattress is not good! We will see what we can do the next time you stay:)
5.0分
其他
Room was spacious and clean. Staff was kind and made check in and check out easy.
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酒店回复: Thank you for your positive feedback. We hope to welcome you back soon:)
4.0分
其他
Staff was so kind and helpful, convenient area and lots of safe parking. Also had fun cute robot security in the parking lot
酒店回复: Our staff is amazing!! Tahnk you for staying with us:)
3.0分
其他
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There were 2 things that were a problem.
1) A cricket in the bathroom ceiling vent kept us awake most the night. It made us feel that there were bugs in the ceiling and walls all around us.
2) We felt trapped with only one place to eat dinner. Our GPS couldn't get us to the hotel without a lot of false turns. We didn't want to venture out at night to find another place to eat because we were concerned about finding our way back.
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酒店回复: I am sorry you could not enjoy your evening with us. This is certainly not a typical experience at our hotel. We strive to provide a peaceful and restful experience for our guests. I hope you will give us another opportunity to serve you in the future. Have a good day!
5.0分
其他
Clean and comfortable Room, coffee available all the times , breakfast really good .
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酒店回复: Thank you for the great rating and positive comments. Making you happy makes us happy. We hope your travels bring you back to the Council Bluffs area soon. Have a good day!
泳池的水很冷，显然他们没有加热，我的孩子无法享受。
Front desk staff are always very kind and cheerful. We stay here Everytime we are passing through and they have been lovely ever time. Room is always clean and cozy
Really friendly staff at the front desk. What a great way to start my visit! The room was also clean and comfortable. I travel through her frequently, and I will definitely be back!
Comfortable bed, clean and big rooms. Walls are thin and can hear people in the hallways.
Clean comfortable room. Staff very helpful.
Egg options were not good at all.
Orange juice was mostly water and toaster broken. Was clean though and the waffles were very good. Great coffee
The room was really nice. My wife and I are both very tall and it was nice to be able to take a shower and stand underneath the shower head. Plenty of hot water. The morning breakfast was great too. Our only complaint was as my wife put it, the bed was a slab of concrete. She didn’t sleep very well and I slept ok but woke up with a stiff neck. Other than that we both liked our stay and would come again if we are in the Omaha area.
Room was spacious and clean. Staff was kind and made check in and check out easy.
Staff was so kind and helpful, convenient area and lots of safe parking. Also had fun cute robot security in the parking lot
There were 2 things that were a problem.
1) A cricket in the bathroom ceiling vent kept us awake most the night. It made us feel that there were bugs in the ceiling and walls all around us.
2) We felt trapped with only one place to eat dinner. Our GPS couldn't get us to the hotel without a lot of false turns. We didn't want to venture out at night to find another place to eat because we were concerned about finding our way back.
Clean and comfortable Room, coffee available all the times , breakfast really good .