My room was spotless! Very cozy and will definitely stay here in the future. Staff was friendly and accommodating.
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酒店回复: Thank you for the positive review! We hope we can welcome you back the next time you are in the area!
5.0分
其他
The room was clean, the bedsheets smelled great, coffee kurig worked perfect, water pressure strong.
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酒店回复: Thank you for the excellent rating. We are thrilled to know you had a wonderful stay with us. Looking forward to welcoming you back soon!
5.0分
其他
Everything was perfect. I had a minor issue that needed to be addressed and the staff came up right away and fixed it for me. Excellent experience.
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酒店回复: Thank you for the excellent rating. We are thrilled to know you had a wonderful stay with us. Looking forward to welcoming you back soon!
4.0分
其他
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We were very welcomed upon arrival. The only thing I found disappointing was the housekeeping. It was less than desired I have not been around a room that was not cleaned up wiped down and vacuumed as it was supposed to be every other day. The people were extremely friendly and kind in the lobby and restaurant area that was wonderful It was just housekeeping that I found less than desirable but there could be extenuating situation where they are shorthanded One never knows and I'll always give them the benefit of the doubt.
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酒店回复: Thank you for sharing your experience. It is wonderful to know you felt warmly welcomed and that our team in the lobby and restaurant created such a kind and friendly atmosphere. It is disappointing, however, to hear that the housekeeping service did not meet expectations. Your comments have been shared with our internal team to ensure consistency and care in every guest room. We truly appreciate your understanding and hope to welcome you again for a more seamless stay.
3.0分
情侣出游
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The staff was the greatest element of our stay, they were truly fantastic. Professional, friendly and personable, especially Peter at the front desk - and Johny the bartender. The facilities were clean and well-maintained with the exception that the Jacuzzi had been in operable for several months, including while we were there and the hotel was undergoing an overhaul on their water system, shutting off the water from 11 to 4 during the day that we were there. This caused some discomfort and a minor hardship but overall the day was good.
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酒店回复: Thank you for the review. Really glad to see our staff's efforts shining through, even when we have unfortunate but necessary repairs and upgrades going on. Thanks for staying with us and the review, we hope we can welcome you back sometime in the future!
设施:试试还可以,总体是不错的感觉,也不是很旧,也比较干净

卫生卫生情况还可以,趁早,床单不是皱皱的,也挺干净的
:
环境环境可以可以停车,然后还可以周边吃饭也比较方便方
:
服务服务非常好,工作人员很贴心,很有礼貌,服务总体来说确实是比较有素质的,很好:
这是我们第一次入住菲什基尔希尔顿酒店。
酒店环境非常安静,附近就有超市和几家餐厅,非常方便。
房间:宽敞舒适,床很大,我们睡得很好。虽然我们住在二楼,一直能听到锅炉或其他机器的噪音……但除此之外,入住体验很棒。房间里有很大的冰箱和一张大桌子,这让我们在入住期间感觉很舒适。
设施:我们很惊讶房间里没有热水壶,不过在美国可能很常见,但至少有微波炉,所以我们可以烧水。我们问前台是否可以借用热水壶,他们说会打电话送过来,但之后就杳无音信了。
前台:工作人员很友善。我们忘记带一件毛衣,他们帮我们保管,这很有帮助,感谢清洁人员和前台接待员。谢谢!
退房:他们很友好地允许我们待到中午12点,这很有帮助,因为我们需要收拾行李,不想着急。
谢谢!
总的来说,我们对这家希尔顿酒店非常失望。浴帘坏了,浴帘杆上的修补痕迹也很明显,非常粗糙。房间里只有三条毛巾,而且客房服务隔天才来一次。浴室里只有一个插座。
既然我们付了房费,每日客房服务就不应该可以商量。浴室门关不严,被大门刮出了很深的划痕。房间陈旧破败。我们还会再来菲什基尔,但绝不会再住这家酒店了。
这家酒店存在一些问题——制冰机坏了,水疗中心故障,以及酒店门前临时搭建的空调机组——导致评分为“良好”而非“优秀”。酒店需要翻新,不过工作人员非常友好热情。
房间很干净,但感觉很旧。浴室水龙头摇摇晃晃的,而且坏了。这跟我印象中的希尔顿酒店完全不一样。
My room was spotless! Very cozy and will definitely stay here in the future. Staff was friendly and accommodating.
The room was clean, the bedsheets smelled great, coffee kurig worked perfect, water pressure strong.
Everything was perfect. I had a minor issue that needed to be addressed and the staff came up right away and fixed it for me. Excellent experience.
We were very welcomed upon arrival. The only thing I found disappointing was the housekeeping. It was less than desired I have not been around a room that was not cleaned up wiped down and vacuumed as it was supposed to be every other day. The people were extremely friendly and kind in the lobby and restaurant area that was wonderful It was just housekeeping that I found less than desirable but there could be extenuating situation where they are shorthanded One never knows and I'll always give them the benefit of the doubt.
The staff was the greatest element of our stay, they were truly fantastic. Professional, friendly and personable, especially Peter at the front desk - and Johny the bartender. The facilities were clean and well-maintained with the exception that the Jacuzzi had been in operable for several months, including while we were there and the hotel was undergoing an overhaul on their water system, shutting off the water from 11 to 4 during the day that we were there. This caused some discomfort and a minor hardship but overall the day was good.