I tried calling several times to cancel my reservation through phone and online and it was never done.
I’ve been charged and never stayed there.
5.0分
情侣出游
Nice hotel. Jason greeted us and was so friendly.
The young lady who worked ar our morning bfast did an awesome job keeping everything filled for the guests.
5.0分
其他
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The staff are really nice people that are very helpful. The hotel was very clean. They offered a decent breakfast. I will definitely stay at this location the next time I'm in the area.
4.0分
其他
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A Tired, Old Hotel with Recent Updates
This is a former Rodeway Inn, so the property looks tired and old, even though the finishes inside have been recently updated...lots of weeds and lack of nice landscaping, and not a nice parking lot area. Trash, weeds, overgrowth, etc., all around the property perimeter. It reminds me of the saying, "You can put lipstick on a pig, but it's still a pig." For example, in our room, the new carpet was shoddily installed, with gaps between the carpet and baseboards. They slapped some new carpet, furniture, and finishes in the rooms, but the bones are old, and you can tell. The elevator was gross. But the hotel interior and rooms were at least clean, so there's that. The staff was friendly and welcoming, and the breakfast was decent, and the food area was very clean. Overall, both positives and negatives, but I don't think the rating/reviews were honestly reflective of the actual property.
5.0分
情侣出游
The ratings were all 10s and they NAILED IT. Beds are so nice and place so quiet we slept til 9 am! Worth the drive off I-80!!!
3.0分
其他
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Carpet was disgusting my toddlers feet were black from walking around barefoot they recently renovated the hotel and did a terrible job wall paper peeling faucet loose. I had to unplug the phone because it ring both nights we were there around 10 waking up everyone
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酒店回复: Thank you for your time in reviewing our hotel. I am glad you enjoyed your stay. The carpets in your room were cleaned after your stay.
5.0分
其他
The room and bathroom was very clean and nice. The breakfast bar was way above average. Could not ask for anything more. Job well done.
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酒店回复: Thank you for your time in reviewing our hotel. I am glad you enjoyed your stay and our breakfast options. Looking forward to seeing you again.
5.0分
家庭亲子
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staff was amazing, very clean, very comfy, beds were comfy, and the pillows... i sleep with several pillows, i travel with at least 2 pillows because most hotels do not have enough pillows, each queen bed had 4 HUGE pillows, breakfast was good but the coffee was amazing... and available 24/7, always fresh and hot
5.0分
家庭亲子
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This hotel is run by a professional staff, not a foreign family. Noticeably better. Everything at the hotel and the room was clean and in working order. The breakfast was flavorful, nutritious and well stocked. The staff was very helpful and friendly. I enjoyed my 6 day stay.
5.0分
家庭亲子
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All Staff were very helpful and friendly. Jason, the manager, was attentive and shared local dining options as well as location for an event we were attending. Property itself had been recently renovated and rooms were clean and comfortable. Would recommend and would definitely stay here again if needed.
Ignoring Issue
I tried calling several times to cancel my reservation through phone and online and it was never done.
I’ve been charged and never stayed there.
Nice hotel. Jason greeted us and was so friendly.
The young lady who worked ar our morning bfast did an awesome job keeping everything filled for the guests.
The staff are really nice people that are very helpful. The hotel was very clean. They offered a decent breakfast. I will definitely stay at this location the next time I'm in the area.
A Tired, Old Hotel with Recent Updates
This is a former Rodeway Inn, so the property looks tired and old, even though the finishes inside have been recently updated...lots of weeds and lack of nice landscaping, and not a nice parking lot area. Trash, weeds, overgrowth, etc., all around the property perimeter. It reminds me of the saying, "You can put lipstick on a pig, but it's still a pig." For example, in our room, the new carpet was shoddily installed, with gaps between the carpet and baseboards. They slapped some new carpet, furniture, and finishes in the rooms, but the bones are old, and you can tell. The elevator was gross. But the hotel interior and rooms were at least clean, so there's that. The staff was friendly and welcoming, and the breakfast was decent, and the food area was very clean. Overall, both positives and negatives, but I don't think the rating/reviews were honestly reflective of the actual property.
The ratings were all 10s and they NAILED IT. Beds are so nice and place so quiet we slept til 9 am! Worth the drive off I-80!!!
Carpet was disgusting my toddlers feet were black from walking around barefoot they recently renovated the hotel and did a terrible job wall paper peeling faucet loose. I had to unplug the phone because it ring both nights we were there around 10 waking up everyone
The room and bathroom was very clean and nice. The breakfast bar was way above average. Could not ask for anything more. Job well done.
staff was amazing, very clean, very comfy, beds were comfy, and the pillows... i sleep with several pillows, i travel with at least 2 pillows because most hotels do not have enough pillows, each queen bed had 4 HUGE pillows, breakfast was good but the coffee was amazing... and available 24/7, always fresh and hot
This hotel is run by a professional staff, not a foreign family. Noticeably better. Everything at the hotel and the room was clean and in working order. The breakfast was flavorful, nutritious and well stocked. The staff was very helpful and friendly. I enjoyed my 6 day stay.
All Staff were very helpful and friendly. Jason, the manager, was attentive and shared local dining options as well as location for an event we were attending. Property itself had been recently renovated and rooms were clean and comfortable. Would recommend and would definitely stay here again if needed.