酒店回复: Thank you for sharing your feedback. We are glad you enjoyed your stay, and we sincerely apologize for the issues you encountered during your stay. We take guest comfort seriously, we value your input, and we would put things in place to ensure the issue is fixed. we hope to welcome you back with a much better experience.
4.0分
情侣出游
原文
翻译提供方：Google
在这里住了一晚。
从外面看，它几乎荒废了，但里面非常漂亮，房间宽敞，而且相对安静。
强烈推荐通过。
4.0分
其他
原文
翻译提供方：Google
可惜员工不太友好！（前台、泳池）
除此之外，酒店很棒，位置绝佳
1.0分
朋友出游
原文
翻译提供方：Google
不好。前台没有毛巾，我们让他们去泳池拿，但他们也没有。很失望
4.0分
情侣出游
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The person that was at the front desk was rude. I had a king size room. When I get there, and check in he acts like everything was fine. When I get to my room the room was two queen size beds. I called front desk and asked why that is he states it was already full. Which is understood but he never told me that before I got into the room that I paid for a king size bed for. He just expected me to be ok with it without telling me before I got into the room.
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酒店回复: Thank you for your feedback, we are very sorry to hear about your experience with our front desk team and the room type issue. This is not the level of service we aim to provide; your feedback has been reviewed with our team. We hope to host you again for a much better experience.
5.0分
其他
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Great hotel overall. We enjoyed our stay. The only issue we had with the hotel is the sink and toilet were draining very slowly. As in the sink would fill up with water in about 10 seconds and take well over a minute to drain.
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酒店回复: Thank you for sharing your feedback. We are glad you enjoyed your stay, and we sincerely apologize for the issues you encountered during your stay. We take guest comfort seriously, we value your input, and we would put things in place to ensure the issue is fixed. we hope to welcome you back with a much better experience.
不为人知的地方，却非常方便。
周围环境一般，房间比较老旧
一切都很好
如果可以给零星，我一定会给。酒店和照片上看起来不一样。因为我是一名老师，整个夏天都在工作，所以在返校季结束前，我只想在泳池边放松几天，好好休息一下。晚上9点办理入住时，我看到一条通知，上面写着“泳池关闭”。我询问前台工作人员，她确认两个泳池都关闭了，因为需要州政府检查。当我提到酒店网站或第三方预订服务上都没有公布这个消息时，她耸了耸肩，回答说“你可以取消”。任何头脑正常的人都知道，在已经花掉850美元的情况下，在这么短的时间内预订另一家酒店是非常困难的。第一点：虽然房间有空调，但大堂和走廊没有。第二点：客房服务人员从来没有来打扫过我的房间。我们结束了一天的旅行回来后，不得不多等了一个小时，酒店工作人员才找到一套毛巾给我们洗澡用，因为他们说“没有毛巾了”，而我至今还没收到毛巾。三等奖。之后，我向*******投诉，酒店管理层却拒绝给我任何积分或部分退款，以弥补我入住期间的不便。我再也不会来这家酒店了。我经常住万豪酒店，但这次绝对是我最糟糕的经历。
糟糕透了的地方！我试图取消另一个预订，但他们一直不回复*****。房间糟糕透顶（满是霉点），噪音很大，前台人员根本不接电话。完全不推荐。听听那些差评，它们都是真的。
在这里住了一晚。
从外面看，它几乎荒废了，但里面非常漂亮，房间宽敞，而且相对安静。
强烈推荐通过。
可惜员工不太友好！（前台、泳池）
除此之外，酒店很棒，位置绝佳
不好。前台没有毛巾，我们让他们去泳池拿，但他们也没有。很失望
The person that was at the front desk was rude. I had a king size room. When I get there, and check in he acts like everything was fine. When I get to my room the room was two queen size beds. I called front desk and asked why that is he states it was already full. Which is understood but he never told me that before I got into the room that I paid for a king size bed for. He just expected me to be ok with it without telling me before I got into the room.
Great hotel overall. We enjoyed our stay. The only issue we had with the hotel is the sink and toilet were draining very slowly. As in the sink would fill up with water in about 10 seconds and take well over a minute to drain.