酒店回复: Thank you so much for the rating and feedback. I sincerely apologize that you didn't have a great experience with us. I will take you feedback and use this a teaching moment with my staff. I hope if you're ever in the area in the future you will give us another opportunity to change your mind about us. Thank you
5.0分
其他
Everything first class. A very enjoyable stay, and personable help on the desk to get us settled in easily. Thanks for everything!
4.0分
其他
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Friendly staff and clean rooms.
Very clean and comfortable hotel.
BUT be prepared to pay for your breakfast!
And pay well. $8 muffin and $5.50 for a soda. No thanks.
4.0分
其他
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Not too shabby
Staff, area, hotel overall was fine. Couple of complaints though. Room reeked of cigarettes, carpet was wet about 2-3 ft out from ac, no body wash in container.
It was only one night so wasnt a huge deal. If it wouldve been more nights i wouldve asked for another room. Everything else about the place was fine. I was in room 103
5.0分
其他
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Charging station with various cables nice touch
It was such a relief to find the charging station near my bed. I forgot to pack the cord for my portable water purifier and was pleasantly surprised to see this convenient charging station. Charging my water bottle and taking my sleep gummies make my stay so enjoyable.
4.0分
其他
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The carpet was wet by the window air conditioning unit. The water drained slow in bathroom sink. Had to open and close the plug repeatedlyto drain. No coffee for early shuttle users. Even shift said early shift should have coffee. $3 parking fee added to bill unexpectedly. I used the shuttle to and from the airport. Front clerk's attitude was bothered, not friendly. Said she'd refund parking fee, but not immediately. Said it was a process.
5.0分
情侣出游
Check out is at noon but housekeeping started knocking at 9am. There should be a system in place so that they know when a guest has checked out.
5.0分
家庭亲子
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This was an excellent hotel. Close to everything. Room was big and comfortable. Late night food and drinks were great and reasonable.! Staff was friendly and helpful. Would definitely stay here again.
2.0分
朋友出游
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The air conditioner was so loud that it was hard to sleep. Also could not use the light over the bathtub because the exhaust vent was so loud. Big stain in the middle of the carpet. Chipping paint and ripped wallpaper in the bathroom.
这是一次非常愉快的住宿体验。我会再次选择入住的。我喜欢的一点是免费停车，这真的很棒。
多年来，在基尼兰期间一直住在这家酒店。
对这家地理位置优越的酒店保养非常不满意和失望。
大堂的地板很脏，我们房间里的空调声音很大，很难入睡。
钥匙从来都不好用。
我们每次离开和回来时都必须重置钥匙。
我愿意在另一家酒店每晚再花 100 美元。
Everything first class. A very enjoyable stay, and personable help on the desk to get us settled in easily. Thanks for everything!
Friendly staff and clean rooms.
Very clean and comfortable hotel.
BUT be prepared to pay for your breakfast!
And pay well. $8 muffin and $5.50 for a soda. No thanks.
Not too shabby
Staff, area, hotel overall was fine. Couple of complaints though. Room reeked of cigarettes, carpet was wet about 2-3 ft out from ac, no body wash in container.
It was only one night so wasnt a huge deal. If it wouldve been more nights i wouldve asked for another room. Everything else about the place was fine. I was in room 103
Charging station with various cables nice touch
It was such a relief to find the charging station near my bed. I forgot to pack the cord for my portable water purifier and was pleasantly surprised to see this convenient charging station. Charging my water bottle and taking my sleep gummies make my stay so enjoyable.
The carpet was wet by the window air conditioning unit. The water drained slow in bathroom sink. Had to open and close the plug repeatedlyto drain. No coffee for early shuttle users. Even shift said early shift should have coffee. $3 parking fee added to bill unexpectedly. I used the shuttle to and from the airport. Front clerk's attitude was bothered, not friendly. Said she'd refund parking fee, but not immediately. Said it was a process.
Check out is at noon but housekeeping started knocking at 9am. There should be a system in place so that they know when a guest has checked out.
This was an excellent hotel. Close to everything. Room was big and comfortable. Late night food and drinks were great and reasonable.! Staff was friendly and helpful. Would definitely stay here again.
The air conditioner was so loud that it was hard to sleep. Also could not use the light over the bathtub because the exhaust vent was so loud. Big stain in the middle of the carpet. Chipping paint and ripped wallpaper in the bathroom.