酒店回复: Hello Mirna,Nos alegra saber que disfrutaste de tu estancia. Si deseas compartir más detalles sobre lo que más te gustó, estaremos encantados de escucharlo. Agradecemos tu visita y esperamos verte nuevamente en el futuro. ¡Tu satisfacción es importante para nosotros!
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翻译提供方：Google
干净又安静
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酒店回复: Hello Luis, Agradecemos mucho que comparta su experiencia positiva sobre la limpieza y la tranquilidad de nuestro hotel. Nos alegra saber que disfrutó de un ambiente agradable durante su estadía. Siempre buscamos brindar un espacio confortable para nuestros huéspedes. Su feedback es valioso para nosotros, y esperamos tener la oportunidad de recibirlo nuevamente en el futuro para brindarle otra experiencia placentera.
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非常亲切
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酒店回复: Hello Kenny, Estamos encantados de saber que apreciaste la amabilidad de nuestro personal. Nos esforzamos por brindar un servicio excepcional y tu comentario es muy valioso para nosotros. Siempre es un placer atender a nuestros huéspedes y proporcionarles una experiencia memorable. Esperamos que tu próxima visita sea igual de placentera.
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The staff at check-in were very pleasant and insured that we got a room near our family. We were happy with our room and it was clean and quiet. The waitress at the breakfast area was very welcoming and made sure we had what we needed. Breakfast was advertised to be served at 6:00 am, however, it did not arrive until after 6:30 am. We had somewhere we had to be. If I hadn't already paid for breakfast I would not have eaten there. The food was subpar in that the bacon was greasy and the other offerings were not very palatable. We would stay here again, but, we will not pay the additional $10 per person for a breakfast that was less than satisfying.
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酒店回复: Hello Kathleen,Thank you for sharing your feedback about your recent stay. We're glad to hear that you enjoyed the welcoming staff and clean accommodations. Your comments regarding breakfast have been noted, and we appreciate your honesty as it helps us to continually improve our offerings. We hope that despite this experience, you will consider staying with us again in the future to enjoy a more satisfactory visit.
房间设施完善，舒适卫生，服务周到
还可以吧，大家定这个酒店要注意，没有双床，其他的都还可以，酒店送机是每天的4点到11点，其他时间没有（也可能是我理解错误）。
前台的杰西卡和提供早餐服务的格洛丽亚都非常出色！她们都很有礼貌、很友善，而且乐于助人！
酒店员工（包括管理层、前台和客房服务人员）都非常棒，热情友好，乐于助人，而且服务周到。
酒店的家具和设施可能需要进一步改进，但总的来说，我对这次入住体验非常满意。
到达大堂后，接待员（一位戴眼镜的*****）告诉我，我的房间还没准备好，他们需要 30 多分钟才能打扫完（入住时间是下午 3 点，我下午 4 点到的）。我告诉他，根据行程安排，入住时间是下午 3 点，我甚至可以晚到一小时都没问题，他生气地回答说：“入住时间是 3 点开始，但这并不意味着你可以在 3 点入住。”我告诉他，他们可以提前通知我，这样我就可以晚点到（我带着孩子和丈夫来的，他们开车旅行了好几个小时，很累）。接待员似乎很生气，因为酒店还有另一位客人在等他，因为他的另一个问题，而且他对她也很粗鲁。之后，他告诉我他要去房间看看他们还要多久才能完工，回来后他说我们 5 分钟后就可以上楼了。后来，我们去阿尔伯克基参加一个活动前不久，在房间里，我女儿在其中一张床边发现了两瓶伏特加。这意味着我们的房间没有被彻底打扫干净。我们不知道接待员是不是因为入住时不满意而要求客房服务人员不要打扫我们的房间，还是他们通常只是进行表面清洁。总之，我们住得不舒服。我不知道客房服务人员需要多少小时来打扫房间，但我知道客人必须准时退房，提前退房或在规定时间退房，而不是晚了1小时30分钟。我们不会再来了。
房间需要维修。毛巾架从墙上脱落了，卫生纸架也松动了。总的来说，房间需要翻新。虽然干净，但远未达到我对这个酒店品牌的预期。
一切都很好
干净又安静
非常亲切
The staff at check-in were very pleasant and insured that we got a room near our family. We were happy with our room and it was clean and quiet. The waitress at the breakfast area was very welcoming and made sure we had what we needed. Breakfast was advertised to be served at 6:00 am, however, it did not arrive until after 6:30 am. We had somewhere we had to be. If I hadn't already paid for breakfast I would not have eaten there. The food was subpar in that the bacon was greasy and the other offerings were not very palatable. We would stay here again, but, we will not pay the additional $10 per person for a breakfast that was less than satisfying.