酒店回复: Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. We hope you will consider staying with us again.
1.0分
其他
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翻译提供方:Google
一点都不喜欢前面着火
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酒店回复: Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience.
4.0分
其他
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Staff was friendly and helpful. Rooms were pretty clean. Bathroom tile makes the floor look like it's always dirty and some of the fixtures and grout in the bathroom could use cleaning or replacing
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酒店回复: Thanks for your review. Cleanliness is an important standard of service at Hampton Inn & Suites. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.
孩子帮我们订的,周围环境好,可到河边散步。
房间很棒,员工也很友好。有免费班车服务。离几个景点都很近。视野很好。
房间做的不错啊
环境不错,卫生情况也还可以,室内温度有点低,空调一般
不推荐。
开车到纽瓦克机场至少需要 20 分钟,没有班车。
早餐非常简单。
前台服务不够好。
我的信用卡在入住时被拒了。我又给了蒂姆三张卡,全部被拒。我说问题出在他们那边,他粗鲁地拒绝了我,并让我打电话给我的银行。直到下一位客人也遇到同样的情况,蒂姆才打电话“找人”询问。问题出在希尔顿酒店。花了一个小时才修好。
缺乏清洁
霉味弥漫,电梯地板脏兮兮的,因为有异味需要换房间,客房服务人员未经通知就来“清扫”浴室,没有按照要求安排到相邻的房间
酒店位置很好,停车也很方便。但是床垫很差劲,餐厅里的椅子也很糟糕。
一点都不喜欢前面着火
Staff was friendly and helpful. Rooms were pretty clean. Bathroom tile makes the floor look like it's always dirty and some of the fixtures and grout in the bathroom could use cleaning or replacing