Clean room, well stocked with coffee. Being the only hotel in the vicinity offering breakfast, we chose our HIExpress over all others.
展开
酒店回复: Michael, thank you for this amazing review! We are glad to hear you enjoyed your room and breakfast.
5.0分
其他
Nice hotel. Very clean. Nice people. The gym didnt have any free weights otherwise perfect
酒店回复: Thanks for the feedback, Daniel!
5.0分
其他
Room and amenities were great! Staff was courteous and super friendly. Loved the breakfast and spa. Will return.
展开
酒店回复: Debra, we are so glad to hear you enjoyed your stay and the amenities we have to offer! We look forward to seeing you soon :)
3.0分
其他
展开
Check-in took a very long time. The line was fairly long and when someone complained, the woman behind the desk said, "I'm the only one here."
We lost power in the morning, which impacted their ability to serve breakfast. Options were limited by the time I went down to eat.
展开
酒店回复: We’re sorry for the inconvenience caused by the recent power outage due to inclement weather. Some situations are simply beyond our control, but we truly appreciate your understanding. We hope you’ll give us another chance and continue to stay with us.
5.0分
其他
Room was exceptionally clean! Staff friendly and accommodating. Breakfast and staff working at it was great. Would definitely recommend here. We will be back😀
展开
酒店回复: Thank you for your wonderful feedback, Debra! We’re thrilled to hear you enjoyed the room, our staff, and breakfast. We appreciate your recommendation and can’t wait to welcome you back!
4.0分
其他
展开
Clean room, but mattress was not comfortable. Maybe needs replacing. The hotel overall was clean and the breakfast was good. There was a power outage the morning we checked out but it was no fault of the hotel.
展开
酒店回复: Susan, thank you for your feedback regarding the mattress. We are glad to hear you enjoyed your stay overall :)
3.0分
家庭亲子
The room was great. Desk was very friendly. We lost power at 7:20 ish in the morning. So no shower and the libby was packed, because it had power.
酒店回复: Thank you for your feedback, Roseann.
5.0分
家庭亲子
Room was great; heating thermostat not working, but heater by window was . Kids did well. Breakfast was very good. Overall great stay
展开
酒店回复: Nancy, thank you for letting us know about the faulty thermostat. We will be sure to let our maintenance team know. Besides that, we are glad to hear you enjoyed your stay :)
4.0分
家庭亲子
展开
The only reason I rated this 4/5 instead of 5/5 is because the hot tub never got hot at all and the jets didnt really work. It was still warmer than the pool (which wasnt bad at all) though. We were also told that breakfast was until 1030 at checkin, and it ended at 10. Breakfast tasted really good though. Hospitality was great. Everything was clean and comfortable!
展开
酒店回复: Emily, thank you for your feedback. We are glad to hear you enjoyed your stay!
3.0分
其他
展开
I stayed over Thanksgiving. The breakfast was extremely minimal. I do understand that the staff deserved to have the day off, but that doesn’t mean that juice could not have been provided or that only bananas were offered.
展开
酒店回复: Thank you for your feedback, David. We’re sorry the Thanksgiving breakfast fell short of expectations. We appreciate your understanding about staff time off but we will review how we can better provide a variety of options for special holidays in the future.
Clean room, well stocked with coffee. Being the only hotel in the vicinity offering breakfast, we chose our HIExpress over all others.
Nice hotel. Very clean. Nice people. The gym didnt have any free weights otherwise perfect
Room and amenities were great! Staff was courteous and super friendly. Loved the breakfast and spa. Will return.
Check-in took a very long time. The line was fairly long and when someone complained, the woman behind the desk said, "I'm the only one here."
We lost power in the morning, which impacted their ability to serve breakfast. Options were limited by the time I went down to eat.
Room was exceptionally clean! Staff friendly and accommodating. Breakfast and staff working at it was great. Would definitely recommend here. We will be back😀
Clean room, but mattress was not comfortable. Maybe needs replacing. The hotel overall was clean and the breakfast was good. There was a power outage the morning we checked out but it was no fault of the hotel.
The room was great. Desk was very friendly. We lost power at 7:20 ish in the morning. So no shower and the libby was packed, because it had power.
Room was great; heating thermostat not working, but heater by window was . Kids did well. Breakfast was very good. Overall great stay
The only reason I rated this 4/5 instead of 5/5 is because the hot tub never got hot at all and the jets didnt really work. It was still warmer than the pool (which wasnt bad at all) though. We were also told that breakfast was until 1030 at checkin, and it ended at 10. Breakfast tasted really good though. Hospitality was great. Everything was clean and comfortable!
I stayed over Thanksgiving. The breakfast was extremely minimal. I do understand that the staff deserved to have the day off, but that doesn’t mean that juice could not have been provided or that only bananas were offered.