It was disappointing that the automatic window blinds didn't work. Although they offered to come fix them we had to put pins in to keep blinds up giving us a bit of sunlight.
3.0分
朋友出游
展开
Spent 300 dollars on room and had no toilet paper and nobody to ask for tp. As soon as i walked in to jump in shower, black hairs all over dirty bathroom floor, toilet seat was dirty, and blinds were broken and backwards. Some pillows were nice and soft and sone were stiff and hard not the same pillows. Other than that, nice breakfast and very homey lobby area. Wonderful snack purchase options. Checking in was very smooth and fast. Very loud and crappy location.
3.0分
其他
展开
Location is convenient, the room was clean, and breakfast is a nice perk, although food is only so-so and I could hear my neighbors and lots of slamming room doors. The check-in was extremely frustrating, as the one clerk on the desk was on the phone and failed to acknowledge that there was a line of people waiting to check in; she did not appear to be in any hurry to get off the phone and the people waiting (myself included) became quite frustrated. I have never been kept waiting that long to check in during all my years of traveling. There should have been another person to help if the front desk staff has to handle reservations as well. And the price was really outrageous for one night of lodging. I was told that it was because of the local college starting the next week, but that is just price gouging. I was there for a funeral, not to bring my kid to school, so I found it just outrageous. I generally trust Hampton Inn (Hilton) but a bed and a breakfast in Cortland, NY should NOT cost over $400!!!
5.0分
其他
Great , Clean , and friendly
Great clean hotel! Staff was very friendly! Hotel was close to food places as well.
5.0分
其他
Fantastic experience. Nice breakfast, clean room and overall great front desk staff.
不幸的是,我无法预订,因为在旅途中我遇到了一场白雪皑皑的暴风雪。我不得不在到达科特兰之前立即驶离高速公路。当我尝试联系酒店时,我甚至直接联系了希尔顿,并收到了一个案件档案号,我试图取消并退还我的房间。
第二天终于联系上某人后,他们告诉我他们无法退款,因为已经过了。我尝试了多种方式联系酒店,但没有人能给我一个直接的答案。
很不开心,我们离开后,房间已经被打扫干净了。我们甚至还没有退房,我们只能在上午 11 点退房 😢😢
靠近伊萨卡是正确的解决方案
好的
房间很脏
Blind Man Bluff
It was disappointing that the automatic window blinds didn't work. Although they offered to come fix them we had to put pins in to keep blinds up giving us a bit of sunlight.
Spent 300 dollars on room and had no toilet paper and nobody to ask for tp. As soon as i walked in to jump in shower, black hairs all over dirty bathroom floor, toilet seat was dirty, and blinds were broken and backwards. Some pillows were nice and soft and sone were stiff and hard not the same pillows. Other than that, nice breakfast and very homey lobby area. Wonderful snack purchase options. Checking in was very smooth and fast. Very loud and crappy location.
Location is convenient, the room was clean, and breakfast is a nice perk, although food is only so-so and I could hear my neighbors and lots of slamming room doors. The check-in was extremely frustrating, as the one clerk on the desk was on the phone and failed to acknowledge that there was a line of people waiting to check in; she did not appear to be in any hurry to get off the phone and the people waiting (myself included) became quite frustrated. I have never been kept waiting that long to check in during all my years of traveling. There should have been another person to help if the front desk staff has to handle reservations as well. And the price was really outrageous for one night of lodging. I was told that it was because of the local college starting the next week, but that is just price gouging. I was there for a funeral, not to bring my kid to school, so I found it just outrageous. I generally trust Hampton Inn (Hilton) but a bed and a breakfast in Cortland, NY should NOT cost over $400!!!
Great , Clean , and friendly
Great clean hotel! Staff was very friendly! Hotel was close to food places as well.
Fantastic experience. Nice breakfast, clean room and overall great front desk staff.