酒店回复: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
5.0分
商务出差
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The staff was wonderful! And took care of our needs! The room was clean, and very comfortable!! The bedding was clean and very warm! The pool was warm and clean, and the hot tub worked! Greatly enjoy our stay there!!
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酒店回复: Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
3.0分
其他
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Stay was ok but not so much the breakfast
The staff at chain did not recognize me as a member of IGH like she did the customer before me. Breakfast needs to be hotter
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酒店回复: Dear Guest, Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our guests deserve.
5.0分
其他
Hot tub was warm. Staff was pleasant but not extra friendly. Rooms were very clean. Breakfast was decent. Juice was very sweet.
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酒店回复: Dear Guest, Thank you for taking a moment to share your experience at Holiday inn express. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon.
5.0分
商务出差
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Parking was very easy. Items for hot breakfast were really good. Very nice selection.
Staff was excellent. Room was wonderful. Bed very comfortable. Air conditioner worked flawlessly. Will stay here again!
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酒店回复: Dear Guest, Thank you for taking a moment to share your experience at Holiday inn express. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon.
4.0分
情侣出游
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The room was very clean. It is starting to show some wear in places. The bed was comfortable and we slept well. There were several restaurants close by. The breakfast at the hotel was good. The second morning there the food was not getting switched out when it was getting low. Overall, it was a good place to stay.
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酒店回复: Dear Guest, Thank you for leaving a review. We’re so glad you were able to visit us at Holiday Inn Express. Our team is always working to offer the best service to our guests. We hope you stay with us in future.
5.0分
家庭亲子
Amazing, kind and hospitable staff! Our room was extremely clean. Everyone was very nice :) Will be spending every fair weekend here!
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酒店回复: Dear guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
5.0分
其他
Wonderful stay , clean and nice staff. They really made me feel welcome . Good breakfast and love the jetted tub.
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酒店回复: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
4.0分
家庭亲子
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The rooms were clean and we loved having a keurig, a microwave, and a small fridge. The fitness center, pool, and hot tub was nice. Breakfast was very good, we had biscuits and gravy and eggs and potatoes which were very good. The only complaint we have is the noise: barking dogs, kids running up and down the hall at midnight and in the room above us, and the neighbors tv blasting at 5am.
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酒店回复: Dear Guest, Thank you for taking the time to share your recent experience with us. In your comments, you mentioned that your stay was interrupted by a loud disturbance caused by other guest outside the hallway. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience. It was a pleasure to have you. I hope you will give us another chance to regain your confidence and take care of all your traveling needs.
4.0分
其他
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Pleasure trip to Colorado.
There was mold around the caulking on the upper part of the bathtub. Also seemed to be some mold around portions of the bathroom floor.
There were strips of tape on the room ceiling.
The bottom of the toilet lid was yellow with stain.
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酒店回复: Dear guest, Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves when you in town.
非常好
The staff was wonderful! And took care of our needs! The room was clean, and very comfortable!! The bedding was clean and very warm! The pool was warm and clean, and the hot tub worked! Greatly enjoy our stay there!!
Stay was ok but not so much the breakfast
The staff at chain did not recognize me as a member of IGH like she did the customer before me. Breakfast needs to be hotter
Hot tub was warm. Staff was pleasant but not extra friendly. Rooms were very clean. Breakfast was decent. Juice was very sweet.
Parking was very easy. Items for hot breakfast were really good. Very nice selection.
Staff was excellent. Room was wonderful. Bed very comfortable. Air conditioner worked flawlessly. Will stay here again!
The room was very clean. It is starting to show some wear in places. The bed was comfortable and we slept well. There were several restaurants close by. The breakfast at the hotel was good. The second morning there the food was not getting switched out when it was getting low. Overall, it was a good place to stay.
Amazing, kind and hospitable staff! Our room was extremely clean. Everyone was very nice :) Will be spending every fair weekend here!
Wonderful stay , clean and nice staff. They really made me feel welcome . Good breakfast and love the jetted tub.
The rooms were clean and we loved having a keurig, a microwave, and a small fridge. The fitness center, pool, and hot tub was nice. Breakfast was very good, we had biscuits and gravy and eggs and potatoes which were very good. The only complaint we have is the noise: barking dogs, kids running up and down the hall at midnight and in the room above us, and the neighbors tv blasting at 5am.
Pleasure trip to Colorado.
There was mold around the caulking on the upper part of the bathtub. Also seemed to be some mold around portions of the bathroom floor.
There were strips of tape on the room ceiling.
The bottom of the toilet lid was yellow with stain.