酒店回复: The hotel had absolutely no control over the motor of the elevator breaking that day. Thyssen Krupp Elevator company was there for hours and way into the evening trying to get it going, but couldn't. Along with many others, you were told before check-in that the elevator was not working and we were well prepared to find you alternate accommodations. You chose to stay. We apologize for the inconvenience
1.0分
商务出差
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不幸的是,我和他们相处得不好,我不会向任何人推荐他们。前台的 Toni 是个例外,她非常友善,愿意提供帮助,但我的其余住宿都是一场灾难。入住期间,没有任何通知,每天一大早就开始施工,钻井和关门。
Check in was easy -the girl at the desk was super pleasant, professional and helpful! The room was newly renovated, super clean and comfortable. Many options for breakfast- eggs and sausage were hot, fresh and terrific. The girl who ran the service was on top of everything so it really was an enjoyable meal.
4.0分
其他
Solid Stay Choice
Solid good choice in the area. Clean, very friendly staff, basic accommodation.
只能说还可以吧
总体感觉还可以
各方面挺不错的
我们入住的时候才发现电梯坏了!还给我们安排了三楼的房间!我们不是17岁,而是70岁了!!!!
上上下下,上上下下!
不幸的是,我和他们相处得不好,我不会向任何人推荐他们。前台的 Toni 是个例外,她非常友善,愿意提供帮助,但我的其余住宿都是一场灾难。入住期间,没有任何通知,每天一大早就开始施工,钻井和关门。
我的错误是直接向他们预订,而不是通过 *******。******* 非常乐意帮助我解决这个糟糕的情况,但仅限于帮助我获得退款。尽管假日酒店前台承认了施工和噪音——但他们只是干巴巴地道歉,没有任何补偿。更不用说他们价格昂贵,设施不值几百美元一晚。骗人的。我现在知道为什么节日策划人不推荐我们来这个地方,我很后悔在这里浪费钱。不要来这里。再次感谢 ******* 试图满足我的需求。真的很感激。
我们的房间里只有一把椅子,我丈夫坐在书桌前使用电脑,因此,我只能坐在一张床上。这没用。我问书桌上的那个女孩要一把椅子,她说没有可用的椅子,但我可以坐在大房间里。这不允许我随心所欲地休息。书桌上的椅子座位太深了,不舒服。
午餐真的很好吃!
公共休息室正在进行一些维修工作。
非常有礼貌的工作人员。
非常适合我们在进入加拿大之前中途停留的人
Best hotel in the area!!
Check in was easy -the girl at the desk was super pleasant, professional and helpful! The room was newly renovated, super clean and comfortable. Many options for breakfast- eggs and sausage were hot, fresh and terrific. The girl who ran the service was on top of everything so it really was an enjoyable meal.
Solid Stay Choice
Solid good choice in the area. Clean, very friendly staff, basic accommodation.