Good hotel and location, friendly staff. Our suite had a full kitchen with fridge, dishwasher, and utensils.
3.0分
商务出差
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Rooms are very clean and nice, pool was not in operations, grills had holes burned in them. 1 didn’t work and the other barely worked. We had a large group of parents and kids who booked here for the pool and they shut it down Saturday morning. Very disappointing after spending that much money to swim at the pool. We booked 10 rooms there just because it had the indoor pool
4.0分
家庭亲子
Right in the middle of it all. Chuck went above and beyond to make sure everything thing worked perfectly and always had a smile and hello.
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酒店回复: Thank you so much for your kind words. Please if in the future you decide to stay with us come see me and I'll try to accommodate you just for your loyalty.
4.0分
家庭亲子
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Rooms were comfortable. The mirror in the bathroom was great. The staff was excellent. They went out of their way to make it easy for us. We were all senior citizens.
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酒店回复: Thank you so much for your kind words. Please if in the future you decide to stay with us come see me and I'll try to accommodate you just for your loyalty.
3.0分
其他
Our room was right by the elevator so nonstop noise from the elevator. Very disappointing.
5.0分
朋友出游
Staff friendly, clean rooms. 15 min from downtown Louisville
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酒店回复: Thank you so much for your kind words. Please if in the future you decide to stay with us come see me and I'll try to accommodate you just for your loyalty.
5.0分
家庭亲子
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My husband and I have stayed here twice in the last couple of years. Its a great place to stay with great staff. I might suggest some larger bowls in the cabinets and maybe a frying pan as well. Overall great place to stay.
3.0分
家庭亲子
Property seemed pretty runned down. Drawers broken on dresser, bathroom not properly cleaned. Staff was friendly
5.0分
商务出差
GM Kimberly and her staff took care of us during tornado watch.
Excellent customer service
4.0分
其他
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Pleasant
The hotel is located in a very convenient area with plenty of stores and restaurants. The staff were friendly; the room was spacious and clean. The bed was somewhat comfortable. I enjoyed working out in the gym. Plenty of parking; appeared to be a safe and quiet area.
Good hotel and location, friendly staff. Our suite had a full kitchen with fridge, dishwasher, and utensils.
Rooms are very clean and nice, pool was not in operations, grills had holes burned in them. 1 didn’t work and the other barely worked. We had a large group of parents and kids who booked here for the pool and they shut it down Saturday morning. Very disappointing after spending that much money to swim at the pool. We booked 10 rooms there just because it had the indoor pool
Right in the middle of it all. Chuck went above and beyond to make sure everything thing worked perfectly and always had a smile and hello.
Rooms were comfortable. The mirror in the bathroom was great. The staff was excellent. They went out of their way to make it easy for us. We were all senior citizens.
Our room was right by the elevator so nonstop noise from the elevator. Very disappointing.
Staff friendly, clean rooms. 15 min from downtown Louisville
My husband and I have stayed here twice in the last couple of years. Its a great place to stay with great staff. I might suggest some larger bowls in the cabinets and maybe a frying pan as well. Overall great place to stay.
Property seemed pretty runned down. Drawers broken on dresser, bathroom not properly cleaned. Staff was friendly
GM Kimberly and her staff took care of us during tornado watch.
Excellent customer service
Pleasant
The hotel is located in a very convenient area with plenty of stores and restaurants. The staff were friendly; the room was spacious and clean. The bed was somewhat comfortable. I enjoyed working out in the gym. Plenty of parking; appeared to be a safe and quiet area.