Bath towels used by other with long hairs not mine
Two of the bath towels were used by others. With multiple long hairs not mine. After talking to front desk, new towels were delivered.
5.0分
情侣出游
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This is a nice facility, located where we can easily drive to an event we attend yearly. My spouse used to travel on business, her employer wanted Marriott as the go-to for hotels. She is happy with the chain.
1.0分
其他
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Took 20 minutes to check in . They tried to give me a room with a broken dead bolt until I asked for a new room. I asked the front desk if they had any water , the answer was no . The area around the hotel is dirty and filthy and you can hear all the traffic on the 90. Stay anywhere else
酒店回复: I am sorry for the issues you had.,
5.0分
其他
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Very good
💯 polite, warm, efficient staff everywhere who went the extra step to be helpful. Bravo- front desk folks, bistro server and cook who adapted a dish for me, ( I appreciate the bistro a lot with minimal options nearby for a tired traveler), housekeeping! The marketplace options were decent and also nice to offer wine full bottles instead of.sub par single servings. NY has some good canned single serving wine options from their own wineries, so that would be a nice touch. My only comment is to provide a bathtub option in some rooms if possible, and the shower sprays water all over the floor when you turn it on and then get in. Maybe better quality coffee in the in room service. Great to have Starbucks in the bistro
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酒店回复: Thank you so much for your kind and detailed feedback — it truly means a lot to our entire team.We’re thrilled to hear that our staff made such a positive impression, from the front desk to the bistro team and housekeeping. It’s always our goal to make every guest feel welcomed and cared for, and your recognition of their efforts is genuinely appreciated. I’ll be sure to share your comments with the team — they’ll be delighted to know they helped make your stay more comfortable.We’re also glad you enjoyed the bistro and marketplace offerings, especially after a long day of travel. Thank you for the thoughtful suggestion about offering locally sourced, single-serving wine options — we love that idea and will absolutely look into it.We appreciate your constructive feedback as well regarding the in-room coffee, the shower design, and the desire for bathtubs in some rooms. Guest comfort is very important to us, and your insights help us continue improving.
在美国能有浴缸真的太棒了！不过通过第三方预订早餐有点问题。我在这个应用上多付了早餐的钱，结果前台告诉我，他们已经求第三方预订平台不要再收早餐费了，因为酒店无法提供早餐。
在这里住了一晚，很棒！如果我再来这个地区，一定会再次入住。
整体还行
还不错的酒店，唯一就是有点贵
优秀
快適。
Bath towels used by other with long hairs not mine
Two of the bath towels were used by others. With multiple long hairs not mine. After talking to front desk, new towels were delivered.
This is a nice facility, located where we can easily drive to an event we attend yearly. My spouse used to travel on business, her employer wanted Marriott as the go-to for hotels. She is happy with the chain.
Took 20 minutes to check in . They tried to give me a room with a broken dead bolt until I asked for a new room. I asked the front desk if they had any water , the answer was no . The area around the hotel is dirty and filthy and you can hear all the traffic on the 90. Stay anywhere else
Very good
💯 polite, warm, efficient staff everywhere who went the extra step to be helpful. Bravo- front desk folks, bistro server and cook who adapted a dish for me, ( I appreciate the bistro a lot with minimal options nearby for a tired traveler), housekeeping! The marketplace options were decent and also nice to offer wine full bottles instead of.sub par single servings. NY has some good canned single serving wine options from their own wineries, so that would be a nice touch. My only comment is to provide a bathtub option in some rooms if possible, and the shower sprays water all over the floor when you turn it on and then get in. Maybe better quality coffee in the in room service. Great to have Starbucks in the bistro