酒店回复: Gracias por la maravillosa reseña y los comentarios útiles.
3.0分
家庭亲子
原文
翻译提供方：Google
房间不是每天打扫一次，而是每三天打扫一次，我住的九个晚上只打扫过两次。
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酒店回复: Lamentamos que esta haya sido tu experiencia. Seguiremos trabajando para mejorarla.
3.0分
其他
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The staff was lovely and the room was fine.
We were put on the first floor and while the side door had a sign that you need your key to enter at all hours, it was open and anyone could enter. It also slammed all night long making our door rattle and it sounded like someone was trying to enter our room.
I would ask not to be put on the first floor if you stay here, it's quite unsafe to let anyone wander in and out of the side door of the hotel.
When we left in the morning, I noticed it was because someone had placed a rock there to keep the door open. This means staff does NOT check the property at all, either.
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酒店回复: Thank you for your review and feedback. Our guests and their security is one of our top priorities, and we're disappointed we fell short. We will address this with the entire team as they should be walking the property to ensure everything is in order. Thank you for bringing this to our attention, and we hope you give us another chance in the future.
4.0分
其他
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Clean. Staff friendly and attentive. Location close access to wherever we wished to go. Breakfast good except for pancake machine. Pancakes came out like crapes. Please replace or switch to waffle machine(lol). Would stay again!
酒店回复: Thank you for your kind words!
1.0分
商务出差
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We reserved 2 bedrooms. But the shower was broken.
Then we switched to another room.
The room had only one bed and no bathtub. And the shower doesn't work for hot water. And the room smells moldy. We had to share only one bed; one of them fell out of the bed.
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酒店回复: We sincerely apologize this was your experience. This is not typical of our hotel, but we will work hard to improve moving forward.
4.0分
家庭亲子
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One less star because there were hair in the bed and hair in the bathroom.
The breakfast was decent a typical continental breakfast but wish they had the Plain No Sugar Added Oatmeal. Nice that there was fan in the bathroom. Next time if I do come I will bring my own soap and shampoo because they use Dove liquid shampoo and soap, the scent was really strong. If you are sensitive to smell maybe bring your own.
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酒店回复: Thank you for the wonderful review and helpful feedback! We always appreciate helpful feedback from our guests, as we are always looking for ways to improve the customer experience. Thanks again, and we hope to see you again soon.
4.0分
其他
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Comfortable but hotel had issues
Bathroom looked clean but toothpaste in the sink!?!? And floor was not cleaned good. I wiped it down and it’s ok. When checking in another client was being moved to a new room as sir not working in his room. Mine is ok but my sisters room was not working they discovered after settling in. Too late to move so was not a comfortable night for them! We Woke up during the nite to smell of smoke! Called desk to be told it’s bring checked on. After getting dressed in case we needed to evacuate I called again to be told someone in the next room burned food in the micros🙄
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酒店回复: Thank you for your wonderful review and helpful feedback. We appreciate you bringing these issues to our attention, and we will work on improving moving forward.
5.0分
其他
Nice quiet clean stay. Perfect for our 2 day / 1 night trip for a college visit to Monmouth University for our son.
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酒店回复: Thank you so much! We're thrilled you had a wonderful stay while visiting your son.
房间整洁，宽敞。周围谈不上风景，但是看出去很舒服。早餐没有花里胡哨，但是味道还是可以的。遇到了一些问题，服务人员态度都很好！
房间大 唯一是空调不能关 噪音大
我们住了一晚。沙发床坏了，我儿子被滚轮弄伤了。房间里的空调坏了，但他们解决了问题，并把我们换到了另一个房间，给了我们一晚免费住宿。经理非常友好，知识渊博。
房间不是每天打扫一次，而是每三天打扫一次，我住的九个晚上只打扫过两次。
The staff was lovely and the room was fine.
We were put on the first floor and while the side door had a sign that you need your key to enter at all hours, it was open and anyone could enter. It also slammed all night long making our door rattle and it sounded like someone was trying to enter our room.
I would ask not to be put on the first floor if you stay here, it's quite unsafe to let anyone wander in and out of the side door of the hotel.
When we left in the morning, I noticed it was because someone had placed a rock there to keep the door open. This means staff does NOT check the property at all, either.
Clean. Staff friendly and attentive. Location close access to wherever we wished to go. Breakfast good except for pancake machine. Pancakes came out like crapes. Please replace or switch to waffle machine(lol). Would stay again!
We reserved 2 bedrooms. But the shower was broken.
Then we switched to another room.
The room had only one bed and no bathtub. And the shower doesn't work for hot water. And the room smells moldy. We had to share only one bed; one of them fell out of the bed.
One less star because there were hair in the bed and hair in the bathroom.
The breakfast was decent a typical continental breakfast but wish they had the Plain No Sugar Added Oatmeal. Nice that there was fan in the bathroom. Next time if I do come I will bring my own soap and shampoo because they use Dove liquid shampoo and soap, the scent was really strong. If you are sensitive to smell maybe bring your own.
Comfortable but hotel had issues
Bathroom looked clean but toothpaste in the sink!?!? And floor was not cleaned good. I wiped it down and it’s ok. When checking in another client was being moved to a new room as sir not working in his room. Mine is ok but my sisters room was not working they discovered after settling in. Too late to move so was not a comfortable night for them! We Woke up during the nite to smell of smoke! Called desk to be told it’s bring checked on. After getting dressed in case we needed to evacuate I called again to be told someone in the next room burned food in the micros🙄
Nice quiet clean stay. Perfect for our 2 day / 1 night trip for a college visit to Monmouth University for our son.