超级破的酒店,有怪味,和motel没什么区别,选这里因为距离Watkins Glen State Park不远
2.0分
商务出差
原文
翻译提供方:Google
令人失望的是,有很多虫子,而且没有防虫网,所以无法提供通风。
5.0分
情侣出游
原文
翻译提供方:Google
一切都很好
3.0分
家庭亲子
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The customer service was lacking. We had significant difficulty getting responses from the front desk over the phone before our stay and while trying to get towels brought to our room after check-in. Otherwise, it was good.
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酒店回复: Thank you for sharing your experience with us. We’re truly sorry to hear about the difficulties you encountered when trying to reach our front desk, both before and during your stay. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention.Please know that we are addressing this issue with our team to ensure more timely and responsive service moving forward. We’re glad to hear that the rest of your stay was good, and we hope to have the opportunity to welcome you back and provide a smoother, fully positive experience in the future.
2.0分
商务出差
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The room was ok. It was definitely outdated which is fine. But the shower curtain was covered in mold. Thankfully, the curtain separated, so I took apart the moldy side so I could shower because I noticed it in the morning.
2.0分
商务出差
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Shower vent did not work, over cleaniness of the property was sub par! There was no server in the dining area and the chef was asleep! Yes, I said asleep at one of the dining tables!!!
4.0分
其他
The room was nice and clean. As for the hall ways they need to be cleaned more often. Restaurant was closed on a Friday night and saturday morning…
2.0分
商务出差
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Staff was gruff and not friendly at check in or check out. Hallway was dirty and had a vile odor. Vending and ice machines did not work. Food in restaurant was mediocre at best
3.0分
家庭亲子
Poorly maintained, room was clean, which is great. The hallways are pretty messy. For the price it was ok.
5.0分
其他
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The staff was attentive and flexible. This was especially helpful because I ran the marathon and since the weather was unseasonably warm I took a lot longer than I had hoped.
超级破的酒店,有怪味,和motel没什么区别,选这里因为距离Watkins Glen State Park不远
令人失望的是,有很多虫子,而且没有防虫网,所以无法提供通风。
一切都很好
The customer service was lacking. We had significant difficulty getting responses from the front desk over the phone before our stay and while trying to get towels brought to our room after check-in. Otherwise, it was good.
The room was ok. It was definitely outdated which is fine. But the shower curtain was covered in mold. Thankfully, the curtain separated, so I took apart the moldy side so I could shower because I noticed it in the morning.
Shower vent did not work, over cleaniness of the property was sub par! There was no server in the dining area and the chef was asleep! Yes, I said asleep at one of the dining tables!!!
The room was nice and clean. As for the hall ways they need to be cleaned more often. Restaurant was closed on a Friday night and saturday morning…
Staff was gruff and not friendly at check in or check out. Hallway was dirty and had a vile odor. Vending and ice machines did not work. Food in restaurant was mediocre at best
Poorly maintained, room was clean, which is great. The hallways are pretty messy. For the price it was ok.
The staff was attentive and flexible. This was especially helpful because I ran the marathon and since the weather was unseasonably warm I took a lot longer than I had hoped.