Wonderful staff, but a smelly building and room in an industrial park. They were mid-remodel, so this likely played a factor, but the lobby/cafe were very unwelcoming with dirty carpets, broken booths with torn coverings, and a musky smell. Halls were the same with poor lighting and dirty carpets. The room was *empty.* No chair or seating, no tables, just a bed, a small rolling dresser, and a desk. Only 1 floor lamp and two wall lamps resulting in poor lighting and a cave-like feel. The TV was very nice - at least a 60" 4k, much better than most hotels in the price range. Hopefully after the remodel their rooms will be fully furnished and the smell will be resolved.
2.0分
情侣出游
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The pool was lukewarm, the pool room was lukewarm, not comfortable at all, the room wasn't finished and I know they're going through remod, not even two Free bottles of water, for this price there are some basics that are expected, they just literally failed in almost all respects.
1.0分
情侣出游
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Hotel was under some kind of construction. My door wouldn’t shut or open without effort. No furniture in the room just 2 standard metal chairs with cushion and 1 desk chair with wheels. Screen laid against patio door. Bistro was closed when we checked in early evening. Rooms still rented at full price. Not up to standard. Paper room number parts taped on room door.
4.0分
其他
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The room was clean, they clean your room every other day. The front desk ladies were nice, I asked for an early check in on the day of, without hesitation they let me check in, at like 11 or 12. There was only one elevator and it was at the end of long hallway for me but there ar
3.0分
家庭亲子
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There were broken items in the room on our arrival, the A/C unit was noisy, and there was mould in the bathroom. Otherwise, the room was of a generous size and the beds were comfortable. It would have been nice to be provided with water in the room.
1.0分
商务出差
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Horrible mattress with large sunken area, i was put in a room right by the construction even though they were not fully booked and could've put me in the opposite wing that did not have construction. There was not a bar of soap by the sink to wash my hands so i used the gel soap in the shower.
环境还不错，其他感觉性价比不高
泳池附近正在施工，气味难闻，总体来说不符合商业标准。客户服务出乎意料地不太好，没有经理来协助，也没有主管来处理医疗事宜。此外，年轻的酒店代表还说我们应该在预订前阅读评论。当然，评论说有臭虫出没。我们没有入住！我的家人预订了 3 间客房，其中 1 间我们收到了退款，因为它是直接通过万豪预订的，而不是通过第三方。另外 2 间通过 ******* 预订的却没有退款。
总经理乔纳森拥有出色的客户服务技能。乔纳森是优质客户服务的典范，我非常享受我的住宿，非常干净，气味也很棒。绝对会再次入住
我不能说我真的喜欢这里的设施，而且我只在那里住了一晚。南菲尔德不是一个美丽的地方，但我有家人在那里。我回来时会住在其他地方。
Wonderful staff, but a smelly building and room in an industrial park. They were mid-remodel, so this likely played a factor, but the lobby/cafe were very unwelcoming with dirty carpets, broken booths with torn coverings, and a musky smell. Halls were the same with poor lighting and dirty carpets. The room was *empty.* No chair or seating, no tables, just a bed, a small rolling dresser, and a desk. Only 1 floor lamp and two wall lamps resulting in poor lighting and a cave-like feel. The TV was very nice - at least a 60" 4k, much better than most hotels in the price range. Hopefully after the remodel their rooms will be fully furnished and the smell will be resolved.
The pool was lukewarm, the pool room was lukewarm, not comfortable at all, the room wasn't finished and I know they're going through remod, not even two Free bottles of water, for this price there are some basics that are expected, they just literally failed in almost all respects.
Hotel was under some kind of construction. My door wouldn’t shut or open without effort. No furniture in the room just 2 standard metal chairs with cushion and 1 desk chair with wheels. Screen laid against patio door. Bistro was closed when we checked in early evening. Rooms still rented at full price. Not up to standard. Paper room number parts taped on room door.
The room was clean, they clean your room every other day. The front desk ladies were nice, I asked for an early check in on the day of, without hesitation they let me check in, at like 11 or 12. There was only one elevator and it was at the end of long hallway for me but there ar
There were broken items in the room on our arrival, the A/C unit was noisy, and there was mould in the bathroom. Otherwise, the room was of a generous size and the beds were comfortable. It would have been nice to be provided with water in the room.
Horrible mattress with large sunken area, i was put in a room right by the construction even though they were not fully booked and could've put me in the opposite wing that did not have construction. There was not a bar of soap by the sink to wash my hands so i used the gel soap in the shower.